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Forums » Selected ISP Support » Windstream » What is taking so long...?
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So, I need to add a new phone jack... »
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AuthorAll Replies

krisguy

join:2007-08-24
Lincoln, NE

reply to tripcode
Re: What is taking so long...?

The order systems at WS do not, repeat, do not automatically place the order for 4200s or setup user/pass. They are supposed to do this, but most of the time the order rep doesn't double check and assumes the system does it, and then expects the helpdesk to clean up the mess.

I cleaned up messes like that for 3 years. Best thing to do is to call the BB helpdesk and get it documented there if there still is issues.
to forum · permalink · · 2007-10-06 01:48:00 · Reply to this
Forums » Selected ISP Support » WindstreamSo, I need to add a new phone jack... »
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