burgerwars
join:2004-09-11
Northridge, CA
 ·voip.ms
 ·RoadRunner Cable
| Why are they making this grandmother a hero?
If I came into my local Time Warner Cable office and started swinging around a hammer, the LAPD SWAT teamed would have been called and they would have dragged me away. She may have not been happy with her service, but excuse me, it doesn't give her the right to destroy the cable company's property, or possibly physically hurt somebody. If we all were allowed to take the law into our own hands when we didn't like something, it would never be safe to venture outside. |
|
tomkb
Premium
join:2000-11-15
Avon, OH
clubs: | In this day and age, it's a wonder she wasn't charged with a terrorism crime of some sort. |
|
TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
·Comcast
| reply to burgerwars
said by burgerwars  :If I came into my local Time Warner Cable office and started swinging around a hammer, the LAPD SWAT teamed would have been called and they would have dragged me away. She may have not been happy with her service, but excuse me, it doesn't give her the right to destroy the cable company's property, or possibly physically hurt somebody. If we all were allowed to take the law into our own hands when we didn't like something, it would never be safe to venture outside. Shaw's opinion of Comcast? "What a bunch of sub-moronic imbeciles," she says.
My opinion of Shaw: "What a sub-moronic senile imbecile"
--
--
Internet News
My BLOG
My Web Page |
|
Jim Gurd
Premium
join:2000-07-08
Plymouth, MI | reply to burgerwars
Quite right. If you're not satisfied with the service then vote with your dollars and take your business to the satellite companies (or U-Verse) instead.
There is no excuse for such behavior. At her age she should have known better. |
|
NPGMBR
join:2001-03-28
Arlington, VA
| reply to burgerwars
Shes being treated like a hero because many of us have been sufferred at the hands of companies that treat their customers the way she was treated. So for the hundreds or thousands of customers that have been treated badly by customer service and have never had a way to deal with it.......her actions spoke for all of us because she vented and we all felt better for it.
No, what she did was wrong, but so was Comcast to leave her sitting outside their office for two hours expecting to speak with the manager only to find out that the manager has gone home.
Thats why shes being treated like a hero. |
|
KoolMoe
Aw Man
Premium
join:2001-02-14
Annapolis, MD
clubs:
 ·Verizon FIOS
 ·Speakeasy
| reply to Jim Gurd
At her age, she's earned the right to go a little loony and demand the attention she deserves as a customer.
Good for her.
She didn't hurt anyone. She broke a phone and a keyboard.
Yeap, a little loony. Don't piss off old people and ignore them....
KM |
|
dsless
join:2001-05-16
Pittsburgh, PA
| reply to Jim Gurd
said by Jim Gurd :Quite right. If you're not satisfied with the service then vote with your dollars and take your business to the satellite companies (or U-Verse) instead. There is no excuse for such behavior. At her age she should have known better. In her day companies gave good support and respected for their customers. So her behavior was appropriate. Go kick but granny. |
|
A Comcast Victim
@covad.net
| reply to burgerwars
Well, burgerwars, you live in the People's Republic of California. What would you expect? As long ago as forty-five years past, they put Wadler out of business because he refused to sell milk at California's "fair-trade" prices and screw the public. No-one would stand up to Governor Brown (not Governor Moonbeam; his father) and his Gestapo police. And it's gotten even worse there every decade. That's why I no longer live there. |
|
fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to KoolMoe
At her age, she should have known better. At her age, the brain starts to deteriorate.
Her behavior, at her age, should be looked at closely.
"She didn't hurt anyone"... that's what they used to say about the fist time offenders who didn't quite finish the job only to be picked up later after snapping again. Know how many times woman call the police saying they've been harmed by a guy but they let the guy off easy only to re-offend only the next time it was worse, even leading to a murder?
Before you fly off the handle that she isn't going to murder, how do you know? If she pulled that hammer out in a customer service lobby with an armed police guard, just how long would the officer keep his hand off his gun? When someone has a weapon, and the hammer in that case was in fact a weapon, why would we give anyone slack?
The human mind, to do something so IDIOTIC as she did - which she knew was wrong - had to not be in the right place. It was only AFTER THE FACT that they found out she was there to smash up personal property..
