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Forums » US Cable Support » Comcast » Comcast HSI » Problems loading google (DNS issues possibly?)
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Motorola SB5100 Error Message... »
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c33v33

join:2003-10-14
Chicago, IL

Re: Problems loading google (DNS issues possibly?)

Same problem. Started a few days ago.

I'm guessing Comcast DNS issues. »64.233.187.99 works for google, but not »www.google.com.

I notice this happens at night for me. Google works during the afternoons. Not sure why.

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
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Re: Problems loading google (DNS issues possibly?)

This could be a problem with Comcast DNS if they are caching records longer than Google's advertised TTL. Using Comcast's DNS servers, can you run "nslookup" and do the following:

> set debug
> www.google.com

The output at the end should have something that looks like this:

What do you get back for TTL values when it's not working? Google has their www.l.google.com records set to a 300 second (5 min) time to live (ttl), so if you see a number bigger than that in the addresses that resolve for www.l.google.com you could very well have a DNS issue.

-Eric

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA

Re: Problems loading google (DNS issues possibly?)

google has verified it was a DNS error (or hack? or problem with the Web Accelerator Beta?) that then spread to other ISP's DNS.
Since many who didn't get google.com but instead got google.corn.net a hack seems likely.
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