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Forums » US Cable Support » Mediacom » [Cable TV] Des Moines - Headend issues & Mediacom's Response
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[IA] DTV »
« [Cable TV] Mediacom & Big Ten Network 3 Weeks To Go. Yes or No  

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Re: [Cable TV] Des Moines - Headend issues & Mediacom's Response

said by Turbocpe See Profile :

wouldn't any tech with basic knowledge know that the issues I described above ( picture freezing, digital artifacts, video/audio sync issues, locals going off air (KDSM,KDMI,KCWI) ) on an analog-only package (such as myself) are not going to be anything within the customer's side?
hence mediacom's biggest problem... call center techs don't know how to do anything but schedule a service call for the most inconvenient time available when techs probably are not working anyway...
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permalink · 2007-10-22 15:48:19 · Print · Reply to this
Forums » US Cable Support » Mediacom[IA] DTV »
« [Cable TV] Mediacom & Big Ten Network 3 Weeks To Go. Yes or No  

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