| reply to lonebandit
Re: It's time to leave - but it's been fun Well (thanks) 
I have signed back up with TW. Their stuff 'just works' and the price per month was within $.25 (twenty five cents)...no kidding.
Same channels/dvr/stb
but 15MB internet instead of 6.0 
The picture quality cant compare to u-verse (best I have ever seen) but the reliability and speed of internet really makes TW a better choice for me. Never an outage in over 4yrs for me. U-verse, I cant go 4 days without something messing up.
I used to work for AT&T and deciding to leave them actually feels like crap. They have tried VERY hard to make things right for me and offered credits and replaced hardware etc...but it still boils down to what works and whats reliable. Wondering if I am going to have TV when I get home isn't something I look forward to.
AT&T is totally baffled about why I have issues, but they realize that I am not alone in issues. So what out there is causing grief needs to be narrowed down, but I have just lost patience trying to solve their service issues. As a customer, I shouldn't have to troubleshoot their network and hardware.. 
My TW install is not until 10/24 - so if I discover something before then, I can always cancel the install.
-JD |
