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rschimek62
Premium
join:2004-04-01
Elmont, NY

reply to grobinette

Re: Discover card - any good?

said by grobinette:

Discover took the cheap (and ineffective) approach that they would just issue everyone a new card with the same account number and only change the expiration date.
Really,that surprises me. A couple of years ago, I lost my discover card in Staple's parking lot. I got a call from someone from Discover saying that someone found my card and they will send me a new one. They disable my web access to my old discover account, and gave me a new card and account number.


Count Zero
MD2Be
Premium
join:2007-01-18
Warner Robins, GA

reply to grobinette
AMEX always offers to overnight you a replacement in my experience -- although sometimes they'll overnight you a temporary replacement (expires in 1 month) and then USPS you a permanent one.



Count Zero
MD2Be
Premium
join:2007-01-18
Warner Robins, GA

reply to ruscorp
When it comes to disputes AMEX is the most customer-centric in my experience... MC is not.



Count Zero
MD2Be
Premium
join:2007-01-18
Warner Robins, GA

reply to Hayward
I've had two Visa cards that both blocked out my account after I hadn't used them in a long time and went to purchase a routine tank of gas. It was kind of funny actually. They both let the gas transaction go through before they blocked me -- I only figured it out later. The first card issuer called me while I was out walking my dog and put me through an automated fraud detection system, the second declined an iTunes purchase and when I called them they told me I hadn't used the card in so long they had blocked it after the tank of gas.



jack b
Gone Fishing
Premium,MVM
join:2000-09-08
Cape Cod
kudos:1

reply to slyphoxj
If you're still reading this, another very minor point is you cannot download directly from the Discover website into Quicken, rather you must set up one-step-update to import the transactions.
It's no big deal, really.
--
~Help Find a Cure for Cancer~
~Proud Member of Team Discovery ~



Boomer86
never say roadkill
Premium
join:2002-10-18
Walden, NY

reply to slyphoxj
I consolidated about a year ago and got rid of my Discover card... I just didn't need it anymore, and there are still a couple places I shop that don't accept it.

Of all the Novus Discover accounts, the only one that ever appealed to me was the Wal-Mart Discover Card, underwritten by GE Money Bank. That was the ONLY Discover card I could find that didn't have the stupid "two cycle average daily balance" method to calculate finance charges. Also, they had a decent cash back program and the option to take a $20 cash advance with your Wal-Mart purchase with no added fees.

FWIW I have an American Express Blue Cash card, which I use everywhere it's accepted; I keep a classic Mastercard issued by my local Credit Union for those places that don't accept AmEx. Remember, if they take plastic for payment EVERY USA merchant accepts Mastercard.
--
Don't pay ME back, pay it forward.



ruscorp
I Never Stop Posting For You
Premium
join:2002-08-29
Earth

reply to Count Zero

said by Count Zero:

When it comes to disputes AMEX is the most customer-centric in my experience... MC is not.
I heard that from someone else too!


Count Zero
MD2Be
Premium
join:2007-01-18
Warner Robins, GA

they gave people (including myself) a refund on the iPhone after the price drop. How is that for customer service?



grobinette
Southeast of disorder
Premium,Mod
join:2001-01-27
Springfield, VA
kudos:1
Reviews:
·Verizon FiOS
Host:
Frontier Communica..
Home Improvement
Millenicom

reply to rschimek62

said by rschimek62:

said by grobinette:

Discover took the cheap (and ineffective) approach that they would just issue everyone a new card with the same account number and only change the expiration date.
Really,that surprises me. A couple of years ago, I lost my discover card in Staple's parking lot. I got a call from someone from Discover saying that someone found my card and they will send me a new one. They disable my web access to my old discover account, and gave me a new card and account number.
That may be the difference between an individual losing their card and having thousands of cards compromised because their card processor was hacked.
--
Team Discovery

slyphoxj

join:2002-06-23
Brook Park, OH
Reviews:
·Time Warner Cable
·WOW Internet and..

reply to slyphoxj
Well, I went for the Citi Dividend Platinum Select card. I've been using it for about a week now. So far I've gotten 1% cash back (Dividend Dollars) on all the purchases I've made. I made a purchase at a grocery store and bought gas with it, but still only got 1% on those (I should be getting 5% for the next 6 months, 2% thereafter).

I just called their customer service and the CSR said that there would be an investigation as to why I'm not getting the 5% and that I'd get a letter in the mail within 7-10 days.

I just wish they had American CS .



Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL
kudos:1

3 edits

reply to Count Zero

said by Count Zero:

When it comes to disputes AMEX is the most customer-centric in my experience... MC is not.
And for what the charge the customer AND Merchant they should be!!!!

Thats when I get a b it upset is with a merchant that takes AMEX but not Discover.

Just VISA/MC fime but you take AMEX they should take Discover, maybe Discover charges merchants more than V/MC but I doubt as much as AMEX.
--
»haywardm.com (Hayward's Key West)


Maccawolf
Premium
join:2001-02-20
Hillsdale, NJ
kudos:6

reply to slyphoxj
I don't know about everyone else's Discover, but not only does mine give me 5% at Gas stations, grocery stores and Drug stores , (those three comprise MOST of my money spending these days), but THey also give a couple bucks extra when redeeming for gift cards. IE, redeem $40 for CVS, and get $45. Don't really shop MOST of the places that give $50 for 25, but if you CAN take advantage of it, IT's GREAT!
--
the light at the end of the tunnel is just an oncoming train.


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