Topic 'Rogers rumoured to be LOWERING bandwidth caps' in forum 'Rogers' - dslreports.com

Re: Rogers rumoured to be LOWERING bandwidth caps

Tue, 13 Nov 2007 12:21:35 EDT

anon posted : The problem I had DUMETER (which is not free btw) is that it counts all network traffic, local and internet.. so if you have a few computers at home and like to watch videos over the network, or trasfer files between computers the numbers it keeps track of are meaningless for monitoring your cap.

Re: Rogers rumoured to be LOWERING bandwidth caps

Tue, 13 Nov 2007 11:18:50 EDT

mediamail7 posted : off topic, I can no longer watch CityTV news now that Rogers has the awful sounding audio logo at the end of the news credits.

Re: Rogers rumoured to be LOWERING bandwidth caps

Tue, 13 Nov 2007 11:03:36 EDT

insomx posted : Someone has to dig their grave, it might as well be them.

Re: Rogers rumoured to be LOWERING bandwidth caps

Tue, 13 Nov 2007 11:00:03 EDT

mediamail7 posted : Net Limiter does a good job also for doing your own monitoring and traffic shaping, i.e: controlling how much you upload.

»www.netlimiter.com/

Re: Rogers rumoured to be LOWERING bandwidth caps

Tue, 13 Nov 2007 10:14:46 EDT

elwoodblues posted : The real question is , if you should go over your limit and Rogers would (of course) bill you for it, can you argue that you didn't know what your bandwidth was because the site doesn't work?

I've been using a program called DUMETER for years, primarily to monitor the speed I'm getting (I'm on 3web and at this point there are no caps). It's much more accurate then the rogers meter.

Rogers is making you pay for every single byte that hits the modem, every virus, every worm that you have protected yourself against.

With the app you get a better sense of you what you have personally used as opposed to what Rogers thinks you have used.

Re: Rogers rumoured to be LOWERING bandwidth caps

Sun, 11 Nov 2007 18:23:16 EDT

Farshid420 posted :

said by ghjkl :

You can wake up in the mmiddle of the night to check it when traffic is not busy. Lol. Good thing is that the result is almost real time whereas one of my friends with the other isp he has to disconnect/reconnectmodem to do so.

If only that worked half the time... I've tried at like 3am, and still no go... it's the tool, not the busy-ness of it :s

Re: Rogers rumoured to be LOWERING bandwidth caps

Sun, 11 Nov 2007 14:54:40 EDT

anon posted :

said by blackstar79:

Not only is the usage tool Buggy but so is their website. half the time i can't even LOG IN to the website to check my usage

You can wake up in the mmiddle of the night to check it when traffic is not busy. Lol. Good thing is that the result is almost real time whereas one of my friends with the other isp he has to disconnect/reconnectmodem to do so.

Re: Rogers rumoured to be LOWERING bandwidth caps

Sun, 11 Nov 2007 01:07:22 EDT

blackstar79 posted : Not only is the usage tool Buggy but so is their website. half the time i can't even LOG IN to the website to check my usage, see how much i owe Rogers. i've been with rogers for almost 10 years now. if i see even 1 cent of over charges for extra usage I'm out the door in a flash. If A. their website actually worked and B. their usage tool wasn't a piece of useless junk then i might not take this stance but as it is if they can do this i should just start charging my customers where i work exorbitant fees whenever i want it and tell them it was posted on the website which they may or may not be able to access but to just "trust me" when i say if the website did work which it doesn't that it would actually give them all the details they need and that it's not my problem that they can't access the information i'm giving to them that isn't available to them 75% of the time they check to see if the information is available.... i'm NOT happy about this and oh man the BBB is gonna get allot of complaints as well i'm sure there's gonna be some lawsuits on this...there i've ranted i feel better :)

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 09 Nov 2007 09:47:22 EDT

TOPDAWG posted : WTF can some people do? It's rogers or deal up for a lot of people.

