 Wo1f
join:2007-10-02
Montreal, QC
1 edit | reply to soldierdog
Re: Total BS from BS! said by soldierdog:...snip However, correcting one mistake quickly doesn't in my books justify not posting when things are done incorrectly. ...snip I agree. But I would be genuinely surprised if that where the case when dealing with the "Sympatico-direct" forum --> here at DSLReports.
Best regards,
Wolf
Note: Edit to clarify that I was referring to the new "Sympatico-Direct" forum located here at DSLReports. |
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| said by Wo1f:said by soldierdog:...snip However, correcting one mistake quickly doesn't in my books justify not posting when things are done incorrectly. ...snip I agree. But I would be genuinely surprised if that where the case when dealing with "Sympatico-direct". Best regards, Wolf Well then you apparently either think several of us are full of shit or you can't read. Which is it? |
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Wo1f
join:2007-10-02
Montreal, QC | said by soldierdog:Well then you apparently either think several of us are full of shit or you can't read. Which is it? Neither (that I am aware of). But now that you mention it, I did have to pay close attention to this sentence, which I'm not sure I got right.
said by soldierdog:Assuming some type of recency and halo effect from a single positive outcome simply is not representative of the real overall customer service and borderline if not outright fraudulent activities. Can you clarify for me as "english" is not my native language. If you would also be so kind as to link me to some threads that would shed some light on the reason for your reply, I would be more than happy to read you (notwithstanding interpretation difficulties).
Best regards,
Wolf |
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newf7
join:2007-09-11
Brampton, ON
1 edit | said by Wo1f :
Can you clarify for me as "english" is not my native language. If you would also be so kind as to link me to some threads that would shed some light on the reason for your reply, I would be more than happy to read you (notwithstanding interpretation difficulties).
Soldierdog can correct me if I'm mistaken but I believe what he's saying is that your positive experience with BS is "unusual"; not representative of the experience most are likely to have. |
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| said by newf7: said by Wo1f :
Can you clarify for me as "english" is not my native language. If you would also be so kind as to link me to some threads that would shed some light on the reason for your reply, I would be more than happy to read you (notwithstanding interpretation difficulties).
Soldierdog can correct me if I'm mistaken but I believe what he's saying is that your positive experience with BS is "unusual"; not representative of the experience most are likely to have. Yes, @newf and also the experience that we have had.
@wolf, perhaps I misread your statement but when you say from your experience your doubtful that the service would be less than satisfactory, I interpreted that as to denigrate the rest of the negative experiences many of us have had. I'm not taking the time to link to example posts as I think it is quite unnecessary. The only thing you need to do is search and/or also click on any of the several posts on this board and you will find plenty of examples. |
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| reply to Wo1f
said by Wo1f  Can you clarify for me as "english" is not my native language. If you would also be so kind as to link me to some threads that would shed some light on the reason for your reply, I would be more than happy to read you (notwithstanding interpretation difficulties).
Best regards,
Wolf
[/BQUOTE :Halo and recency effect comes from organizational behavior and probably originates from psychology and or sociology. I'm sure you can find it online if you want the precise word for word definitions. |
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Wo1f
join:2007-10-02
Montreal, QC
1 edit | reply to soldierdog
@newf
Thanks for the heads-up newf!
@soldierdog
said by soldierdog:@wolf, perhaps I misread your statement but when you say from your experience your doubtful that the service would be less than satisfactory, I interpreted that as to denigrate the rest of the negative experiences many of us have had. I had no idea that my sentence could be interpreted that way. I must be more careful for the simple fact that it was/is/never-will-be my intention to "denigrate/attack-any-body's-reputation", including your own here at DSLReports. The enthusiasm and confidence that my statement conveyed is in fact due to my problem's quick resolution, and a vote of confidence for the "Sympatico-Direct" forum to do the same for anyone unsatisfied with normal support channels (I was one of them...).
I had no idea that within this context, you had not obtain satisfaction, even though I did not see you post a topic in that forum, correct?
If that's the case, then I'm sorry to hear that and wish you good luck with your issues. There was never any intent on my part to rub it in, soldierdog.
said by soldierdog:I'm not taking the time to link to example posts as I think it is quite unnecessary. The only thing you need to do is search and/or also click on any of the several posts on this board and you will find plenty of examples. It's all-right, I've done exactly that. Thanks for the tip though. 
Best regards,
Wolf |
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