franklin CDU550 connection help in Alltel Axcess http://www.dslreports.com/forum/r19334393 en Sat, 22 Nov 2008 12:36:43 EDT Sat, 22 Nov 2008 12:36:43 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19826770 MarthaG : HDMan that's ok. I want to say that today it appears they have gotten the problem fixed. I now am connecting with DO again. I hope it keeps working because 1 x is really slow.]]> http://www.dslreports.com/forum/remark,19826770 Fri, 18 Jan 2008 11:10:32 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19826598 hdman : Oh crud, thats right. The CDU550 doesn't have an external antenna port. Sorry about that!

HDMan]]> http://www.dslreports.com/forum/remark,19826598 Fri, 18 Jan 2008 10:47:43 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19822400 MarthaG : HDMan I didn't think I could add anything because I use the Franklin CDU550. They said that it was a tower problem basically after a couple of days. It dropped DO when we had terrible high winds over a week ago and it never came back to DO. It was working fine until that high wind storm we had.]]> http://www.dslreports.com/forum/remark,19822400 Thu, 17 Jan 2008 18:40:13 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19821585 hdman : Martha, if you were to get closer to the tower, would you again get an EVDO signal? If that is the case, I would highly suggest an amplifier. I just added Cyfrie amp to my setup and my signal went from occasional drops to NO DROPS and a rock solid "excellent" connection.

Just a thought!

HDMan]]> http://www.dslreports.com/forum/remark,19821585 Thu, 17 Jan 2008 16:32:42 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19819482 MarthaG : I wanted to update my comment about Alltel Axcess. I lost my DO way over a week ago and only connect at 1x now. They don't know how long it will take to fix it. If they ever get it fixed I will update again. I am very disappointed.]]> http://www.dslreports.com/forum/remark,19819482 Thu, 17 Jan 2008 11:29:51 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19736214 blonderella : I'm on XP SP2...I appreciate any suggestions...thanks!]]> http://www.dslreports.com/forum/remark,19736214 Fri, 04 Jan 2008 08:12:44 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19735822 F34R : martha and blonde,

what OS are you using.. if you are on windows XP, there is a tweak that may help render higher speeds for you.]]> http://www.dslreports.com/forum/remark,19735822 Fri, 04 Jan 2008 03:59:03 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19688649 blonderella : I see...we have Cingular for our cell phone service, so that would be one thing I couldn't try...we can move the card around though to see if that makes a difference...we each have separate computer rooms, but next to each other...my room does not have a window facing south, where the tower is, but my husband does, so maybe we'll try that and set it as close to the window as possible to see if there's any difference in the speeds or signal...if speeds stay about the same, perhaps I can call them and see if the customer service rep can suggest any tweaks...none the less, I'm happy with the service, much more so than with Hughes...I can't even begin to express how thrilled I am that we actually have another option to sattelite and dial up.
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DW7000, G3C-PRIMARY 95West, Transponder 1360, Gateway 66.82.12.54, XP SP2, hub-3 computers, Firefox, sometimes IE6....]]> http://www.dslreports.com/forum/remark,19688649 Wed, 26 Dec 2007 17:08:41 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19688597 MarthaG : What I did wasn't technical but when I got mine I moved the tower around to see if the signal got stronger. I used the cell phone to help me locate a good signal too. I raised my tower up on about a 10 inch wooden stool and that helped. I think if I moved my computer to the other side of my house I would do even better but I don't want to move my computer. It would then be in the kitchen. ]]> http://www.dslreports.com/forum/remark,19688597 Wed, 26 Dec 2007 16:57:12 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19686415 blonderella : maybe someone more knowledgeable than I will come along who has some advice re: tweaking my settings a bit.

I used to be fairly happy with Direcway, not totally satisfied, but overall not horribly disgruntled. Then like you say, Hughes went downhill in a hurry. I used to listen to my XM radio online while I was surfing, but had to give that up as a bad habit due to the new (surprise) FAP rules. Also, I don't watch tv very much, so I would watch newsclips on CNN to keep up with the news, and also had to give that up. Like you, I didn't abuse my service, but for heavens sake, for $70/month I'd at least like to listen to a little music and watch the news!

