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·JCOM Cable
| reply to Rick
Re: Apparently the user is bringing the problems on themselves.. said by Rick:"During this, I am continuing to run torrents which are not visible due" Running servers is against the TOS of Comcast. Why people continually do what is clearly banned and then complain about whatever might result from it is way beyond my comprehension. Undoubtedly..the user is also someone downloading/uploading 400 gigs a month and ruining the service for the rest of those in their neighborhood as well. All the while, i'm sure they're complaining about it all..and the fact they are even having to pay 42.95 a month for the service. You're missing the point here...
This person is letting you know that he's getting traffic to Google, not the torrent traffic, interrupted, possibly by the Sandvine gear Comcast "is not" using.
All in all, I still feel that this all boils down to the fact that Comcast is being extremely shady when it comes to their bandwidth limitations/caps, or lack thereof, as Comcast would like you to believe. Tell people what their limit is, and if they don't like it, they'll find other means of internet access.
...and yes, I am a Comcast user. | |  ptrowskiGot Helix?Premium join:2005-03-14 Putnam, CT kudos:4 Reviews:
·VOIPo
| reply to fiberguy said by fiberguy:"You are not even addressing the point of the article here. Everytime something is mentioned about Comcast you jump on the "servers are not allowed, they must be DL'ing pirated material, they MUST be high volume users" etc. It's just getting old." Same thing can be said about just every thread/topic on this site. Mention anything cable or sometimes even broadband, and everyone jumps in the site with both feet screaming "Comcast killed my cat!" You can have a thread that says "Network Solutions to mess with DNS" and then everyone will jump in and tell us 1000 stories about how comcast sucks. So see? it works both ways. Yes, you will see those. But when any negative publicity comes up about Comcast (and there has been alot lately) you have a certain crusader that turns it into a "TOS violation" thread.
It gets tiring to see the same someone saying the same stuff in any thread about Comcast. I could say "Comcast missed my install appointment" and that person would come in and label me as a BT users flooding the node..
Just plain silly. | |  Reviews:
·AT&T Southeast
| reply to Rick said by Rick:"During this, I am continuing to run torrents which are not visible due"
Running servers is against the TOS of Comcast. Perhaps the fact that they're running a server against the TOS of their customer agreement with comcast has their service being impacted overall? ... Is that what is going on? You know..I have NO IDEA WHATSOEVER. ... And..they deserve the consequences that result from their own actions. Honestly, I think the excuses from the crowd doing this are getting pretty lame. We all know what bit torrent is used for. And we all know that not only is it against Comcasts TOS..but it's also against the law. Okay, if they are breaking the TOS, would it not be more effective, and TONS more cost effective to terminate the agreement as given as the remedy in said TOS than spending thousands or millions of dollars on software and traffic shaping? i am not a comcast customer because of other incompetencies they had dealing with me, but i don't think the TOS gives either party much more than termination as a remedy. Would it not be better for comcast to gain $40+ by cancelling this customer than to spend $$$ developing software, making deals with other companies, lying about their actions, taking additional negative press and then having to spend MORE of the income you are providing them trying to recover from that press instead of investing it in their network?
and if they have proof of one of their customers breaking the law, would it also not be better to turn that over to the authorities when they cancel said account thus nullifying any negative press generated by terminating that account?
It all just seems really fishy to me. truthfully, i bet the $ spent on combating traffic they do not approve of would allow the network to be upgraded to the point that this traffic would not be noticeable. | |  ThalerPremium join:2004-02-02 Los Angeles, CA kudos:3 Reviews:
·DSL EXTREME
| reply to fiberguy said by fiberguy:Funny... the FiOS TOS is VERY similar to Comcast, yet because it's the almighty "fios" no one complains. Again.. Irony.. I don't think FiOS is using Sandvine though, let alone entering into the dodgy practice of deceiving their customers and then burying a "gotcha!" in their TOS to the contrary. I think that's what's got folks all a-twitter rather than simply a restrictive TOS. | |  ThalerPremium join:2004-02-02 Los Angeles, CA kudos:3 Reviews:
·DSL EXTREME
| reply to IhatemyISP said by IhatemyISP:This person is letting you know that he's getting traffic to Google, not the torrent traffic, interrupted, possibly by the Sandvine gear Comcast "is not" using. I still think the "Google outage" was caused by something much more benign. However, once you have an ISP that's engaged in traffic filtering, there now enters in that possibility of a Sandvine malfunction.
