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Comcast Calls Throttling Reports 'Gossip' > um..

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moonpuppy

join:2000-08-21
Glen Burnie, MD

reply to Thaler

Re: um..

said by Thaler:

A CSR's job is to recieve the input from the customer, input it into their preform guide, and read off the resulting instructions from the screen.
I would guess a CSR's job is to keep someone from cancelling the service.

Maybe they need to hire the retention people from AOL.
to forum · permalink · 2007-10-24 13:51:05 ·
Forums > Comcast Calls Throttling Reports 'Gossip'

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