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 09 Nov 2007 04:07:57 EDT

anon posted : We, as consumers, just continue to be abused by these companies and do nothing about it. Apathy is killing consumers these days.

Re: Rogers rumoured to be LOWERING bandwidth caps

Thu, 08 Nov 2007 23:43:36 EDT

Farshid420 posted :

said by joshb:

Can you name an ISP who's monitoring tool's are not buggy.... :huh:

I will even be nice and say you name any ISP on the planet as long as there a traditional cable or DSL provider...

And re-sellers don't count.....So try again........

I don't think that sbrook is trying to say that they're the only ones that have a buggy tool, and in fact, josh, you're proving the point to be more so universal... the ISPs are trying to accomplish a task after only doing a half-ass job in the process of accomplishing their goal. To parallel, software companies *cough*Microsoft*cough* do the same thing a lot of a time, by releasing software that isn't *quite* done.

If Rogers, or any other ISP, is truly serious about implementing caps, and moreso charging people who go over, they need to get realistic about the accuracy of the tools they provide. If it's our responsibility to stay under the cap, the tool they give us to accomplish this task has to work the MAJORITY of the time (if not always), not sometimes, and yave correct figures, not "abouts". Otherwise, they can decide to take on that responsibility (which would never happen, because they suck at keeping track of ANYTHING), and warn us themselves when we're getting close during any given month... again, this is all theoretical, and the fact that they can't get accurate info to us on a self-help basis means that they're probably still struggling to get it right themselves...

[/rant]

:P

Re: Rogers rumoured to be LOWERING bandwidth caps

Thu, 08 Nov 2007 19:21:30 EDT

joshb posted :

said by sbrook:

The usage tool definitely is buggy.

Can you name an ISP who's monitoring tool's are not buggy.... :huh:

I will even be nice and say you name any ISP on the planet as long as there a traditional cable or DSL provider...

And re-sellers don't count.....So try again........
--
Curiosity really did kill the cat :)

Re: Rogers rumoured to be LOWERING bandwidth caps

Thu, 08 Nov 2007 17:43:22 EDT

Farshid420 posted :

said by sbrook:

The don't need to give advance notice. The only notice they need provide is on their web site.

The usage tool definitely is buggy.

Well, I guess that would be some type of notice... but again, not that I would expect it cause it's Rogers, but I would think that, since they wouldn't want to receive more support calls than they probably already are, they would tell their customers that there's a MAJOR CHANGE taking place...

Re: Rogers rumoured to be LOWERING bandwidth caps

Thu, 08 Nov 2007 17:30:42 EDT

sbrook posted : The don't need to give advance notice. The only notice they need provide is on their web site.

The usage tool definitely is buggy.

Re: Rogers rumoured to be LOWERING bandwidth caps

Thu, 08 Nov 2007 17:12:43 EDT

Farshid420 posted :

said by FASTSWITCHI won't take a chance man. We are talking about $200 max and not just $25. For sure they are going to chase lots of ppl out of the door for that. Don't wanna get a heart attack when receive the bill. I'm taking easy everyday now. Don't have to check the usage and no worry. Just leave my PC overnight for the download. AND I save $15 a month.

That doesn't make much sense... you're going to leave your PC overnight to download? Isn't that still going to add up?

Rogers has to give some kind of notice for this type of change, and until it does so, it's safe so say that they won't take much action. That said, it doesn't mean you should go on a download spree, but you shouldn't be freaked out at this point either.

I've tried several times today, at different hours, to access the usage tool, and no luck. When I was finally able to access it for the first time last night, after trying all day yesterday, it said that I had downloaded 15 gigs that day, and the day before, which is INSANE to say the least... and it's happened before, and when I've called Rogers to complain, they've said that it must be a bug with the usage tool...

As many before me have said, until they fix the tools they're using to measure our usage, they'll have no definitive right to charge us for going over...

Re: Rogers rumoured to be LOWERING bandwidth caps

Wed, 07 Nov 2007 18:44:08 EDT

anon posted :

said by newueser :

so does that mean they will start charging on Nov 28th, or start the counter on Nov 28th? Don't they have to send something out saying they will be doing this?