Living out in the boonies like we do, I'm very grateful to Alltel for providing this alternative to dialup and sattelite, where DSL and cable will likely never be available. This is the best Christmas gift I could have received!
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DW7000, G3C-PRIMARY 95West, Transponder 1360, Gateway 66.82.12.54, XP SP2, hub-3 computers, Firefox, sometimes IE6....]]> http://www.dslreports.com/forum/remark,19686415 Wed, 26 Dec 2007 09:11:04 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19685329 MarthaG : I really am happy with the Franklin CDU550. I have been getting about 500 down and 100 upload speeds. I had HughesNet for years but the last year it went down hill and I finally went on dial up until I found out I could get Alltel Axcess. I don't know how to make it go faster but I find it is as fast as my computer was while using HughesNet when it was a good service. It's great that rain doesn't cause trouble like it did on satellite. If we have high winds I will disconnect now and then but I am talking really high winds for around where I live. I have no regrets. I downloaded a concert and worried that I would get a letter or something saying I used too much but I didn't. I won't abuse downloading but I do like to watch Youtube like most people do. ]]> http://www.dslreports.com/forum/remark,19685329 Tue, 25 Dec 2007 22:53:02 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19679828 blonderella : I see this post is from a month ago, but I'll post my question anyway and see where it goes...I also have a CDU 550...am actually at the end of the trial period tomorrow I believe...it's a keeper though...buh-bye Hughes! *happy dancing* :D

anyway, I average about 50-60 KB/sec download pretty consistently with Alltel...from what I'm hearing from others, that seems very slow in comparison...I have a direct line of site to the tower, which is about 1 mile away as the crow flies, but we do live in a mobile home with metal siding...I'm wondering if this could be the reason my speeds seem quite a bit slower than others, or maybe there are some tweaks I need to perform? I don't even know where to start on that, I'm pretty ignorant about this...I'm sure if I tried to do something on my own, I'd royally mess up my settings...

also, this last couple of days it will work great for a long period, then all of a sudden disconnect, and sometimes I have to "reconnect" anywhere from 1 time to a dozen times until it connects and stays connected...I don't mind having to reconnect every once in a while, but if there's some kind of issue I'd like to resolve it...

I have EVDO 1x Digital Data...I checked my RSSI as stated above, and it shows -87 dBm, whatever that means...

any pointers or advice about trying to get my speeds up just a little? I usually got around 120 down on Hughes, but I would sacrifice the speed for the more stable service with Alltel if absolutely necessary...even though Hughes might have been faster on downloads (uploads were like 1K, IF it worked), you get a cloud in the sky and the service goes kerplunk...we had rain one day here, and Hughes did it's usual degraded or non functioning service, but Alltel surfed on without a hitch...

thanks for any tips!!
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DW7000, G3C-PRIMARY 95West, Transponder 1360, Gateway 66.82.12.54, XP SP2, hub-3 computers, Firefox, sometimes IE6....]]> http://www.dslreports.com/forum/remark,19679828 Mon, 24 Dec 2007 14:39:58 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19478759 F34R : you're very welcome. I wish I could get more than I do now... but I am pleased with what I do have. With the internet, the more speed, less latency, you can get, the better. I have had a ball playing what games work well with my connection on Xbox Live!. With Rev A., I only look for the game library that works well to increase. I know it will be some time before Rev A is available in my area. I'll probably have already moved from this area. There is always a chance that my wife doesn't relocate for a job, and we will stay here. In that case, I'll definitely keep this service and await future improvements.]]> http://www.dslreports.com/forum/remark,19478759 Tue, 20 Nov 2007 12:51:44 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19477796 MarthaG : Thank You. Now I understand. I am pleased with how easy it is to get around the Internet and if Rev A becomes available it will only get better and that is something to look forward to. ]]> http://www.dslreports.com/forum/remark,19477796 Tue, 20 Nov 2007 10:07:42 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19475478 F34R : Here ya go:

