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openbox9

join:2004-01-26
Alexandria, VA
kudos:2

reply to Jon

Re: a consistent user experience across the board?

said by Jon:

If they want to be "consistent", Then they should offer all services to all the areas they service.
And I suppose you expect the company to snap their fingers and simply have all of the billions of dollars of infrastructure in place so that all of the tens of millions of customers can have service simultaneously You will not find any company in the world capable of pulling off that financial miracle.


Jon
Premium
join:2001-01-20
Lisle, IL
Reviews:
·AT&T U-Verse

said by openbox9:

And I suppose you expect the company to snap their fingers and simply have all of the billions of dollars of infrastructure in place so that all of the tens of millions of customers can have service simultaneously You will not find any company in the world capable of pulling off that financial miracle.
Nope, I don't. But then don't say you want to offer a "consistent user experience across the board" when you intentionally bypass some areas.

Just say "We want to offer a consistent user experience in the areas we feel will make us the most money"

I'd be okay with that, just don't BS me.


openbox9

join:2004-01-26
Alexandria, VA
kudos:2

Considering that comment was made in regards to UVerse, I would expect that the "consistent user experience across the board" is for UVerse areas and not all of AT&T's market base.


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