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burgerwars

join:2004-09-11
Northridge, CA

Business is Business

Since I don't have handset insurance with my AT&T cellphone, if it gets destroyed in a fire or flood, or I accidentally destroy it, I got to pay for a new one.

Whether AT&T wants to be forgiving, it's for them to decide, not the customer. I think during hurricane Katrina, the cable companies didn't bother to try and collect for the tens of thousands of drowned cable boxes. The damage was just too extensive, and they had enough problems of their own. For something like that, companies have business loss insurance.

The fires were bad, but contrary to what you may see on CNN or Fox News, it's not anywhere near as extensive of a disaster, like Katrina or the Northridge Earthquake. There's no comparison.

If your washer and dryer were destroyed in the same fire, and you still owed for it on a credit card, do you think your credit card company will say "no problem, we'll zero out your bill." This person needs to add his Dish Network receiver to his homeowners insurance claims.

moonpuppy

join:2000-08-21
Glen Burnie, MD

Looks like another one who did not see the video.

They are only asking for time to get the insurance check. They are not looking for forgiveness of the charge.

As for the ATT phone, that could be covered under homeowner's insurance. Same thing for the washer and dryer. You still pay the credit card but you get new washer and dryer with insurance check.

And while I agree it is not as bad as the earthquakes or a hurricane, it is still large enough that rebuilding will be time consuming and the area affected is widespread.


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