Gonzo_Muppet
join:2006-12-08
1 edit | this is news??? yeah Right!
Suddenly enforcing hard caps in the middle of the month without notice was a very low blow. A low blow... Woow. you knew it was one of their policies. you knew it existed and now you not happy with it.. Is it me or are you complaining just to complain about something??
A rule that is not enforced and actively stated as such by company reps is no rule at all. Nope we call that change... And if the rule is there it is active.. Companies don't let rules there just for the fun. If its not something useful they will remove it.. and for the cap I am with cogeco for years now and there was always a cap... and it was a combined cap.
Only at the very beginning I don't remember that there was any cap, when we used the zenith modems (old school might remember them) after that there was a cap. And you know what don't complain about cogeco enforcing the cap videotron you pay for every gig you exceed your limit. Bell.. hummm yep you pay too. Telus let me think.. yep you pay.(yes I have been with them too) So cogeco is the bad guy here.. for letting YOU have more or less 8 years of free time without enforcing the cap limit THAT WAS ALWAYS THERE!
Think about that in your sunday school and come shouting back if you want. |
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dan991199
join:2007-10-01
St Catharines, ON
 ·Cogeco Cable
 ·TekSavvy Solutions..
| suddenly enforcing a rule that hasn't been enforced without prior notice IS bad business.. so is cutting people off with out notice.
and to say we are lucky that cogeco doesn't charge for overages shows me you haven't read this, or the thread in the main forum. Most users want a similar overcharge comparable to what bell offers ($30max). |
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aardvvark
join:2007-10-04
3 edits | reply to Gonzo_Muppet
Hello Gonzo the Great Corporate Apologist,
I'll simply repeat what I stated before in full:
For years, Cogeco reps have stated on the forums that the caps were soft and gave advice on how to comfortably deal with it. Suddenly enforcing hard caps in the middle of the month without notice was a very low blow.
You got all that? Cool. This isn't merely about a change in policy. It's about a sudden change in policy without notice that resulted in users being disconnected (there are options for Cogeco besides disconnections. Way to wipe out people's 3rd party VOIP. But I guess if they need 911, fuck em, those damn leeches) without warning.
P.S. TekSavvy FTW, btw.
P.P.S. If you're totally OK with corporations racking users over the coals and not giving a shit, that's A-OK by me. It's your money. Mine on the other hand will no longer be going to Cogeco by the end of the month. |
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IHM
Premium,VIP
join:2001-12-18
Hamilton, ON
| Re: this is news??? Old news...
said by aardvvark  :For years, Cogeco reps have stated on the forums that the caps were soft and gave advice on how to comfortably deal with it. That advice has consistently been to stay under the published caps if you do not want your service interrupted. Maybe you're confusing advice from other users.
i.e.
»Re: Any penalties for going over BW limit w/HS Standard
»Re: cogeco modem question
»Re: "2nd Bandwidth Warning"? - 1st was over a month ago
»Re: Solution for Bittorrent Throttling.
said by aardvvark : Suddenly enforcing hard caps in the middle of the month I'd like to point out that a "hard" cap would mean your connection stops working when you hit the advertised limit. This is not the case as Cogeco's cap still gives you some wiggle room. Even after you get cut off for 24 hours Cogeco will still give you bandwidth to use for the rest of the month.
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2 Large Bunnies...1 Dead Penguin |
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