 JonPremium
join:2001-01-20
Lisle, IL
 ·AT&T U-Verse
4 edits | reply to soothsayer15
Re: a consistent user experience across the board? said by soothsayer15:said by Jon:If they're serving some and passing by others, how is that consistent? Please tell me you're joking. No, I'm not.
Tell me how AT&T can offer the neighborhood down the street U-Verse or FTTH, but not offer it to others and consider that "consistent"?
All I have available from AT&T is DSL. So, being an AT&T "user", I'd like to know when my "experience" can be consistent with the ones that get those services.
If they want to be "consistent", Then they should offer all services to all the areas they service. Otherwise, Don't tell me you're offering "consistent" service to all your customers because it's not true.  |
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openbox9
join:2004-01-26
Alexandria, VA
kudos:2 | said by Jon:If they want to be "consistent", Then they should offer all services to all the areas they service. And I suppose you expect the company to snap their fingers and simply have all of the billions of dollars of infrastructure in place so that all of the tens of millions of customers can have service simultaneously You will not find any company in the world capable of pulling off that financial miracle. |
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JonPremium
join:2001-01-20
Lisle, IL Reviews:
·AT&T U-Verse
| said by openbox9:And I suppose you expect the company to snap their fingers and simply have all of the billions of dollars of infrastructure in place so that all of the tens of millions of customers can have service simultaneously You will not find any company in the world capable of pulling off that financial miracle. Nope, I don't. But then don't say you want to offer a "consistent user experience across the board" when you intentionally bypass some areas.
Just say "We want to offer a consistent user experience in the areas we feel will make us the most money"
I'd be okay with that, just don't BS me.
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openbox9
join:2004-01-26
Alexandria, VA
kudos:2 | Considering that comment was made in regards to UVerse, I would expect that the "consistent user experience across the board" is for UVerse areas and not all of AT&T's market base. |
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