The Comcast Hammer Granny > Why are they making this grandmother a hero?

reply to fiberguy

Re: Why are they making this grandmother a hero?

Well, let's look at this a few ways:

1) Who said I said it was ok for what happened in the chain of events Comcast is responsible for?

2) Since when do two wrongs may a right? Didn't everyone's Granny teach that to their kids and grand kids?

3) Who said this is in Comcast's official "how to treat the customer" hand book. Is this officially their policy to screw a customer? HELL no.. I can be certain of that. I can be certain not a single person in charge in that company would ever say "it's ok to screw the customer and leave them hanging"..

What I believe you have here are a series of weak links and they do need to be tightened up.

From what I read in the story, this lady had two misfortunes in a row from the same incident. There are some people out there that have gone through FAR worse than she did and they never once pulled out a hammer and attacked anyone or anything.

If this is all it took to spark off granny, I wonder what she would do if it got worse... pull out a gun? There are groups of people that study these people for a living because they know that behavior like this is usually an indication of something more to come.

If you can get "So you think it's alright for business to go and screw you..." from my post, then I would gather from yours that you believe that if you don't like what a company does to you as being "screwed" that it's ok to enact violence?

In your view, I get screwed all the time at McDonalds when they don't put everything I purchased in the bad! To ME, THAT is being screwed! I gave them money, they didn't give it all to me so that is being "screwed", ie: they stole from me. Should I go back and break up the place?

I hate to tell you, but your post is a bad sign for people on your side. A price hike is not a excuse for ANYONE to bring out a hammer. The world is full of rude people all over. Again, a reason to bring out a hammer? There are people sitting in prison for getting violent for acting out on someone else being "rude".. why did she get a break? Why would you even post such a ridiculous comment like that?

I get angry when people don't use punctuation in their posts, but I don't take a hammer to their keyboard or computer even though it angers me.

There is a right and wrong way to handle EVERYTHING. Violence, at this level, is FAR from the right way. She vindicated NO ONE and she didn't make a stand for ANYONE - except the stupid, inept, confused entitlist group, and those who need to retake life 101 and possibly an anger management course. There is nothing anyone will be able to say to convince me that she was a hero.

She went in to a customer service lobby and attacked a young person who had NO clue what her beef was. POSSIBLY someone that would have been the one to see that it was handled properly for her... possibly someone that cared about her issue.. possibly someone that was a sweet person and worked hard to care for all their customers. So please, tell me, how did granny smash-'em-up win here? How did she make you or anyone else feel better for everything else by attacking someone who quite possibly could have been the one that always took care of the customer.

She attacked an innocent person for the acts of others - and in this country what she did was called assault. Granny needs to go visit the steel palace for a few months to think about what she did, pay restitution tot he company, replace the equipment she broke, pay fines, and pay this innocent person for her mental anguish.
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"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..."