Re: Give me a f--king break in http://www.dslreports.com/forum/r19270103 en Tue, 15 Dec 2009 07:15:58 EDT Tue, 15 Dec 2009 07:15:58 EDT Re: Give me a f--king break http://www.dslreports.com/forum/remark,19270103 madrhino :
said by davidplatt See Profile :

There has to be another reason why the poster is having these problems.



I'm glad to hear you had a more pleasant experience than I did.Thanks for your input.How long you been working for verizon anyway?]]> http://www.dslreports.com/forum/remark,19270103 Tue, 16 Oct 2007 20:57:16 EDT Give me a f--king break http://www.dslreports.com/forum/remark,19269995 davidplatt : I've had FIOS for over 2 years. I've had two problems in two years - one a slowdown and one outage. Support answered the phone and I reported the speed issue at 9:30PM. By 8:00 AM the problem had been resolved and the tech came out to my house to make sure all of the equipment was working correctly. The outage was for about 2 hours and, once again, support answer the phone, apologized for the outage and gave a 2 hour estimate for the problem to be resolved. They met the two hour window.

I had one billing issue at the start of the 2 years. The billing department answered the phone and fixed the issue in 2 mintues.

There has to be another reason why the poster is having these problems.]]> http://www.dslreports.com/forum/remark,19269995 Tue, 16 Oct 2007 20:40:31 EDT