I won't take a chance man. We are talking about $200 max and not just $25. For sure they are going to chase lots of ppl out of the door for that. Don't wanna get a heart attack when receive the bill. I'm taking easy everyday now. Don't have to check the usage and no worry. Just leave my PC overnight for the download. AND I save $15 a month.

Re: Rogers rumoured to be LOWERING bandwidth caps

Wed, 07 Nov 2007 11:38:48 EDT

anon posted : so does that mean they will start charging on Nov 28th, or start the counter on Nov 28th? Don't they have to send something out saying they will be doing this?

Re: Rogers rumoured to be LOWERING bandwidth caps

Tue, 06 Nov 2007 21:46:20 EDT

anon posted : I'm in teh same situation as you lol But I haven't completely switch. My rogers is still alive. I'm testing if the unlimited is good enough for IPTV.

Re: Rogers rumoured to be LOWERING bandwidth caps

Tue, 06 Nov 2007 21:17:31 EDT

anon posted :

said by koolin:

really until Rogers proves that they are able to monitor it properly and provide real data on our bandwidth used who cares about caps. They been at this for years now and look at the poster above 235GB last month!

I got the same idea about that too a month ago. But when I know that they will be going to charge for extra BW I called them and was told by the supervisor it's not a max of $25 but $200. The guy said there's memo it will definitely be carried out soon. So I switch to TSI. The speed is a little bit slower but not a big deal because it's cheaper and I won't get a surprise bill later on.

Re: Rogers rumoured to be LOWERING bandwidth caps

Tue, 06 Nov 2007 13:40:02 EDT

koolin posted : really until Rogers proves that they are able to monitor it properly and provide real data on our bandwidth used who cares about caps. They been at this for years now and look at the poster above 235GB last month! Even if they did start charging overage everyone would be easily able to contest it and say prove that your monitoring is reliable and correct. Until I see 6 months straight of correct information in the monitoring tool then I'm not worried, and as it stands right now apparently I'm allowed 0GB this month, yippie monitoring tool!

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 02 Nov 2007 19:28:43 EDT

anon posted : OH god i a m praying they don't cap it

just checked me usage(never did that before)

235gigs last month, and over 200gigs and the past few months
all ready did 18 gigs this month

and i am in maple Rutherford/Jane, i have no other highspeed choice as far as i know

Re: Rogers rumoured to be LOWERING bandwidth caps

Thu, 01 Nov 2007 21:51:19 EDT

anon posted : I wonder if Saul Zaentz is a friend of old Ted?

Re: Rogers rumoured to be LOWERING bandwidth caps

Wed, 31 Oct 2007 19:07:19 EDT

anon posted : Hey elwoodblues thanks for the 3web info. You said they don't have caps. But as far as I know only their DSL has no caps not the cable as stated on their site.
Also, can I use my Rogers modem?

Re: Rogers rumoured to be LOWERING bandwidth caps

Tue, 30 Oct 2007 11:03:15 EDT

elwoodblues posted : I have seen reports that 3Web has been down for days, but i can honestly say that the most I've been down (outside of the stupid activation process where the script reader took down the wrong MAC address) has been 12 or so hours.

Of that 12 hours I think it was because they changed my IP and the router still had the old address (who would have thought of trying to renew my IP?)

Re: Rogers rumoured to be LOWERING bandwidth caps

Mon, 29 Oct 2007 08:29:25 EDT

sbrook posted : I really don't know ... but they do still throttle business accounts.

As to 3web ... If you choose to go with them be prepared to have a backup way of getting to the net ... it seems to go down for days at a time when it does go down - not hours!

