 vintagewino
join:2003-07-22 Grimsby, ON
·TekSavvy Solutions..
·magicjack.com
·Look Communications
| Your Look Review
Jesse2200:
I know what you mean. First query is how far you are from the CO, not visually, but wire-wise. then refer to: »DSL FAQ »What is the fastest speed that DSL connections are capable of?
Also, take a look at: »www.telcodata.us/telcodata/telco
I can see my CO (2km across the field), but 3.5km by wire. If you can, query your modem, and it will tell you a lot of interesting data. If you bought your modem from Look, they very likely password protected it, and will NOT, I repeat, NOT, tell you the password, even though it's now YOUR modem.
After 10 months of fighting with Look, they finally raised my profile TODAY to approx. 2550/384 - like you, I'm paying for 5000/800.
Look is a difficult company to work with, and Bell isn't any better. And the amount of cross finger-pointing you'll get will make your head spin.
Might want to try another xDSL ISP, but please do some homework first to prove you are (or not) at the wire limits.
Good luck. |