http://www.dslreports.com/forum/r19325264 en Wed, 09 Dec 2009 15:57:14 EDT Wed, 09 Dec 2009 15:57:14 EDT http://www.dslreports.com/forum/remark,19325279 btharner : Didn't realize I was starting a new topic. The number I mentioned was posted by Getcableinstead in another forum]]> http://www.dslreports.com/forum/remark,19325279 Thu, 25 Oct 2007 21:01:42 EDT http://www.dslreports.com/forum/remark,19325264 btharner : Thanks for that number. We recently moved to a new home and was told our DSL service was ready on October 12. I hooked everything up and got no internet light at all on my modem. I called tech support and they had me do the standard things to no avail. I would call like 7-8 times over the next ten days, trying to tell them the problem had to be in the line somewhere, but they would not listen and insist on doing the same stupid things over and over. Finally, I searched the net (via dial-up) and found this forum with that number. I filed a complaint and a technician got back to me within two hours and the service was up and running shortly thereafter. Turns out there was a faulty circuit on their end. At least I got a free month for all my aggravation.]]> http://www.dslreports.com/forum/remark,19325264 Thu, 25 Oct 2007 21:00:08 EDT