 moonpuppy
join:2000-08-21 Glen Burnie, MD | Yeah....
I am still trying to see the "benefit" they claim to offer.  |
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 backness
join:2005-07-08 K2P OW2 | benefit:
They can now turn a profit on "selling" your data to their partner the NSA |
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  PhoenixDown -- Wants FIOS Premium join:2003-06-08 Fresh Meadows, NY clubs:  
| reply to moonpuppy It makes sense to share customer info internally among different entities.
Imagine if you had to call one # for your land line, another # for your internet account, a third # for your cell, a fourth # for cable tv services -- you would be pissed off. And thats exactly why companies need to be able to share your info internally among their different legal entities.
You see Company X but legally thats Company A, B, C, D, E, F, G, H and so on. |
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 DoRight
join:2007-07-20 Mechanicsburg, PA | reply to moonpuppy I can help with this. Example would be: now that Verizon Communications has FIOS Kiosk in around a 100 plus Verizon Wireless store we need to be able to see what plan they have for wireless if we are going to bundle the home with the wireless. |
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  dennismurphy Put me on hold? I'll put YOU on hold Premium join:2002-11-19 Parsippany, NJ
·Optimum Online
| reply to PhoenixDown said by PhoenixDown :It makes sense to share customer info internally among different entities. Imagine if you had to call one # for your land line, another # for your internet account, a third # for your cell, a fourth # for cable tv services -- you would be pissed off. And thats exactly why companies need to be able to share your info internally among their different legal entities. You see Company X but legally thats Company A, B, C, D, E, F, G, H and so on. Exactly. |
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  somebodeez Premium,MVM join:2001-09-24 here
·Verizon FIOS
·Comcast
2 edits | reply to DoRight said by DoRight :I can help with this. Example would be: now that Verizon Communications has FIOS Kiosk in around a 100 plus Verizon Wireless store we need to be able to see what plan they have for wireless if we are going to bundle the home with the wireless. That would make sense except evidently, some of the information shared also includes
quote: That data includes all numbers called or called from, the length of each call...
How would sharing information like that "benefit" me?
quote: ...we may include our own or third-party advertising in the services youve purchased from us, and we may share information about you [information here includes CPNI] with affiliates, vendors and third parties to
deliver relevant advertising to you
How would receiving unwanted advertising "benefit" me? How does sharing information about me to "third parties" = staying "in the family" ? |
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  S_engineer
join:2007-05-16 Chicago, IL | exactly...its the extended family we're worried about! |
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 ATHF
join:2004-12-20 00000
1 edit | reply to DoRight to bad we can't use this as an excuse to cancel service without termination fee.
I want out of verizon so bad but going to cost me $525 for 3 lines i have with them.
to bad i did not notice the price increase for txt messages back in February and escaped my contract.
there signal levels are crap compare to my wife cingular/ATT & my sons TMobile. and what makes it worse i talk to there tech they have cell towers all over my area that i shouldn't have be having problems + replace my phone 3 times already.
wish i could @ least get discount on cancellations fees  |
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  PhoenixDown -- Wants FIOS Premium join:2003-06-08 Fresh Meadows, NY clubs:  
| reply to somebodeez quote: That data includes all numbers called or called from, the length of each call...
Technically speaking that would be your invoice. So if you went to the kiosk and they needed to look at your invoice, that invoice would include this information.
btw: this is just my personal opinion |
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  Noah Vail Premium join:2004-12-10 Lorton, VA | reply to backness No Problem
All Verizon has to do is to provide the complete list of affiliates, with a affidavit that only those entities will receive your data.
NV |
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 backness
join:2005-07-08 K2P OW2 | reply to dennismurphy Re: Yeah....
>Exactly.
Exactly which "partners" require who you call and how long?
Please tell me how this information is going to specifically benefit me.
