Re: Missing the point....

Author	All Replies
sadowski I Am My Own Doppelganger Premium,MVM join:2000-04-14 Buffalo, NY	reply to yazdzik Re: Missing the point.... You weren't unclear, it's just that this discussion of the responsibility of Phoenix/MegaPath has been diminished by what I consider untrue statements about abuses and competencies of the residential user. I want simply to be very clear to others reading these posts that Phoenix/MegaPath business practices are the sole issue here. These practices are ack. in part by Phoenix/MegaPAth themselves. The introduction by another person here of the so-called incompotent and illiterate residential user is unfounded and distracting.
	to forum · permalink · 2000-11-16 19:02:00 ·
veloctTX join:2000-04-01 Webster, TX	I happen to agree with Mr. Sadowski. I am a residential customer with 2 IDSL lines from Phoenix. I don't require any type of support and the only reason I have ever called Phoenix is when the line is not working. The assumption that every residential customer is some sort of gubber that can differentiate their hear from their butt is not true at all. I do computer tech support on-site and I'll tell you I've meet more ignorant folks at workplaces than I do at homes. The difference is that the business folks got to have it working and will pay whatever it takes to get things working.
veloctTX join:2000-04-01 Webster, TX	to forum · permalink · 2000-11-22 11:26:01 ·
sadowski I Am My Own Doppelganger Premium,MVM join:2000-04-14 Buffalo, NY	Maybe for those posters who are trying to glorify the business user and denigrate the residential user, we should give them a dose of reality by referring them to the Shark Tank at ComputerWorld.
	to forum · permalink · 2000-11-22 11:54:48 ·

Ahh, we don't care about you residential customers > Residentail customers are a drain on resources