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Woof Woof
I Miss Brother Iz

join:2004-09-01
Keller, TX

So just pay the monthly fee until your ready to re-connect??

So you pay your standard monthly bill for a couple months until the insurance pays off, then you use that to pay the equipment charge to get a replacement unit in whatever house you end up needing it. Why would AT&T care if it is destroyed unless you were demanding an immediate replacement? As long as you're paying your monthly bill, why would they care if the equipment is on, off, or burnt to a crisp?

I dunno... seams like a story to garner knee-jerk reactions...

Mad Mac

join:2003-03-10
Moorpark, CA
Reviews:
·AT&T U-Verse
·RoadRunner Cable

1 edit

Yes, they should pay the cost of the receiver, whether they are insured or not. Those are the terms and conditions of their contract.

No, they should not be asked to pay it immediately. AT&T (or whoever this actually comes back to) needs to exercise some discretion (even if only for PR reasons) given the circumstances, which I'm sure will happen once it gets high enough up to someone with that authority.

No, they should not have to pay for service they are unable to receive through circumstances outwith their control.


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