Re: Rogers rumoured to be LOWERING bandwidth caps

Mon, 29 Oct 2007 05:05:19 EDT

elwoodblues posted : For those of you that live in Toronto there is an alternative. 3WEB

Before you naysayers jump in :

I've been on 3web for over 1.5yrs now.
Yes tech support sucks or is non existent (I'll give Rogers that much).
You have to buy your own modem (look on Ebay, they are cheap enough)
Service has been more "up" then "down", that is to say that the stability issues they had in the spring are long gone.
I can say I've been getting a full 7mb consistently.
However like Rogers during peak hours you might see a decrease in performance, otherwise it works well.

No caps, no playing games with VPN's or Secure Shells,no don't use Torrents, but I don't think it's throttled all for the glorious price of $33/month.

Sbrook, I'm not trolling here, but trying to provide an alternative to the "We're not going to take it" crowd, but don't seem to be able to anything about it.

Re: Rogers rumoured to be LOWERING bandwidth caps

Mon, 29 Oct 2007 00:02:11 EDT

Krazy Ivan posted : Are there any bandwidth limits to Rogers Business Accounts or the limits are for Home Accounts only???

Re: Rogers rumoured to be LOWERING bandwidth caps

Wed, 24 Oct 2007 09:31:42 EDT

elwoodblues posted : Ted paid too much for the CityTv's, now has to figure out how to pay for it.

Oh wait .. lets increase the Internet bills, there is no regulation

Re: Rogers rumoured to be LOWERING bandwidth caps

Tue, 23 Oct 2007 19:27:25 EDT

elec999 posted : Is it really going to happen. They should at least provide us with a letter or come up with firmware inside the modem that counts the bandwidth, and warn us when bandwidth was reach, and ask to continue or no. I rather have my internet cut off for the rest of month if I ever reach the cap.
Thanks

Re: Rogers rumoured to be LOWERING bandwidth caps

Sun, 21 Oct 2007 10:49:32 EDT

joshb posted :

said by sbrook:

You can believe it ... it's Rogers ... although they may have played the cat and mouse game with Bell again ... release this when Bell started talking caps ... see how far bell goes then don't implement and watch people leave bell!

One things for sure no matter what your point of view on the bandwidth issue is... Bell and Rogers have one heck of a cat and mouse game going on that is sure to keep both the Rogers and Bell Forums very busy in the coming future......

If this is just a BS play by Rogers to egg Bell on...This will have to be one of the best spin/BS maneuvers I've seen in recent memory...Mind you that being said I can't remember what I had for breakfast 2 hours ago when I woke up.... ;) Oh wait did I have breakfast yet :p

Anyways no matter how this all plays out it's going to make the front page on DSLR more than once that for-sure......
--
Curiosity really did kill the cat :)

Re: Rogers rumoured to be LOWERING bandwidth caps

Sun, 21 Oct 2007 00:11:37 EDT

Rogers1 posted : I'll I can say is I dare them to do it, I have been a very loyal rogers customer for the last 5 years having every service they advertise and then some.

If the up the price again and lower Caps I will go to Aliant for Internet (wish I had another option though) and get star choice for my TV, and if I can get a dry DSL line then Vonage for home phone, I would get rid of my Cells too but I dont have the 800 bucks it would cost to ditch them all.

Re: Rogers rumoured to be LOWERING bandwidth caps

Sat, 20 Oct 2007 23:58:00 EDT

anon posted :

said by mediamail7:

I agree - however it will now be useless to me. Hopefully this is not offtopic, can one give a modem to a friend that rents one from Rogers so they don't have to rent one?

Dan.

Well. I've got the same situation as you've got. Bought the modem when it first came out. I don't regret because I actually save $$. I have 30 days to inform them to cancel my account. Drop the extreme to ultra lite before I call to cancel to save some money right a way. Remember you can't downgrade AND cancel at the same time. So call to cancel 1 or 2 days after downgrade.

I got the modem turned off and not using the 250k ultra low for a month until next billing cycle. With TS + Ultra lite I'm still paying roughly the same price as Extreme from Robbers. Next month I think I'll use the Cable modem to try out 3Web and then go from there. But I think 3Web cable has a cap also. :(

Re: Rogers rumoured to be LOWERING bandwidth caps

Sat, 20 Oct 2007 10:43:35 EDT

sbrook posted : $5 was what it USED to be at the time we bought.

