said by Rick:said by MarkyD:Me: you don't offer bundle discounts for FTTP, you require a phone line to get internet, your speeds are half of the competition,
And what about all that didn't you know BEFORE you signed up for the service in the first place?
"Me: Yes, I am aware that it is shared at the fiber node. All internet is shared at SOME point in the architecture. I've never had problems getting my advertised speeds with Cox in the past...I'm sure I'll be OK. If you would at least take away the requirement for the phone line, I'd stay.
Rep: Can't do that. Let me get your service cancelled."
What exactly did you expect a customer rep to say? That they had the power to change the companies policies for you?
Obviously, they don't..and hence..the only option YOU gave THEM was to cancel your service.
Jeesh man..hope you're happy with COX!
Do you have reading comprehension problems?
