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Forums » US Cable Support » Comcast » Comcast HSI » Problems loading google (DNS issues possibly?)
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xfezz2

join:2005-12-13
Mokena, IL

 Problems loading google (DNS issues possibly?)

Well this just started happening a few days ago. All other web pages would load, except google. So my first thought was to run a full virus scan and check for spyware to make sure nothing was infected or hijacked. Both clean. Then I went to check my host file. That too is clean.

Well I "yahooed" and came across a gentleman that was running into the same problem as I am. He too is using Comcast as his ISP and he knew of other people that were having a similar issue as well. In order for him to get google loading again he had to unplug his router and power cycle his modem.

So I thought what the heck I'll try it. And well what do you know it works. But after a day or so I'd run into the same problem and I'd have to reset my modem and router again.

I was just wondering if anyone else is having the same issue or what may be causing it?


Dgurion

@comcast.net

Yes, Im having the same problem here also. It works for a while and then turns off. I know it has nothing to do with my computer, as it does this with a clean Windows XP install, and also a clean Linux install. So, it can't be adware/virus related.

Maybe its Comcast being Comcastic.

jaminus

join:2004-10-14
Arlington, VA
reply to xfezz2
I've had the same problem from time to time over the past few weeks. I think its just Comcast being Comcastic.

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

said by jaminus See Profile :

I've had the same problem from time to time over the past few weeks. I think its just Comcast being Comcastic.
I suspect it is more likely Google. espaeth See Profile has already explained it in another Comcast thread on Google difficulties.

»[Connectivity] Google blocked or down!?
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

andyross

join:2003-05-04
Schaumburg, IL
reply to xfezz2
This is affecting many people with many different ISP's. There have been posts from AT&T DSL and others with similar issues. Sometimes, altering wireless connections and some forms of wireless security make it work.

PaisanDom

join:2006-06-26
Utica, MI
reply to xfezz2
For the last few weeks around 8-10PM, google.com, www.google.com, images.google.com, and maps.google.com will not load for a few hours.

But, video.google.com & news.google.com and everything else work.


Guestt

@comcast.net
reply to xfezz2
Iv'e been having the same problem, but its not only affecting google, its also affecting Limewire

c33v33

join:2003-10-14
Chicago, IL

reply to xfezz2
Same problem. Started a few days ago.

I'm guessing Comcast DNS issues. »64.233.187.99 works for google, but not »www.google.com.

I notice this happens at night for me. Google works during the afternoons. Not sure why.

u475700
Premium
join:2004-02-16
reply to xfezz2
I've encountered this problem with google and several other sites when I select them from the drop down for the address bar in Internet Explorer. However, once I press enter key the page appears almost imediately.


EnasYorl
Thieves World

join:2001-12-02
West
·Verizon Online DSL


1 edit
reply to xfezz2
said by xfezz2 See Profile :

Well this just started happening a few days ago. All other web pages would load, except google. So my first thought was to run a full virus scan and check for spyware to make sure nothing was infected or hijacked. Both clean. Then I went to check my host file. That too is clean.

Well I "yahooed" and came across a gentleman that was running into the same problem as I am. He too is using Comcast as his ISP and he knew of other people that were having a similar issue as well. In order for him to get google loading again he had to unplug his router and power cycle his modem.

So I thought what the heck I'll try it. And well what do you know it works. But after a day or so I'd run into the same problem and I'd have to reset my modem and router again.

I was just wondering if anyone else is having the same issue or what may be causing it?
»www.opendns.org :P


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq

reply to c33v33
This could be a problem with Comcast DNS if they are caching records longer than Google's advertised TTL. Using Comcast's DNS servers, can you run "nslookup" and do the following:

> set debug
> www.google.com

The output at the end should have something that looks like this:

What do you get back for TTL values when it's not working? Google has their www.l.google.com records set to a 300 second (5 min) time to live (ttl), so if you see a number bigger than that in the addresses that resolve for www.l.google.com you could very well have a DNS issue.

-Eric


tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
google has verified it was a DNS error (or hack? or problem with the Web Accelerator Beta?) that then spread to other ISP's DNS.
Since many who didn't get google.com but instead got google.corn.net a hack seems likely.


cork1958
Cork

join:2000-02-26
Fruitport, MI
reply to xfezz2
Seems to be a rash of sites having dns issues on the various forums I visit.

u475700
Premium
join:2004-02-16
reply to xfezz2
I encountered this problem today with another ISP besides Comcast.


B728320

@comcast.net

reply to xfezz2
I have this problem every night on my Comcast connection. Every other site works including mail.google.com, but nothing that is www.google.com/. It only happens in the evening. It works fine during the day all day every day. It seems odd that it would only not work at night?

Has Comcast posted anything about it?


sortofageek
Premium,Mod
join:2001-08-19
Valhalla Dr
clubs:
·Comcast

Host:
Team Helix
Distributed Comput..
Linksys
Comcast HSI
Comcast Cable TV

1 edit
reply to xfezz2
See also:

»google down?
»Comcast blocking google?
»[Connectivity] Google problems?
»[Connectivity] No access to google.com from a certain comcas

--
Join Team Helix * I am praying for these friends .


Comspastic

join:2007-10-22
Seattle, WA
reply to xfezz2
This problem is with Google's DNS Registration. gmail works but google.com cant resolve, IPs. It's been on going for some time now, rumor around is that they had a some hardware get cracked and routing tables rewritten causing major outages.


pokesph
It Is Almost Fast
Premium
join:2001-06-25
Sacramento, CA
clubs:
·Comcast

reply to xfezz2
once again can't load google or gmail.. this time looks like level3's the issue..

very annoying..

--
Webmaster - Steve
- - - - - - - - - - - -
»ppnhosting.com
»www.1-gb.net
»pokemonpalace.net


EG
MUM
Premium
join:2006-11-18
Union, NJ

said by pokesph See Profile :

once again can't load google or gmail.. this time looks like level3's the issue..

very annoying..

What issue does that trace reveal ?

The destination server was reached.

misbehave

join:2003-09-08
Renton, WA
reply to xfezz2
I am having the same problem....
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