You can "sell" a purchased modem to someone else. BUT you probably need to call Rogers to get it disassociated from your account and put onto your friend's. He'll have to return his modem.

Re: Rogers rumoured to be LOWERING bandwidth caps

Sat, 20 Oct 2007 10:42:01 EDT

mediamail7 posted :

said by sbrook:

$100 at 5 per month = 20 months.... If you were around at the launch of extreme, that was over 2 years ago, so it has more than been paid for.

I agree - however it will now be useless to me. Hopefully this is not offtopic, can one give a modem to a friend that rents one from Rogers so they don't have to rent one?

Dan.

Re: Rogers rumoured to be LOWERING bandwidth caps

Sat, 20 Oct 2007 10:39:43 EDT

spotters posted : $5 dollars per month? I am only on Express but only pay $3 dollars to rent the modem per month. Is it different for extreme?

Re: Rogers rumoured to be LOWERING bandwidth caps

Sat, 20 Oct 2007 07:59:07 EDT

sbrook posted : $100 at 5 per month = 20 months.... If you were around at the launch of extreme, that was over 2 years ago, so it has more than been paid for.

Re: Rogers rumoured to be LOWERING bandwidth caps

Sat, 20 Oct 2007 00:01:02 EDT

mediamail7 posted :

said by ShawnR:

said by Farshid420:

So wait, they're taking up the price of the different tiers again???

No, it looks like those rates just include the modem rental fee.

What also upsets me is I had no choice - I had pay a full $100 for Motorola Modem, it was not rentable at the launch of Extreme Unlimited.

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 19 Oct 2007 23:44:32 EDT

ShawnR posted :

said by Farshid420:

So wait, they're taking up the price of the different tiers again???

No, it looks like those rates just include the modem rental fee.

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 19 Oct 2007 23:36:23 EDT

mediamail7 posted : in response to YZWN - I have ordered the 5MB service with DRY DSL, my line has not had a land line in 8 years. I would be happy with with a 4MB connection. Right now I can reach 10MB per sec, downloading from Microsoft - however my Torrent speeds - speeding at 30K... The other issue I have is the shapping of office VPN connection. Can't work with that! I hoping for a good DSL signal. I live in downtown Toronto.

Techsavy is being connected on the 23. Will keep both and see who I keep.

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 19 Oct 2007 22:53:31 EDT

anon posted : So now they want to increase the price AND lower the bandwidth cap in one fell swoop!

Man, a tough pill to swallow indeed :mad:

said by sbrook:

Extreme ........ $55.95 ... 75 GB ... $1.50/GB ... $25

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 19 Oct 2007 16:26:51 EDT

Farshid420 posted : I get their business model now:

Let's raise prices and lower caps and that'll make our customers HAPPIER! :)

:uhh:

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 19 Oct 2007 16:13:32 EDT

sbrook posted : That was a *survey* as to "what would people think about a rate structure like this"

Who knows what they'll actually do.

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 19 Oct 2007 16:03:02 EDT

Farshid420 posted :

said by sbrook:

OK, this appears to have been a variant on the contents of a survey rogers circulated ... it's mentioned on the RBUA site.


Service ........ Monthly...Cap........Overage.....Max Overcharge
 
Extreme Plus ... $99.95 ... 90 GB ... $1.25/GB ... $25
Extreme ........ $55.95 ... 75 GB ... $1.50/GB ... $25
Express ........ $47.95 ... 50 GB ... $2.00/GB ... $25
Lite ........... $35.95 ... 25 GB ... $2.50/GB ... $25
Ultra Lite ..... $24.95 ... 10 GB ... $5.00/GB ... $25

So wait, they're taking up the price of the different tiers again???

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 19 Oct 2007 09:10:52 EDT

sbrook posted : OK, this appears to have been a variant on the contents of a survey rogers circulated ... it's mentioned on the RBUA site.


