MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
 ·Cox HSI
| reply to Corona
Re: I don't get it
said by Corona  :said by MarkyD :...If you would at least take away the requirement for the phone line, I'd stay. Rep: Can't do that. Let me get your service cancelled... Seems reasonable to me. You stated a reason to keep you as a customer. That request was not something the rep could accommodate, so their only option was to cancel your service. What did you expect them to do? I didn't expect the rep to do anything about that "requirement." It was his tone and his badmouthing Cox that I found distasteful. |
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
 ·DSL EXTREME
| I actually had an AT&T 'kid' come by last night trying to push Uverse. This one actually had some knowledge (better than the old guy attempting to sell it at BestBuy).
I told him that I'm still in contract with DTV, and that their costs were no better than what I currently have.
1: Uverse 'pro' = $79/month for 3 sets
2: DTV + DSL Extreme = $75/month for 3 sets 
3: They have 'up to' 6Mbps.. I can order up to 6Mbps (won't get it though) for similar pricing
4: I have fastpath... Uverse/AT&T pushes higher latency interleaved.
5: My main reason the I would go is to save $$$... until AT&T has VoIP, (assuming its the same price as call vantage), I won't be saving $$$...
6: Still only goes to 6Mbps, and still only has 1 stream of HD ... not show stoppers for me, but if I'm going to 'jump' to a new service, it has to at least cost less overall, and offer at least what I have (or can get) now.
The AT&T rep. did state that I could cancel the TV and keep Uverse Internet... I'm skeptical
Also, the rep did state that they're going to push multiple HD soon, as well as 10-12Mbps Internet.
Coming from sales... I don't believe it until I see it.
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Canada = Hollywood North |
