CSR
@pdx.edu
| Re: um.. CSRs are told the exact same thing you are, if you believe it, how are you going to know you're lying?
Friday, October 19, 2007
ONLINE INFORMATION
Comcast High-Speed Internet Customer Access to BitTorrent
An in-depth AP story suggests Comcast is hindering its customers’ ability to use BitTorrent, a peer to peer file sharing application. Comcast does not block access to any applications, including BitTorrent.
We respect our customers’ privacy and we don’t monitor specific customer activities on the Internet or track individual online behavior, such as which websites they visit. Therefore, we do not know whether any individual user is visiting BitTorrent or any other site.
Customers may call in to inquire about limited or blocked access to such applications. Please use the attached updated talking points to address these questions.
> |
