MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
 ·Cox HSI
 ·AT&T FTTP
 ·AT&T DSL Service
| reply to David
Re: I don't get it
Yes, I did switch, and for good reason.
As much as you and other AT&T fanboys would LOVE for people like me to shut up, it's not going to happen.
Regardless, I posted this because the letter came in the mail this weekend, two weeks after I switched. I still thought it was relevant, and I wanted others to be aware of the short-sighted mindset of AT&T. |
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David
Last man standing
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·AT&T Midwest
edit:
October 9th, @08:24PM
| said by MarkyD  :]Yes, I did switch, and for good reason. As much as you and other AT&T fanboys would LOVE for people like me to shut up, it's not going to happen. Who said anything (much less me) about shutting you up? I am just perplexed, I thought this was solved already, as in YAY competition!! so to speak.
Trust me it's not up to me to decide who you pick as a ISP or not. Some people choose us and some people don't.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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Enlightener
join:2006-01-28
Cedar Park, TX
·AT&T U-Verse
| The problem isn't really solved, you just lost another customer. That's a whole nother problem because your company is too stupid, too stubborn and too lazy to solve the orignal problem of not providing what is possible and desired by your customers. |
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cwh
join:2006-05-14
San Antonio, TX
| The problem with you and markyd is that you think you should be at the front of the line for any new service offered. I doubt ATT is going to change its deployment schedule because of your whining about the inability to get a new service. You act like ATT is doing nothing, when it fact they are greenlighting a million or so new addresses every qtr for this new service. |
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David
Last man standing
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·AT&T Midwest
| Plus what I don't get is how did we lose a customer if the service wasn't available for him anyway? Uverse wasn't available and he wanted something more than 6mbps/768kbps. I can respect that. Ironically I upgraded someone to elite speeds today, order completes in about a week. That chick is tickled pink. |
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Enlightener
join:2006-01-28
Cedar Park, TX
·AT&T U-Verse
| reply to cwh
I left Virginia in 2003 just as FiOS became available to my old house. It's 4 1/2 years later and I have FTTP but my speed isn't any better then DSL. Also Austin was first rumored to get U-Verse last year right after San Antonio and then this past March. Then there is the fact that when an area goes green for U-Verse it's the copper people only, not the FTTP people.
Don't even begin to preach to me about wanting to be at the front of the line. |
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Enlightener
join:2006-01-28
Cedar Park, TX | reply to David
That's right, you didn't lose a customer... you lost two revenue generating units ( data and voice ) and very soon you'll be losing two more. |
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apeface
join:2000-09-16
Mckinney, TX
edit:
October 10th, @11:24AM
| reply to Enlightener
That isnt exactly true, there are fttp lines with uverse all over the place. |
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Enlightener
join:2006-01-28
Cedar Park, TX
·AT&T U-Verse
| I said `when an area goes green`. Are you asserting that FTTN and FTTP U-Verse goes green at the same time.
Ya, that's right... I didn't think you were trying to claim that. Otherwise MarkyD wouldn't have been having the problem that he was having. |
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apeface
join:2000-09-16
Mckinney, TX
·AT&T U-Verse
·AT&T DSL Service
edit:
October 10th, @12:18PM
| Yeah, I am saying that.
There are some cities that uverse only recently took control of the fttp nodes, OKC would be one of those cities. Obviously those would not be live the same time the fttn went live. \
However, there were/will be cities that fttn and fttp went/will go live at the same time. |
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Midak
Doctors suck
Premium
join:2002-02-26
Yonkers, NY | reply to David
No arguements here, you really don't get it. You don't get the fact that while your capable of providing more bandwidth, you choose not to. In fact, correct me if I'm wrong but you (AT&T) have chosen to be the slowest fiber service available. |
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David
Last man standing
Premium,VIP
join:2002-05-30
Granite City, IL
clubs: | Well lets not lose sight of the fact that I am just an at&t tech and realize I am not the one responsible for such crucial decisions.
I hope everyone realizes that. |
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perplexed
@qwest.net
| reply to cwh
I live in Westerville, Ohio (suburb of Columbus). The thing that confuses me is why in the world would AT&T sink so much money into a service offering that's barely better than what they already offer and comes nowhere near beating the competition? If the rumors hold true, AT&T plans on offering Uverse 6/1 internet and 1 HD stream (I've seen the fridge-size boxes around town but the service hasn't arrived yet). Well, AT&T Yahoo DSL already offers a 6/768 Extreme package on the internet side; RR and WOW offer at least that. On the TV side, 1 HD stream doesn't come anywhere close to competing with the available cable or satellite offerings. If this is what AT&T is going to offer, I can't help but wonder: Why put yourself in a position where you aren't at least competitive with the other local ISP's/cableco's? Despite their "new" services, I can find better offerings from their competitors from launch day. This is a colossal waste of company time, money and resources. Why save a few bucks by going the FTTN/VDSL route when they should have bitten the bullet and gone all FTTP. Verizon did it with FIOS and, despite initial skepticism from shareholders, they seem to be getting very favorable press and customer reviews. AT&T could have easily generated the same kind of buzz by coming to market with a true next gen internet/TV offering at a competitive price. Instead we get... mediocrity? If I were a shareholder, I'd pull a Vader over at the Deathstar and choke some sense into these idiots. |
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BloodRoses
The Purple Faerie
Premium
join:2003-03-17
New York, NY
·Cox HSI
| reply to David
Marketing execs make a lot of technological decisions without any kind of detailed background knowledge of any limitations or capabilities (as the case may be).
This is the life story of almost every I.T. department in existence. Anybody that doesn't understand this, should get a degree in "business" and work in marketing. 
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Cheers,
Stephanie - www.GlitterFaerie.com |
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David
Last man standing
Premium,VIP
join:2002-05-30
Granite City, IL
clubs: | Well the only problem is I am not a marketing executive.
Sorry, I like getting my hands dirty! |
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james1
join:2001-02-26
antarctica
| reply to David
So what happened to "Us" when you were saying "some people choose us and some don't"? I thought you were the combined conciousness of the AT&T network that had taken root within the internet.  |
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David
Last man standing
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·AT&T Midwest
| said by james1 :So what happened to "Us" when you were saying "some people choose us and some don't"? I thought you were the combined conciousness of the AT&T network that had taken root within the internet. What are you talking about? I was talking for local services and such.
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If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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james1
join:2001-02-26
antarctica | So you deny that you're the AT&T equivalent of Skynet? |
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David
Last man standing
Premium,VIP
join:2002-05-30
Granite City, IL
clubs: | Well I work in the DSL (ASI) dept. Last I checked we don't serve canada (ontario) per say. Legacy AT&T might, but I doubt it. |
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james1
join:2001-02-26
antarctica | I didn't ask if you served my area. I asked if you were an Artificial Intelligence that spawned from the depths of the AT&T R&D dept. At first I was joking, but from the oddness and irrelevance of your answers I think you might actually be one... |
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