Long story short, we really don't know what happened, but the use of Sandvine makes for a new possibility of ISP foul-up. | |  Reviews:
·JCOM Cable
| said by Thaler:said by IhatemyISP:This person is letting you know that he's getting traffic to Google, not the torrent traffic, interrupted, possibly by the Sandvine gear Comcast "is not" using. I still think the "Google outage" was caused by something much more benign. Same here... | | |
|  fiberguyMy views are my own.Premium join:2005-05-20 kudos:3 | reply to Thaler No, you're right.. they simply block ports and say "not at all"... is that any better?
In this VERY particular discussion, let's try something ... the VERY topic was the TOS itself.. and NOT what they are doing to "enforce" it. Keep Sandvine and what is and isn't out of this particular thread.
At the moment - I mentioned the TOS itself. People are complaining about the TOS. I mention Verizon's TOS for FiOS against Comcast and how they have the SAME TOS.
So.. ON TOPIC... what does this mean?
1) It's ok to have the TOS as long as it's not enforced?
2) It's ok because it's anyone BUT comcast or cable?
3) "we don't care because it's our beloved fiber"..
Or...? Add one.. BUT - keep it ON TOPIC.
That very "gotcha" IS in the FiOS TOS as it is in Comcast's. Fios simply says NO! and blocks it.. Comcast said NO.. we'll take your word that you're honest and will follow the terms and NOW is saying "NO!"
I think the issue here is a moral issue and where people place theirs. The ONLY right thing is that people engaged and agreed to a TOS. LEGALLY they are bound to, and ONLY to, the TOS they accepted - they ALL state that this is the agreement you follow. Yet, many people BELIEVE that "well, they allowed it and didn't enforce it with measures before, so it must be ok - but how dare they stop me since I've BEEN ABLE TO do it in the past?" (Which is the same as saying that cops would allow you to do 10 MPH over the limit before popping you and it was ok all along, but now they are going to get you when you break the actual posted. In this case, people ignore the posted sign and go by the belief and the "it's always been".)
What you're just not getting, either because you are fighting hard to make something you 'believe' correct, or you simply don't want to accept the truth and reality which is a matter of fact.
I won't bring this into another 200 post thread.. The topic is that VZ FIOS and COMCAST have the SAME T.O.S. but only Comcast gets hell when they take measures to enforce it where they hadn't prior. Sanvine, other X company, or a straight pin in your cable, I don't care how they block the traffic. The TOS states that they MAY TAKE ACTION.. and they have. VZ FiOS (I make it clear that i say FiOS since it has a different TOS) simply blocks ports - at least in some areas that I know of. -- "Complaining is the least path of resistance for the self-serving, the lazy, and Im told its a womans prerogative..." | |  fiberguyMy views are my own.Premium join:2005-05-20 kudos:3 | reply to ptrowski Agreed.. and I'm glad you at least see the other side to it.
This forum/site, sadly, has a collective unwilling to stay on specific topics and loves to go on tangents about everything else including how comcast killed their cat in a DNS thread, for example, and in the end, the original point doesn't get discussed. (My guess is because maybe the original topic was never a topic worth discussing?)
peace. -- "Complaining is the least path of resistance for the self-serving, the lazy, and Im told its a womans prerogative..." | |  ThalerPremium join:2004-02-02 Los Angeles, CA kudos:3 Reviews:
·DSL EXTREME
2 edits | reply to fiberguy said by fiberguy:No, you're right.. they simply block ports and say "not at all"... is that any better? Yup. I'd rather have someone deny me services outright, rather than decieve me.
said by fiberguy:1) It's ok to have the TOS as long as it's not enforced? Um...with as loosely-worded all ISP TOSes are, all internet traffic could be blocked via total enforcement. Its the ISP's discretion that allows people to use their paid-for pipes.
Put it this way...if an ISP excised its rights and blocked HTTP data, would you:
A. Simply nod and agree that it's their right as an ISP and continue payments. Or... B. Question why they call themselves an ISP, and switch services as fast as humanly possible.
