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Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs: 
| reply to Boogeyman
Re: Comcasts position on this sounds pretty clear to me
Again, I think if you carefully read their statement..you'll see they've said ever way they can..that they are NOT impacting people like you and I.
They ARE managing their network however from abusers for OUR benefit.
Frankly, it would be just plain dumb for them to come out and say exactly what it is they are doing as it relates to THOSE people. Because all THOSE people will do is then use THAT information to work around the issue.
And so, they say it this way.
I really think you have to ask yourself..would someone at THAT level of the company be directing their entire call center staff to tell everyone something that simply isn't true?
That would be just plain dumb.
I think what this all boils down to is you..I..and every person who reasonably uses this service..and who even uses it quite heavily..has nothing to worry about.
And..people who start hitting these outrageous levels that impact us all..have plenty to worry about.
Isn't this what we want..as customers of theirs..looking for a good internet experience?
I sure do. I want them policing the service to make sure we are not impacted by abusers and those who apparently feel that everything in this world should be free.
Remember too..that many of these people have a choice.
They can also upgrade to business level connections.
Or..split their usage among providers.
Comcasts "caps"..are not restrictive for the majority of people. 300 gigs and more is a TON of data.
And, these speeds would cost us thousands per month if we had to buy these pipes ourselves.
It seriously is time for those of us who are not impacted by this..but yet who are paying the price everyday..to stand up to this very small minority and say..it's time they shaped up their acts.
And, it's time for us to support Comcast and their efforts to keep this a great service for the vast majority of us.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
james
join:2001-02-26
antarctica
| Look, if they can't afford to supply the high speeds of their competitors without overloading their network then perhaps they need to either UPGRADE THEIR NETWORK or STOP OFFERING WHAT THEY CAN'T PROVIDE. If they want to cap connections then they should advertise their cap, it's like a hard drive manufacturer who advertises 10000 rpm drives for sale but doesnt tell you how many Gigs it is because they KNOW that it's way lower than their competitors and no one would buy it. | |
Boogeyman
Drive it like you stole it
Premium
join:2002-12-17
Huntsville, AL
| reply to Rick
I agree that they should be doing something, but I disagree that they are smart enough to tell the truth.
Look at how they liad about the caps at first, then they changed thier story when users started posting the letters stating they were getting capped. Should they have been capped/cut off for excessive use? Yessir. But the company SHOULD have said, yup, we cut off service to the network abusers.
And should they have to say what the limits are? Well, if its a frequently changing number depending on node saturation, then, its reasonable to not expect that number, as long as its a reasonable amount. And yes, I think capping someone at 300gb is reasonable. The MOST I have ever used, was 500gb a month according to D/U meter, and 70% of that was traffic on my home network (I keep most of my media on an older pc because it has more room for HDD's). Now if they want to make a cap of say, 50gb, or 100gb, then they should let us know because a lot of regular users might excede that while normal usage.
I just dont think that the company cares about the customer, its all about company image. If no one notices what they do wrong, they will continue doing it. But when people start noticing it and calling them on it, they do damage control instead of just being up front about it. Its like they are all for screwing the customer untill it affects thier public image. And to me, THATS what is pissing everyone off. | |
TreeTopFlyer
@sbcglobal.net
| reply to Rick
said by Rick  :And so, they say it this way. So . . . IF they ARE doing traffic shaping and saying they aren't, then you have no problem being lied to?  | |
whatcanisay
@sbcglobal.net
| reply to Rick
said by Rick :And, these speeds would cost us thousands per month if we had to buy these pipes ourselves. Yes, Rick, you are 100% correct on this. But please do realize that, at least in the context of this post, you are only correct in a world where Comcast is the only choice. Of course there are other situations...
However... if you live in an area in the US where you can get ILEC DSL (and Covad still before they get bought out - if they do) you have that kind of connectivity without thousand-dollar pipes; if you live in Japan, South Korea, if you can get Verizon's FTTH... there's no need for thousand-dollar pipes.
Point being, if an ISP sells 6/384 or 20/20 or 50/50 or 100/100 or whatever, that's what's being sold. If a person wants to use it, they use it. That's why they buy it. You either understand that or you don't. If you choose to not use the full capacity of that connection, you're simply not using the full capacity of your connection. You're not subsidizing anyone. An individual should be more than welcome to use the full capacity of the service they have purchased. Yet, however, statistically speaking, 95% of the subscribers choose not to, and that is perfectly fine. The price gets adjusted down, and the bandwidth gets oversold. You're not subsidizing anyone. The primary obligation of the ISP is to deliver that which they advertise. That's not 20/20 .20% of the time. It's 20/20. If the ISP sees that 95% of the subscribers don't use the full capacity, they can go ahead and "overbook", or whatever. If that ratio changes, it's entirely logical that they have an obligation to upgrade to support the new ratio.
There are plenty of situations where you don't need to purchase a thousand-dollar internet connection in order to simply be able to not worry about bandwidth, where you can download and upload terabytes of information and not get cut off -- at residential prices, no less. You buy it, you get to use it. Then again, in those places where this is not the case, you would need to purchase a thousand-dollar internet connection. Many places in Europe, and Eastern Europe, for instance, bill by the byte or megabyte or whatever... so you're only limited by how much money you have (which is the same thing as a thousand-dollar pipe w/o the SLA).
If Comcast is your only choice, then you're stuck with purchasing a thousand-dollar internet connection -- yes, that is 100% true. | |
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