haplo2112
join:2003-05-12
Charlton, MA
| It makes me wonder!
I was a very early cable internet customer of...
had to think about that for a minute...
Continental Cablevision, which became MediaOne, which was bought by AT&T, of which divison was bought by Comcast.
Yeah I think that was the right order of things. I got out just after the AT&T purchase but my comments apply right up through and including that...
Anyway, back when I first signed up I had to sign a contract with them for the cable internet which came back to bite THEM serveral times. In the contract it specified the service level, upload and download speeds, and a few other details.
The long and short of it was that several times I was not getting what was specified in the contract. I called them and they were legally by terms of the contract required to do what ever it took to make the connection do what was specified. The contract very specifically did not have the now famous and commonplace "up to" language. While I was gone by the time Comcast came along I was able to enforce the contract as a CableVision customer, a Mediaone customer, and an AT$&T customer..since it also didn't include the "we reserve the right to change the contact any damn old way wwe please, any dam old time we want language"...
It makes me wonder if I could still force Comcast to live up to the contract if I hadn't moved. |