There is NOTHING that old bag did that was right, or that should be applauded NO MATTER WHAT anyone may think, and there is certainly NOTHING that should have given her such a small fine and a suspended sentence.
She sent a clear message, that's for sure.. she sent a clear message that it's ok to pull this kind of B.S. - and if there is ONE THING this country is all about these days is copy-cats.
So... who's next? .. and, since she got off, and the judge said it was basically "OK" to do what she did, then there is no choice but to let the next person off just as easily.
The judge who saw this case should also be looked at too... and removed. If I was the employee in that CC, I would be filing a case of my own.
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." |
|
ANONYMOUS IN MO
@embarqhsd.net | reply to fiberguy
Re: Why are they making this grandmother a hero?
SO YOU THINK IT IS ALRIGHT FOR BUSINESSES TO GO AND SCREW YOU AROUND ANYTIME THEY WANT MAKE PRICE HIKES BE RUDE AND CRUDE TO CUSTOMERS I SAY WAY TO GO GRANNY!!! |
|
fiberguy
My views are my own.
Premium
join:2005-05-20
| Well, let's look at this a few ways:
1) Who said I said it was ok for what happened in the chain of events Comcast is responsible for?
2) Since when do two wrongs may a right? Didn't everyone's Granny teach that to their kids and grand kids?
3) Who said this is in Comcast's official "how to treat the customer" hand book. Is this officially their policy to screw a customer? HELL no.. I can be certain of that. I can be certain not a single person in charge in that company would ever say "it's ok to screw the customer and leave them hanging"..
What I believe you have here are a series of weak links and they do need to be tightened up.
From what I read in the story, this lady had two misfortunes in a row from the same incident. There are some people out there that have gone through FAR worse than she did and they never once pulled out a hammer and attacked anyone or anything.
If this is all it took to spark off granny, I wonder what she would do if it got worse... pull out a gun? There are groups of people that study these people for a living because they know that behavior like this is usually an indication of something more to come.
If you can get "So you think it's alright for business to go and screw you..." from my post, then I would gather from yours that you believe that if you don't like what a company does to you as being "screwed" that it's ok to enact violence?
In your view, I get screwed all the time at McDonalds when they don't put everything I purchased in the bad! To ME, THAT is being screwed! I gave them money, they didn't give it all to me so that is being "screwed", ie: they stole from me. Should I go back and break up the place?
I hate to tell you, but your post is a bad sign for people on your side. A price hike is not a excuse for ANYONE to bring out a hammer. The world is full of rude people all over. Again, a reason to bring out a hammer? There are people sitting in prison for getting violent for acting out on someone else being "rude".. why did she get a break? Why would you even post such a ridiculous comment like that?
I get angry when people don't use punctuation in their posts, but I don't take a hammer to their keyboard or computer even though it angers me. 
There is a right and wrong way to handle EVERYTHING. Violence, at this level, is FAR from the right way. She vindicated NO ONE and she didn't make a stand for ANYONE - except the stupid, inept, confused entitlist group, and those who need to retake life 101 and possibly an anger management course. There is nothing anyone will be able to say to convince me that she was a hero.
She went in to a customer service lobby and attacked a young person who had NO clue what her beef was. POSSIBLY someone that would have been the one to see that it was handled properly for her... possibly someone that cared about her issue.. possibly someone that was a sweet person and worked hard to care for all their customers. So please, tell me, how did granny smash-'em-up win here? How did she make you or anyone else feel better for everything else by attacking someone who quite possibly could have been the one that always took care of the customer.
She attacked an innocent person for the acts of others - and in this country what she did was called assault. Granny needs to go visit the steel palace for a few months to think about what she did, pay restitution tot he company, replace the equipment she broke, pay fines, and pay this innocent person for her mental anguish.
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." |
|
M1
@rr.com | reply to KoolMoe
It entertainment people. That's it nothing more. Get over yourself and your bs instant gratification, |
|
LynneG
@bellsouth.net
| reply to fiberguy
I think, basically, a judge, for once, had some common sense. The rest of you sound like the PC crowd. Your motto is everyone is either a killer or a victim! There are NORMAL people who get mad and FED UP with this crazy world, but would never actually kill somebody. I think you watch too much television. |
|