»en.wikipedia.org/wiki/Evolution-···ptimized]]> http://www.dslreports.com/forum/remark,19475478 Mon, 19 Nov 2007 21:28:43 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19474596 MarthaG : I have another question. What is the difference between Rev A and Rev O? As I read the different forums here I'm not sure why A seems preferred over O. My transmit bytes have gone up I think to 2.1MB. It seems quicker today for some reason. I am sure other people don't know what it means either since Alltel Axcess is new at least in our area. Thanks for any help.]]> http://www.dslreports.com/forum/remark,19474596 Mon, 19 Nov 2007 18:50:17 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19471162 MarthaG : I understand what you mean. When I finally turned off HughesNet it was after the satellite went down and they had to move me to another satellite but in moving me they said I needed a re-point of the satellite and it would be a $125 charge and 8 days until a person could get out to do it. I went back on dial up until I found Alltel and it was a horrible experience. I still have a back up dial up for an emergency but hopefully I will feel comfortable and be able to turn the dial up account off in a few months. I won't abuse Alltel but I do want to watch videos from time to time. ]]> http://www.dslreports.com/forum/remark,19471162 Mon, 19 Nov 2007 09:22:00 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19470597 F34R : I know exactly what you mean. I've been stuck on dial-up for the past 10 years because I live 6 miles away from the nearest DSL serviced town.

I can actually ENJOY the internet now thanks to Alltel.]]> http://www.dslreports.com/forum/remark,19470597 Mon, 19 Nov 2007 05:05:02 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19469285 MarthaG : Thanks F34R and hdman. It seems to be fine if I understand what both of you mean. I am pleased with this set up with Alltel and the Franklin CDU 550. I was used to checking so much stuff on HughesNet that this is simple and I don't think I'm used to it yet but I really like it. After months of doing virtually nothing because of Fap on HughesNet I am enjoying the Internet again. I was happy with the satellite for many years until Fap. I felt like I was back in school and I'm way too old to feel that way anymore. Do this don't do that but pay a lot of money every month. Alltel is $10 a month cheaper then the satellite and works just fine.]]> http://www.dslreports.com/forum/remark,19469285 Sun, 18 Nov 2007 21:36:49 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19468719 F34R : Here is a stat window for my latest session. I haven't done much of any uploading. If I had the upload speed would have been between 150 and 180.

Quick Link Mobile Stats
]]> http://www.dslreports.com/forum/remark,19468719 Sun, 18 Nov 2007 19:49:26 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19468603 hdman : A router will do nothing to gain speed. It is for taking the data card and serving up its services to multiple PC's on a network. If there are no antenna ports, there is little you can do. Alltel will tell you that their EVDO service runs about 400 down and 115 up....I can get about 512 down and 110 up most of the time...

HDMan]]> http://www.dslreports.com/forum/remark,19468603 Sun, 18 Nov 2007 19:28:48 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19465780 F34R : i'm almost positive that the cdu-550 doesn't support an external antenna. What type of signal are you getting ?

In your QLM panel, click on HELP > About... and post your RSSI number. If it's too high that can be limiting your speeds. Also, are you on Vista or XP ? ]]> http://www.dslreports.com/forum/remark,19465780 Sun, 18 Nov 2007 09:33:16 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19456604 MarthaG : Hdman, I have a couple questions and maybe you can answer them. What is a router? I have the Franklin CDU550 and am happy with the speed compared to HughesNet but is there a way to get more speed? I average about 400 down and 80 up. Is there an antenna that can increase speed? I really don't know. Thanks.]]> http://www.dslreports.com/forum/remark,19456604 Fri, 16 Nov 2007 14:35:24 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19419072 anon : Thought I would chime in... I signed up for the Alltel National Unlimited Data Bundle ($60.00/month) in early October. I had them ship the CDU550 card to our timeshare in California. I received it and installed it on an XP and a Vista laptop. It worked pretty good! I did have to call Alltel support a couple of times to get the settings adjusted. My wife and I drove from California to Missouri via Arizona, New Mexico, Texas and Arkansas using the card the entire trip. There were quite a few places where we were were disconnected while driving. Most of the time we could just reconnect. As you can imagine there were some sections in Arizona, New Mexico and Texas where there was no signal.
Overall we are quite pleased with the service and can recommend it.
If I can figure out how to use the CDU550 with my linksys wifi router I'll drop my Charter service.]]> http://www.dslreports.com/forum/remark,19419072 Sat, 10 Nov 2007 14:59:22 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19404918 anon : Thanks for the information. I will try the 5750 card and Linksys system]]> http://www.dslreports.com/forum/remark,19404918 Thu, 08 Nov 2007 08:35:23 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19398758 hdman : OK, I have found no data to show that Kyocera's firmware releases, since the 550 was released, support the CDU-550. So I think you may be in trouble. I also did not find that the LinkSys router supports the 550 either.

