microdoted
join:2005-09-30
Houston, TX
| anyone else having bouncing issues?
it started (guesstimating) about 6-8 months ago... i would be working and minding my own business when BOOM! connection drops. it would only drop for 15-30 seconds, then pop right back up again. normally, it wouldnt matter much... but at the time, i was working on a java project that needed that connection to be stable. it was damn near impossible to deal with. i spoke to the guys, and we really couldnt find a solution. we tried everything from unplugging my router to disconnecting everything on the network... plugging in a single computer... etc. nothing seemed to work. but, just as quickly as it popped up, the problem went away.
this popped up a few more times over the course of the next few months, but never persisted for longer than a few days. every hour or so, it would just drop. finally, i think everyone had enough, and we swapped out the modem. that seemed to cure it at the time. but, here i am again, and dealing with the same issue, yet again. im noticing it a lot right now due to playing the ps3 online (and unable to finish a single game of warhawk).
its well past annoying. im just curious if anyone else has seen this issue? |
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mondoz
join:2000-08-26
Houston, TX
| I've noticed this a couple times in the past few weeks as well.
This is the first time I've had much trouble since my first modem died a few years ago. After they replaced it, I've had just about trouble-free service ever since.
So far the dropouts only last a minute or so, like you said.
I was waiting to see if they got worse before calling it in. |
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dnewman
join:2000-07-22
Houston, TX
| reply to microdoted
Please call us or email us at info@oplink.net so that we can replace your modem. We honestly believe that you are having these intermittent disruptions, and a new modem may be the solution. Just swap out your current modem with a new one. If this doesn't work, we will agressively pursue ATT for maintenance of the card you are attached to on the Remote Terminal. Your experience is unusual, and not being experienced by our other customers. |
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