http://www.dslreports.com/forum/Cancelling-3web-19242153 en Fri, 10 Feb 2012 03:37:02 EDT Fri, 10 Feb 2012 03:37:02 EDT http://www.dslreports.com/forum/Re-Cancelling-3web-19416526
Send him a written letter of cancellation and retain a copy.

Cybersurf
300 West Tower 1144-29th Ave. NE
Calgary, Alberta, Canada T2E 7P1

Phone:
Investor Relations (toll-free) 1-888-858-8958 Ext. 262
Sales - 1-866-GET-3WEB

Fax:403-777-2003]]> http://www.dslreports.com/forum/Re-Cancelling-3web-19416526 Sat, 10 Nov 2007 00:43:05 EDT http://www.dslreports.com/forum/Re-Cancelling-3web-19370954
I call Bell up and suck down their "no fee" $0.25 / min plan.

Let's see if they keep charging my CC.]]> http://www.dslreports.com/forum/Re-Cancelling-3web-19370954 Fri, 02 Nov 2007 14:03:05 EDT http://www.dslreports.com/forum/Re-Cancelling-3web-19364722 http://www.dslreports.com/forum/Re-Cancelling-3web-19364722 Thu, 01 Nov 2007 15:08:12 EDT http://www.dslreports.com/forum/Re-Cancelling-3web-19252091
In fact, I would like to know if you are not happy with their cable service or not.]]> http://www.dslreports.com/forum/Re-Cancelling-3web-19252091 Sat, 13 Oct 2007 23:22:59 EDT http://www.dslreports.com/forum/Re-Cancelling-3web-19244888
I'm going to cancel my 3web service as well and possibly return the modem. Does anyone know what they charge? I thought at one point I was supposed to own my modem after renting it for a year, but they seemed to have changed their policy.

Anyone here ever successfully return a modem? If they don't provide us with instructions, how can they expect us to return the modem?]]> http://www.dslreports.com/forum/Re-Cancelling-3web-19244888 Fri, 12 Oct 2007 17:26:02 EDT http://www.dslreports.com/forum/Cancelling-3web-19242153
I cancelled my 3web service yesterday after my internet had been down for about a week - and three hours on hold with technical support and no response.

They are supposed to send me instructions about how to return the modem I was renting, otherwise they will charge me for it. However, I received no such email.

I am worried they will charge me for the modem. And because I am unable to get through to them at all, I don't know how I will avoid this charge. I have already faxed them and left them a message on their corparate line.

Has anyone else had this problem - any ideas?]]> http://www.dslreports.com/forum/Cancelling-3web-19242153 Fri, 12 Oct 2007 10:39:11 EDT