Personally, the moment an ISP's practices begin to negatively impact my ability to access files on the internet is the same moment I'd cease to be a paying customer. Tote all the accomplishments you may, speed means nothing when an ISP begins filtering what you can and cannot access on the internet.
said by fiberguy:3) "we don't care because it's our beloved fiber".. LOL...If I'm a fiber-lover, then you're a Comcast fanboi.
said by fiberguy:At the moment - I mentioned the TOS itself. People are complaining about the TOS. I mention Verizon's TOS for FiOS against Comcast and how they have the SAME TOS. The difference is, one company is selling their service as-is outright, no flimflam done. The other (Comcast) is in an active state of PR deception to the contrary of their own TOS.
Simply put, don't sell me an orange and call it an apple. | |  fiberguyMy views are my own.Premium join:2005-05-20 kudos:3 2 edits | You're answering questions with questions?
Ok - we're down to the bottom line with you.. and I was right. It's what YOU want and what YOU 'BELIEVE'.. not fact. It's what YOU'D 'RATHER' things be...
So now we're not talking about facts.
Here's the reality and this is the end all. NO ONE, be it you, me, a business, corporation, or the government, HAVE TO enforce, 100% anything they state to their benefit.
Let me put a clear example in front of your face, and if you come back with any more 'yea but' comments.. then it's hopeless.. If Comcast, Verizon, ET ALL, were to sell you an UP TO 8MB connect.. then over provision your account so you can receive 9.5MB to which you have been getting for some time and you've noticed it, THEN they decide to shave that back down to 8MB and again you notice.. based on YOUR reasoning (key word, "REASONING" which really holds no water legally) you would have been deceived and, most likely, "cheated"..
Here's what we have:
1) You were sold an UP TO speed up 8MB 2) You got more all along and noticed it. 3) They cut back and you're upset because you're not getting less. Your reasoning is "I've always been able to get more than what they said in the first place, so they are taking away from me. 4) You cry foul. 5) Provisioned at 8MB, your actual speeds are now about 7.5mb. 6) You're upset that you're actually getting 50Kbps less that the "up to" speeds forgetting the count of over head. 7) The TOS even accounts for network conditions and over head. 8) You still continue to argue that you are not getting what you're supposed to. (Which is acceptable in DSL, but not Cable usually)
This is a pretty accurate description of what you're saying.
It all boils down to your own line of reasoning. The problem is, we're talking about legal definitions. You can reason all you want but you're not going to change anything.
To go further, as a customer, you can say "well I'll take my business elsewhere" or "I'll vote with my wallet" which is fine - go for it. (where you can)
Problem is that the other players will likely do the same thing at some point, if not already do in some cases. Why is that? Because they all write their TOS from the same fabric of terms, definitions, and legal wording. What does that tell you, ok, MOST people... it says that while you are trying to set a precedence in your own reasoning - you're the one in left field on this.
Key is 'reasoning' and 'reality' - they are two different things.
Let me throw something at you "TO THINK ABOUT"..
From: »esupport.huxcomm.net/AUP.shtml
This company serves a portion of Central Iowa and is a fiber to the home provider in parts. They are THE telephone, voice, and data in most parts and only compete with MediaCom in a section.
Their TOS states SPECIFICALLY:
"e. Sexually Explicit Material. Using the Services to transmit any material (by email, uploading, downloading or otherwise) that contains explicit or graphic descriptions or accounts of sexual acts including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals."
According to this TOS, no porn means "NO PORN" - As over reaching as this term is, it's still a term that ALL USERS HAVE AGREED TO. Yet, I can guarantee that everyone does it at some point. HuxCom doesn't boot people off their lines for it. Same as Comcast hasn't always enforced the BT Server in the past but now are. What if HuxCom decides they want to enforce the no porn clause at some point. Are you still being sold an orange and getting a grape? The answer is NO. It simply says they reserve the right to boot people for this violation. In your terms, it's "JUST THE INTERNET AND THAT'S ALL I WANT." Again, because that's what you say it is.. HuxCom, in this case, says otherwise in their agreement.
