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nickey

@pacbell.net

AT&T ungraded to Norton Anti-Virus

I downloaded the Norton Anti-Virus . Nothing but trouble with computer since. Running so slow, error messages, freezing, program not responding, icon on taskbar by the time (it's a small box, white & blue, has a AV in it, yellow circle & red question mark in it) it flashes constantly. AT&T told me it was the old anti-spyware from before, but couldn't tell me how to remove it. It almost sounds like the computer is constantly trying to download something and can't. I've contacted AT&T at least 10 times
and problem's still not solved.


Grail Knight
Who Dares Wins
Premium
join:2003-05-31
Valhalla
kudos:5
Reviews:
·Time Warner Cable

1 edit

reply to Anon

Re: AT&T ungraded to Norton Anti-Virus

It seems the general thought is Norton 2008 is not bad at all.

»Norton 2008 Review

--
quote:
Talk sense to a fool and she calls you foolish. - Unknown


Grail Knight
Who Dares Wins
Premium
join:2003-05-31
Valhalla
kudos:5
Reviews:
·Time Warner Cable

1 edit

reply to nickey

Re: AT&T ungraded to Norton Anti-Virus

Have you just tried uninstalling Norton and then done a good registry cleaning to remove any old leftover security software?

Edit* Well the Norton Removal Tool will cut the job in half you will still need to do some cleaning up. As you made not mention of what version/year of Norton you installed cleaning up could be quick or a long process and if you are unsure about cleaning up old registry entries ask someone that is to help you out.

What was the name of the previous anti-spyware that you had been using?

What is your OS?
--
quote:
Talk sense to a fool and she calls you foolish. - Unknown


Woody79_00
I run Linux am I still a PC?
Premium
join:2004-07-08
united state

reply to nickey
When i seen this post, i decided to try this thing out.

Since i also have AT&T..i of course 1st made a image of my drive using Acronis i then Uninstalled Trend micro and ran Trend's PCTool to ensure every remnant of it was gone

Installed AT&T's Norton Anti-virus and Firewall

Upon reboot, Norton completely slowed by boot-time drastically my boot time was literally 3 times longer than it would take for Trend Micro or any other AV software would take to boot. Heck even McAfee boots faster than Norton

This is the 2008 version mind you

It literally slowed my computer "Big time" and this computer is no slouch, on Vista i have a Windows Experince Index of 4.4 with the 4.4 score being my lowest for Aero Graphics, Gaming Graphics is 4.8 Hard drive Speed 5.0, Memory speed 5.0. Processor 4.9

This is on a machine with 4 Gigs of Ram, dual core Intel CPU, 250 gig Sata Hard drive...this PC is less than a year old and Norton slowed it down to the point it felt like i was running a Pentuim 3...Norton is still a worthless piece of Bloatware

Any AV is better than them, so i restored my image and i am back to normal

I personally would recommend Trend Micro, get more bang for your buck, has very good detection rate, uses minimal system resources it literally feels like your not even running an AV at all, Trend Micro is that lightweight with pretty much Zero bloat...

also Avast, nod32, and avira are all good non-bloated products as well, but stay away from Norton

With norton the cure is worse than the disease i would use Mcafee before i would even touch Norton and that says something right there


Just Bob
Premium
join:2000-08-13
Spring Hill, FL

reply to nickey

said by nickey :

AT&T told me it was the old anti-spyware from before, but couldn't tell me how to remove it. It almost sounds like the computer is constantly trying to download something and can't. I've contacted AT&T at least 10 times
and problem's still not solved.
I think the ball is in your court. Tell us what the other AV is and perhaps someone can help you remove it.

Should it be necessary to remove Norton, here's the link:
»service1.symantec.com/SUPPORT/ts···lvl=&seg


notslohere

@poundhost.com

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reply to Woody79_00
odd, i am running norton 2008 on a P3 machine with 512mb ram and no slow down at boot or otherwise. wonder what else could be making woody79_00 new machine so slow?



PetePuma
How many lumps do you want
Premium,MVM
join:2002-06-13
Arlington, VA

said by notslohere :

odd, i am running norton 2008 on a P3 machine with 512mb ram and no slow down at boot or otherwise. wonder what else could be making woody79_00 new machine so slow?
Ditto. I'm running it on a few machines (Celeron 1500 laptop, Core duo laptop) and have noticed no particular latency added.


planet

join:2001-11-05
Oz
kudos:1

reply to notslohere
Spoke with someone today myself that is reporting slowdowns since loading Norton. From my conversation with them, they apparently were running Zone Alarms Security Suite previously. Not sure if this was free but apparently, now, things have been moved onto Norton for free. I suggested that a good cleaning might be in order to determine if some conflicts are occurring with possible left overs.


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