Service ........ Monthly...Cap........Overage.....Max Overcharge
 
Extreme Plus ... $99.95 ... 90 GB ... $1.25/GB ... $25
Extreme ........ $55.95 ... 75 GB ... $1.50/GB ... $25
Express ........ $47.95 ... 50 GB ... $2.00/GB ... $25
Lite ........... $35.95 ... 25 GB ... $2.50/GB ... $25
Ultra Lite ..... $24.95 ... 10 GB ... $5.00/GB ... $25

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 19 Oct 2007 08:55:06 EDT

ShawnR posted :

said by buzzinhornet:

* Extreme - bandwith cap reduced from 100GB to 75GB per month. $1.50 for each extra GB up to a max of 50 GB’s per month.
* Express - bandwith cap reduced from 60 GB to 50GB per month. $2.00 for each extra GB up to a max of 30 GB’s per month.
* Lite - bandwith cap reduced from 60GB to 25 GB per month. $2.50 for each extra GB up to a max of 30 GB’s per month.
* Ultra Lite - bandwith cap reduced from 60GB to 10 GB per month. $5.00 for each extra GB up to a max of 30 GB’s per month.

Are you sure the ceilings are in GB? I think they meant $$, which would be slightly more reasonable. (i.e. unlimited express/extreme = $75/$103 per month)

Re: Rogers rumoured to be LOWERING bandwidth caps

Fri, 19 Oct 2007 03:00:36 EDT

nekkidtruth posted :

said by mediamail7:

I think TechSavy will be the leader in a alternative choice to Rogers.

Unfortunately, I don't see this happening. You're comparing apples to oranges. As it stands DSL isn't comparable to cable in terms of speed. Bell has a lot of upgrading to do before it's capable of cable-like speeds.

The other issue I have with this prediction can be summed up in a single question...

Anyone remember IGS?

IGS was the go-to ISP for anyone switching from cable or from any other DSL provider. They were highly recommended by lots of people, reviews praised them and so on. I myself spread the IGS love for 5+ years. Look how that ended. They were bought out and their new parent company took a big dump on their chest (graphic I know...sorry..). Guess who their parent company is? Surprise! CIA.

Teksavvy is good right now yes, but they're still run off Bells atrocious lines. When Teksavvy can offer me an 8 megabit line, consistently and with no caps...I'll definitely jump on that bandwagon. Unfortunately, Bell's lines are nowhere near capable of offering that to the masses.
--
Weeeeeee

Re: Rogers rumoured to be LOWERING bandwidth caps

Thu, 18 Oct 2007 23:51:08 EDT

Farshid420 posted :

said by mediamail7:

I think TechSavy will be the leader in a alternative choice to Rogers.

I totally agree with you there... and that's because they're still small enough to be able to have the personal connection with their customers. Not only that, they offer a true unlimited service. I think for most people, a consistent service is more important than one that offers faster speed but more hassles (and changes after signup). Again, we'll have to wait and see how the market affects the different kinds of services, and fiber will eventually break into the Canadian market - we just need a bigger name player to step up and implement, as the market would definitely be there after the success of FiOS in the US.

Re: Rogers rumoured to be LOWERING bandwidth caps

Thu, 18 Oct 2007 22:52:39 EDT

anon posted :

said by sbrook:

Personally based on what I see of CIA's 3web service, I would look very hard at the reviews and comments in the Canadian Broadband forum. They aren't very pretty.

Ya. The review was really terrible I know. But they all seems to be related to 3web DSL instead of cable Internet service. Cable service is 8M so getting 5M shouldn't be a problem.

But my concern is still about the bandwidth cap. With todays web pages containing flash animation, VOD, streaming video/audio + download will get over the cap in no time. A cap on high speed is pointless. I'd rather have no cap on lower speed.

I have no problem on pay-as-you-go Internet but putting a cap on bandwidth and not reducing the basic price is not acceptable.