yazdzikPremium,MVM
join:2000-07-26
Honesdale, PA
kudos:1 | reply to sadowski
Re: Missing the point.... Dear Sadowski,
You are illustrating exactly what I said. I apologise if I was unclear. They must provide what they said they would, unless no reasonable person would expect it. You have the right to enforce your contract. They have lost their right to enforce their early release penalty. Put way too simply, you are right and they are wrong. The question is how to enforce it. I wish I had an answer.
Sincere best wishes,
Martin |
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 sadowskiI Am My Own DoppelgangerPremium,MVM
join:2000-04-14
Buffalo, NY | You weren't unclear, it's just that this discussion of the responsibility of Phoenix/MegaPath has been diminished by what I consider untrue statements about abuses and competencies of the residential user. I want simply to be very clear to others reading these posts that Phoenix/MegaPath business practices are the sole issue here. These practices are ack. in part by Phoenix/MegaPAth themselves. The introduction by another person here of the so-called incompotent and illiterate residential user is unfounded and distracting. |
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| I happen to agree with Mr. Sadowski. I am a residential customer with 2 IDSL lines from Phoenix. I don't require any type of support and the only reason I have ever called Phoenix is when the line is not working. The assumption that every residential customer is some sort of gubber that can differentiate their hear from their butt is not true at all. I do computer tech support on-site and I'll tell you I've meet more ignorant folks at workplaces than I do at homes. The difference is that the business folks got to have it working and will pay whatever it takes to get things working. |
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sadowskiI Am My Own DoppelgangerPremium,MVM
join:2000-04-14
Buffalo, NY | Maybe for those posters who are trying to glorify the business user and denigrate the residential user, we should give them a dose of reality by referring them to the
Shark Tank at ComputerWorld. |
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