Please tell me how this data is going to improve service. |
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  dennismurphy Put me on hold? I'll put YOU on hold Premium join:2002-11-19 Parsippany, NJ
·Optimum Online
| said by backness :>Exactly. Exactly which "partners" require who you call and how long? Please tell me how this information is going to specifically benefit me. Please tell me how this data is going to improve service. Well, let's see ...
Let's say that you have Verizon Wireless service. And Verizon home service. That's where this information will specifically benefit you. Because - by seeing that you make a lot of phone calls from your landline to your mobile, or vise versa, they can offer you the right calling package which includes those calls at no charge. This can very much be in your favor.
Or, let's say you're a frequent traveler to Europe. It might be cheaper for you to pick up a VZW Global Phone and a Vodafone SIM card than to rent a phone each time you travel. The Vodafone people can then set you up with the right European plan, and tie it all into your VZW service.
See, it's not all nefarious.
And let's also be clear - the article above indicates that by "Partners" they mean both of their parent companies - Verizon Communications and Vodafone. Not some ad agency or somesuch:
said by The_Freakin_Article :
FCC is also clear about this: you use "Opt-Out" with customers if you're looking to share across affiliates/parent companies, etc. - so customers would be getting information from within the same family of products/services. "Opt-In" is required if a company were addressing the issue of sharing customer information beyond - for example to non-telecom services. We aren't doing that.
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 SilverSurfer
join:2007-08-19
| said by dennismurphy :[...] Let's say that you have Verizon Wireless service. And Verizon home service. That's where this information will specifically benefit you. Because - by seeing that you make a lot of phone calls from youlet's say you're a frequent traveler to Europe. It might be cheaper for you to pick up a VZW Global Phone and a Vodafone SIM card than to rent a phone each time you travel. The Vodafone people can then set you up with the right European plan, and tie it all into your VZW service. That is a quasi-legitimate justification for "sharing" information assuming the consumer is OK with such sharing. My objection to such sharing, however, lies in the simple fact that such information is arbitrarily shared by default without consumer knowledge or consent, for reasons unknown, and with unknown partners for an indefinite length of time. That is the crux of the sharing issue.
Further, while it is all well and good that Company X states in good faith the purposes for above-referenced sharing, the consumer is still entitled to the control of his own data, particularly the entity to whom/from whom his calls are placed, duration and frequency. None of which is necessary to share with other "partners" so that Company X can hawk an allegedly better monthly plan.
Bottom line: My CPNI is my own and I don't want it shared with anyone for any reason. Period.
said by dennismurphy :See, it's not all nefarious. That is strictly a matter of personal opinion. |
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  On de other hand
@verizon.net
| reply to dennismurphy On the other hand.....
Funny we are discussing this... There is the perfect video on this subject on Utube (about Verizon) it is in two part and shows the other side of sharing information. »www.youtube.com/watch?v=794wbpg7A3Y |
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 backness
join:2005-07-08 K2P OW2
| reply to dennismurphy Re: Yeah....
and you don't think they can tell already if calls are being placed between 2 of their network points?
Keeping the caller ID records with times is BS.
Its more than likely so the management accountants can squeeze more cash out of the consumer by raising rater a few cents, during peak times, much like the airlines.
You may view more telemarketing as a net benefit for the consumer but I still think you are out to lunch |
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 redhatnation Premium join:2005-06-02 Woodbridge, VA
·Comcast
| reply to PhoenixDown But it isn't just within Verizon companies. From their legal agreement:
"We may share information about you with affiliates, vendors, and Third Parties to, in addition to the above reasons, deliver relevant advertising to you while using the services..."
The above is from Page8 of the Wireless Agreement for Verizon Wireless.
That press release is full of it. |
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  PhoenixDown -- Wants FIOS Premium join:2003-06-08 Fresh Meadows, NY clubs:  
| I haven't read all of the details but I think the USA needs stronger privacy laws along the lines of those in the UK.
The CPNI act is pretty stringent as it is and my feeling is that they would need you to "opt in" (rather than opt out) if the plan was to share your info with third parties not affiliated with VZ. |
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