Turbocpe
Premium
join:2001-12-22
IA
1 edit | reply to drr
Re: [Cable TV] Des Moines - Headend issues & Mediacom's Response
said by drr :
my cable franchise authority seems to be completely clueless that they have any authority with mediacom. In fact, I don't even think they know that they can put pressure on mediacom. Makes it silly.
Last time I called them, they said "call the FCC." (which, its not an fcc matter, its a franchise authority matter.) So then I call the FCC for kicks, "call your local franchise authority." Great. Bureaucracy at its finest, and mediacom fits right in.
These issues aren't getting better. This morning a chunk of channels continuously kept freezing up, then going totally off-air. One occurrence had all the following channels off-air for nearly 2 hours, in one occurrence.
DRR, can you state what franchise authority is listed on your bill? I thought Des Moines and West Des Moines were actually different.
This morning (10/25), the following channels repeatedly kept going out:
02
23
24
28
29
30
31
32
33
35
36
37
40
42
44
45
47
78
49
50
52
54
55
57
67
70
72
40
41
44
45
47
48
49
50
52
53
54
55
It started around 4:39AM, then again at 4:49AM, again after 5:00AM, again around 5:18AM. Then, around 5:29AM those channels went off-air and remained off-air until 7:06AM. That's nearly 2 hours that the above channels were totally off-line.
Just before they would go off-air, they start breaking up, freezing, then go totally off-air. It has been occurring to the following channels for a few minutes at a time.
That looks like a lot, and is, but interesting it's not the entire 2-78 channel lineup. All channels between 3 and 16 are OK, and the entire block in the 60s is OK, as well as a few channels in between the ones listed above (like channel 51 - TV Land is not affected).
During the time that the above channels were off-line, the following channels were working normally:
03
04
05
06
07
08
09
10
11
12
13
15
16
18
19
20
21
22
34
39
43
45
47
48
51
60
61
62
63
64
65
66
68
70
73
74
75
76
78 |
