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Forums » US Cable Support » W.O.W. » WOW throttling usenet speeds?
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anonamouse

@wideopenwest.com

reply to pargoff
Re: WOW throttling usenet speeds?

This has been going on for a couple of years at least. I'm surprised more users don't complain.

Go to »www.giganews.com/performance.html and do the speed test from both servers. You will most likely find that your speed is much higher using the European server but if you try to use that server it will not authenticate your username and password.

Farther down the page will be your reverse traceroute info and I'm betting that WOW has you on sprintlink. I'm also willing to bet that two days ago WOW had you on at&t and you had full download speed.

Try spoofing the MAC address in your router in order to draw a differnet IP address. You may have to do this several times but if you are lucky you will get an IP that will put you back on at&t.

Calling customer service doesn't help. They don't have a clue.

pargoff

join:2006-07-05
Canton, MI
can i spoof any MAC address i want in my router? i've never done that before.


anonamouse

@wideopenwest.com

said by pargoff See Profile :

can i spoof any MAC address i want in my router?
Sure, just remember that only hex is allowed.(0-F) The first three octets indicate the manufacturer.

00-60-97-xx-xx-xx would be a 3com part and 00-C0-F9-xx-xx-xx would be Motorola for example.

It might be necessary to reboot your modem along with your router after making the change. WOW allows three IP addresses per account and the MAC addresses associated with those IP's is stored in the modem.

Good luck.

pargoff

join:2006-07-05
Canton, MI
wow, thanks for you help. i'll try this tonight!


imrf
Premium
join:2002-06-06
Utica, MI
·WOW Internet and C..

reply to anonamouse
said by anonamouse :

This has been going on for a couple of years at least. I'm surprised more users don't complain.
I'm not sure what you're talking about, but WOW has never throttled Usenet. I get max download speeds from my Usenet provider all the time, and it doesn't matter what pipe I may be connected through.

pargoff

join:2006-07-05
Canton, MI
like i said, this just started happening this week. customer service is useless. they wouldnt even reset my IP for me.


Phoenix2088

join:2002-12-04
Strongsville, OH
clubs:
·WOW Internet and C..

reply to imrf
said by imrf See Profile :

said by anonamouse :

This has been going on for a couple of years at least. I'm surprised more users don't complain.
I'm not sure what you're talking about, but WOW has never throttled Usenet. I get max download speeds from my Usenet provider all the time, and it doesn't matter what pipe I may be connected through.
No problems here.
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