Boogeyman
Drive it like you stole it
Premium
join:2002-12-17
Huntsville, AL
| reply to Rick
Re: Comcasts position on this sounds pretty clear to me
I agree that they should be doing something, but I disagree that they are smart enough to tell the truth.
Look at how they liad about the caps at first, then they changed thier story when users started posting the letters stating they were getting capped. Should they have been capped/cut off for excessive use? Yessir. But the company SHOULD have said, yup, we cut off service to the network abusers.
And should they have to say what the limits are? Well, if its a frequently changing number depending on node saturation, then, its reasonable to not expect that number, as long as its a reasonable amount. And yes, I think capping someone at 300gb is reasonable. The MOST I have ever used, was 500gb a month according to D/U meter, and 70% of that was traffic on my home network (I keep most of my media on an older pc because it has more room for HDD's). Now if they want to make a cap of say, 50gb, or 100gb, then they should let us know because a lot of regular users might excede that while normal usage.
I just dont think that the company cares about the customer, its all about company image. If no one notices what they do wrong, they will continue doing it. But when people start noticing it and calling them on it, they do damage control instead of just being up front about it. Its like they are all for screwing the customer untill it affects thier public image. And to me, THATS what is pissing everyone off. |
