  swhx7 Premium join:2006-07-23 Elbonia
·RoadRunner Cable
edit: October 24th, @11:39AM
| reply to smcallah Re: um..
So either the tech people, PR people and executives don't coordinate to get their story straight; or one part of the company conceals things from another to deceive the public.
Consider this whole episode of packet-forging and contradictory and evasive explanations, together with Comcast's reputation for poor service - outages, missed appointments, bungled installations and so on. (Edit: not to mention the notorious secret caps.)
What it all points to is that there's something wrong with Comcast's corporate culture. It looks like a dysfunctional company. It's big and profitable because of local monopolies. If it had to compete it would either improve or be beat out by ISPs that treat customers better. |