One glimmer of hope is that Kyocera has announced the KR2 router, but it is not available yet. You best option would be to get a 5750 card and the Linksys 3G router.

HDMan]]> http://www.dslreports.com/forum/remark,19398758 Wed, 07 Nov 2007 09:55:58 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19398625 hdman : Oh boy, this is a tough one. I am NOT a fan of the KR1 router for many reasons when it comes to Alltel. For one, the only truly supported card that Alltel sells that is known to work with the KR1 is the KPC650. The 680 SHOULD work, but it requires THEIR adapter which is not available. Some have had luck with that combo, I did not. When the 550 was released, the KR1 firmware did NOT support the 550. I don not know if the latest firmware does, and I will do some digging.

Can you tell me which version of firmware you have on your KR1? Also, if you were able to return the card or the router, which would it be, or would you be able to return BOTH of them?

HDMan]]> http://www.dslreports.com/forum/remark,19398625 Wed, 07 Nov 2007 09:30:47 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19395173 anon : I have purchased a Kyocera KR1 and have not been able to connect through the CDU550 any suggestions?]]> http://www.dslreports.com/forum/remark,19395173 Tue, 06 Nov 2007 17:39:27 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19391433 aRebel :
said by DanDavis See Profile :

if you know of someone being disconnected every 12 hours then they need to call in and have the issue looked into, we do not forcefully disconnect anyone(unless something is broke)
I did call-in on 3 occasions and yes Alltel does disconnect
(according to Alltel Data Tech Support)
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Alltel Data PC5750|PP-G16 1230 99 W|HN7000S Suspended| Vista|]]> http://www.dslreports.com/forum/remark,19391433 Tue, 06 Nov 2007 05:58:33 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19389198 DanDavis : if you know of someone being disconnected every 12 hours then they need to call in and have the issue looked into, we do not forcefully disconnect anyone(unless something is broke)]]> http://www.dslreports.com/forum/remark,19389198 Mon, 05 Nov 2007 19:37:48 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19388402 MarthaG : Thank you all for the comments. I am so gun shy after this last year on HughesNet since FAP that I guess I worry too much. I had a problem recently and I thought I knew it was too good to be true. Something went down in a big area in Ohio and I couldn't figure out what was wrong. I called tec support and they are only in during working hours so I was off line for a long time. When I got in touch with tec during business hours they told me about the problem and they were working on it and then it came back on. I really like the people I talked to at Alltel. I must be online for my volunteer work so I added an isp connection in case it happens again. Now I won't worry so much. I really like Alltel Access and am so glad I was able to get it. Thanks again.]]> http://www.dslreports.com/forum/remark,19388402 Mon, 05 Nov 2007 17:36:03 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19386033 hdman : I'm sure that if there are not drivers now, there will be for that card and Vista....]]> http://www.dslreports.com/forum/remark,19386033 Mon, 05 Nov 2007 11:11:56 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19386027 hdman : I am very much aware that Alltel has unlimited data usage...now. As my post stated, I am waiting for a few bad apples to DL GB's of data, abuse the system, and for Alltel to put in some sort of limits.

As far as shutting down data, that is an incorrect statement. There are KNOWN areas where people who are connected for 12 hours are "kicked off" Alltel's network. This does not happen in my area, but there are tons of known areas discussed at evdoforums.com, which I no longer frequent...

HDMan]]> http://www.dslreports.com/forum/remark,19386027 Mon, 05 Nov 2007 11:11:27 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19382794 DanDavis : also, we do not shut down any data at any time unless there's maintenance going on]]> http://www.dslreports.com/forum/remark,19382794 Sun, 04 Nov 2007 18:36:16 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19382789 DanDavis : HDman, there are NO data limits on alltel's network, and yes the CDU-550 does work with the 32 bit version of windows vista]]> http://www.dslreports.com/forum/remark,19382789 Sun, 04 Nov 2007 18:35:37 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19347338 anon :
said by MarthaG See Profile :

HDman I have one more question. If I want to get a new Vista computer in the future will the Franklin card work with Vista? Thanks for any advice.
Yes, the Franklin CDU550 will work just fine with Vista. I've had it for about a month now, with EVDO for the past week.

My speeds are averaging about 500-700 kb/s down and 120-150 kb/s upload.

