US Telco Support > AT&T > AT&T U-verse > my u-verse died!

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Re: my u-verse died!

Of course, you might want to hold off the consideration for just a little bit more. Hope springs eternal, dontcha know?

Maybe this outage fixed some of the more repetitive and aggravating problems some of us -- like me, for instance -- griped and groaned about.

Believe me, I ain't sweet on U-verse. My posts show it. But, I still got this little nagging pinging in my ears that says maybe they'll still come through and get it right.

From what I understand, this was an unexpected outage that was caused by something going wrong on AT&T's end ... this wasn't an upgrade or anything like that.

How would that fix any of the issues we've had? Wishful thinking?

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said by removed
How would that fix any of the issues we've had? Wishful thinking?
[/BQUOTE :

It may well be wishful thinking. Behind all my complaining beats the heart of an eternal optimist.

How would an unplanned (or botched upgrade] outage fix anything we complain about? Don't know, exactly. In addition to not knowing the technics of the restoration I also do not know the incidental repairs which may have been made in accomplishing the restoration.

Don't know whether it is fantasy or evidence, but sure seems like I've suddenly got a consistent volume level between low, middle and high channels where I did not have it before. Drove me nuts cranking up the sound for HBO and dialing it down for the local news. (Even the level between commercials and features seems more even.)

Picture seems better. Menu response seems faster. Haven't noticed any pixelation.

Won't know whether it is fact or imagination until I've fiddled with it and watched it for awhile.

I hope you're right. Removing the west coast feeds really pissed me off -- hopefully they'll make some improvements to the service before I just give up and cancel the damned thing.