said by S_engineer :

Whats wrong with being pro-business?

said by checkthis :

Because "pro-business" often turns into "anti-consumer". So much of what business wants is not good for the consumer. Supporting that means you would be supporting hurting the consumer.

Sometimes the interests of the consumer and the business are the same, most of the time they are not.

Of course, in the case of this article... The consumer is an idiot. ISPs have never forwarded mail and if the so called "business person" in the story had a clue, they would have purchased email hosting with a domain.

said by checkthis :

ISPs have never forwarded mail and if the so called "business person" in the story had a clue, they would have purchased email hosting with a domain.

said by RARPSL :

I've had ISPs leave my email address active (sometimes for a small "hosting" fee) when I canceled my connectivity account. Since AoL is FREE (you only pay if you want to use them as your connectivity provider) as well as the Email being accessable via WebMail or IMAP (and POP) with SMTP Servers to send email, you can use ANY ISP for connectivity to your AoL Email without needing to use AoL as your connectivity provider (or even use the AoL software in Location=TCP mode). I do not know how her account got canceled.

I also agree that Business related Email should have been handled via a Private Domain ($10/year or less) with under $44/year Hosting (email hosting can be gotten for your private domain in the $10-15/year range I think).