In your QuickLink Mobile window, go to HELP, and ABOUT Quicklink Mobile. Check your RSSI. The lower that number is, the better. Don't trust the signal bars, and percentage it gives you. ]]> http://www.dslreports.com/forum/remark,19347338 Mon, 29 Oct 2007 21:23:21 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19343704 MarthaG : HDman I have one more question. If I want to get a new Vista computer in the future will the Franklin card work with Vista? Thanks for any advice.]]> http://www.dslreports.com/forum/remark,19343704 Mon, 29 Oct 2007 10:47:08 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19342116 MarthaG : I liked Direcway and had only small problems but after it became HughesNet it started going down hill for me. I was only fapped one time and it was caused by a virus that I found after the fact and removed it. I minded the worry about getting slowed down to a crawl that I barely did anything but look at my usage page. I hope they don't do that on Alltel in the future because the Internet is only going to get bigger. I hope that they understand that as demand grows the need to expand will matter. I like being on Alltel so far. I am not a heavy bandwidth user. I just want to see a video or two and download a song now and then. Thank you for your response.]]> http://www.dslreports.com/forum/remark,19342116 Mon, 29 Oct 2007 00:01:05 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19341326 hdman : OK, you have it plugged directly into your PC which is pretty normal. EVDO is simply one of those things that you either have access to, or not. You happy to one of the lucky ones who can get it. I was on WildBlue for 2 years, and I have been on Alltel's EVDO for a month now.

As far as the "unlimited" goes, I would not hold my breath on that one. My guess is that a few people will DL a few GB's per day and then we will see a policy. Also, on busy towers, Alltel is shutting down the data stream every 12 hours, so the data card hangs if it has been connected that long. No big deal.

I do like Alltel's service compared to satellite!

HDMan]]> http://www.dslreports.com/forum/remark,19341326 Sun, 28 Oct 2007 21:33:41 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19340370 MarthaG : Thank you hdman for the response. Here is a link to what I am using. I was on Hughesnet since 2001 and couldn't take it anymore and went back on dial up until I found that Alltel offered the Franklin Wireless CDU550 and I could plug it into a USB port and I have one on the front of my computer and it brings in a stronger signal in the front then in the back. It's been a couple more days and it hasn't done one thing wrong. I am not used to no trouble. I am using a 4 year old Windows XP that I thought was going to crash because of all the noise it made while on HughesNet but now it is running very quiet. The speed tests aren't big like I got on HughesNet but it is faster and I don't understand why but performance is what tells me how good something is not speed tests. I am now getting 3 and 4 bars and connecting at 70 to 78 was the highest but often 74. I can hold a connection for hours without disconnecting. This is very new in south east Ohio where I live and it really is wonderful so far. No Fap policy either. I asked everyone I talked to at Alltel about limited bandwidth and they said they have no such policy.

»wsf1.shopalltel.com/product/prod···=CDU-550]]> http://www.dslreports.com/forum/remark,19340370 Sun, 28 Oct 2007 18:42:26 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19339854 hdman : By the way, be sure to join BBR if you plan to stick around, and by all means, please post a review!!

HDMan]]> http://www.dslreports.com/forum/remark,19339854 Sun, 28 Oct 2007 17:10:46 EDT Re: franklin CDU550 connection help http://www.dslreports.com/forum/remark,19339837 hdman : Martha, the CDU550 is a "data card" but you could call it a modem. I am curious what it is sticking out of, however. I am thinking you must have bought a router, and if so, which make/model is it? Is it a Kyocera KR1, or a LinkSys, which are the 2 most popular units.

Welcome to EVDO!!!

HDMan]]> http://www.dslreports.com/forum/remark,19339837 Sun, 28 Oct 2007 17:08:38 EDT franklin CDU550 connection help http://www.dslreports.com/forum/remark,19334393 anon : I hope this is the correct forum but after many years with HughesNet I turned it off and now am using Alltel to connect my desktop to the Net. This is my 3rd day and I am very pleased with it so far. I have 14 days to return it but so far it looks like a keeper. I am connecting with a Franklin CDU550. No external antenna either just the little one that sticks out of the modem if that is what it's called. I have most times 3 to 4 bars and average between 61 and 70 percent signal strength. I have stayed connected for as long as 4 hours without needing to reconnect. I'd really like to hear how others that are using this device are doing. Thanks in advance.

(merged out of intro post, fixed title)]]> http://www.dslreports.com/forum/remark,19334393 Sat, 27 Oct 2007 13:47:49 EDT