Re: Disconnected from Chat - Very disappointed in Speakeasy http://www.dslreports.com/forum/r19247157 en Sat, 06 Sep 2008 01:42:11 EDT Sat, 06 Sep 2008 01:42:11 EDT Re: Disconnected from Chat - Very disappointed http://www.dslreports.com/forum/remark,19269816 Bondman : I did call Mr. Myers late today and had a very professional conversation with him. I am very happy to report that my concerns have been addressed and no longer need to consider any ISP changes. :) :)
My confidence with Speakeasy has been greatly increased with the fast response to my concerns and the fact that someone from Speakeasy is monitoring this forum.]]> http://www.dslreports.com/forum/remark,19269816 Tue, 16 Oct 2007 20:12:19 EDT Re: Disconnected from Chat - Very disappointed http://www.dslreports.com/forum/remark,19261527 DMyers : Bondman,

Heya, I'm not sure what went wrong here but I'm sure we can get you fixed up, shoot me a call or reply here with how I can get a hold of you, and I'll get you taken care of. Sorry for any bad impression this has left you with!

866 233 1998.]]> http://www.dslreports.com/forum/remark,19261527 Mon, 15 Oct 2007 22:08:57 EDT Re: Disconnected from Chat - Very disappointed http://www.dslreports.com/forum/remark,19263513 anon : Last i checked there wasn't online chat with speakeasy....]]> http://www.dslreports.com/forum/remark,19263513 Mon, 15 Oct 2007 21:55:45 EDT Re: Disconnected from Chat - Very disappointed http://www.dslreports.com/forum/remark,19247157 lorennerol : That's unfortunate. It's also an excellent example of why it's best to not use an ISP-provided email account.]]> http://www.dslreports.com/forum/remark,19247157 Fri, 12 Oct 2007 23:58:23 EDT Disconnected from Chat - Very disappointed - Issue fixed http://www.dslreports.com/forum/remark,19245579 Bondman : I had a very short chat with a Soo Choi who cut me off.
Below is the conversation:

Soo Choi: How can I help you?
Customer: I may have to change internet providers. What is the cost of dial up alone and can one keep the email account that they had from DSL?
Soo Choi: unfortunately not... you would be able to make up a new one
Customer: When one drops Speakeasy what are the provisions of time to keep the current old email account? Or could / would you forward mail from the old one to the new one. I have had Speakeasy for 6 years.
Thank you for using Speakeasy Chat. You may now close this window.
Your session has ended. You may now close this window.

A very disappointed long time user. They will not pick up my new Chat Request.]]> http://www.dslreports.com/forum/remark,19245579 Fri, 12 Oct 2007 19:12:25 EDT