http://www.dslreports.com/forum/r19254913 en Sat, 26 Jul 2008 11:51:03 EDT Sat, 26 Jul 2008 11:51:03 EDT http://www.dslreports.com/forum/remark,19305080 jaykaykay : I haven't had to call in a long long time, but when I did, 20 minutes or less was all I waited. If I had to call a 1/2 dozen times or so, something is wrong to start with and that should have been taken care of in a more timely fashion, whatever it might have been. That's a lot of calling. :(]]> http://www.dslreports.com/forum/remark,19305080 Mon, 22 Oct 2007 16:06:17 EDT http://www.dslreports.com/forum/remark,19258367 dg3274 : Never had to wait on hold when I call Speakeasy. I always get right through to a person, they solve my problem, I thank them and hang up. Simple as that.]]> http://www.dslreports.com/forum/remark,19258367 Mon, 15 Oct 2007 02:08:46 EDT http://www.dslreports.com/forum/remark,19256832 CylonRed : I called approx 3 months ago - maybe had a total wait of 10 minutes. I rarely call - in 5+ years I think I have called less than 4 times.]]> http://www.dslreports.com/forum/remark,19256832 Sun, 14 Oct 2007 20:49:42 EDT http://www.dslreports.com/forum/remark,19254913 Hybrid9tn : Maybe its just me, but the last half dozen or so times I have called Speakeasy for support, I have waited on hold for at least an hour, and in most cases longer. Now, I have only recently had to start calling tech support on the phone (I had a 2 year run where I never needed to), but over the last 9 months, the hold times seem to be getting longer and longer.

Is anyone else seeing this, or is it just me?]]> http://www.dslreports.com/forum/remark,19254913 Sun, 14 Oct 2007 14:59:22 EDT