This is exactly an example of what comcast has to say in their TOS regarding servers, which BT is.
I could care less about Comcast and their TOS. Unlike many, I made the right choice to have a second line that allows activity on it that comcast doesn't and spend the money. Others don't want to spend the money and believe they shouldn't. Again, there's that belief again.
I could come straight out and simply say "you are just plain wrong and you don't want to admit it"... You're fighting a fight that you're never going to win.
And really.. It's been fun, but I won't respond to you any more, on this topic, in any thread. Speaking to you, any more, is like speaking to a brick wall. If we were talking about something that didn't have a hard definition already, then I'd be happy to go on. But, you're refusing to even accept the legal definition of things we are talking about and it's pointless to waste any more time on this.
As in the other thread, I will not read any more responses here and I will put you on ignore if you follow this onto yet another topic. It's enough - you're just getting down right silly in your posts and I'm not interested any more. -- "Complaining is the least path of resistance for the self-serving, the lazy, and Im told its a womans prerogative..." | |  ThalerPremium join:2004-02-02 Los Angeles, CA kudos:3 Reviews:
·DSL EXTREME
4 edits | (edit) I figured the rest of my post would just confuse things...so, my addressing the OT sections has been removed.
Simple question, simple answer. If I promise you a service, yet don't provide it, have I deceived you? Have I lied to you? Answer those questions, and you'll have your "why is Comcast being picked on" answer.
There were mixed signals coming out of Comcast, one of which out of their own PR department that BT wasn't being filtered. However, proof mounts (even on Comcast's own FAQs) that things are anything but. TOSes, laws, technology, etc. have nothing to do with this other than Comcast's PR being caught in a fib.
There. Post is short, sweet, and to the point. | |  fiberguyMy views are my own.Premium join:2005-05-20 kudos:3 | Fair..
But - years of TOS that have never changed vs. one half ass statement made to someone who asked a question doesn't change everything bud. That's what I've said to you over and over and over. You took the path of least resistance in this case.
Here in lies the rub: Comcast TOS,
15) General
a. ENTIRE AGREEMENT. This agreement and any other documents incorporated by reference constitute the entire agreement and understanding between the parties ......
PR people mean nothing.. advertisements mean nothing (to a degree).. what DOES matter is when you install this software, you are presented a document - which 99% of people never read, but agree to. Read it or not, THIS is the very document that tells you in no uncertain terms WHAT IT IS you are buying.
Mr. PR man, right or wrong, and they make mistakes, or speak too soon, or what ever.. doesn't matter. The law understands that mistakes happen.. even if the PR guy did make a mistake, the TOS is why you are being pointed back to it on every post. The TOS *IS* your product.
There were not mixed signals. They could say all day long that they filter or they don't. NO ONE made the decision to purchase the product because of a statement someone supposedly said a few weeks ago. It's meaningless. TOS, Laws, and technology have EVERYTHING to do with this. What you call a fib, the law calls "what's in your contract?" A press statement isn't an agreement.. -- "Complaining is the least path of resistance for the self-serving, the lazy, and Im told its a womans prerogative..." | |  ThalerPremium join:2004-02-02 Los Angeles, CA kudos:3 Reviews:
·DSL EXTREME
| said by fiberguy:But - years of TOS that have never changed vs. one half ass statement made to someone who asked a question doesn't change everything bud. That's what I've said to you over and over and over. You took the path of least resistance in this case. I was more trying to keep things straight and simple on the original post to which I replied.
My only response to the rest of the subject is that neither of us have the legal background necessary to say 100% what can and can't happen in a court of law. Sometimes even those clear-cut "you agreed to it, dumbass" situations have sometimes been overturned/judged/fined in court for mis-matching advertisement statements. I can't say when or where I've seen it (I believe the last ones were prior to cell phone number mobility issues), but they have occured before. I don't know when a fib becomes a lawsuit, but if someone really brings this to suit, that's the only way we'd ever know for certain. | |  fiberguyMy views are my own.Premium join:2005-05-20 kudos:3 | I think this one would be hard to bring to court. Since there is no clear cut law which defines the internet, (think the so-called network neutrality debate that some people are trying to bring about) then it's pretty much a thing of "it's their network"... so far, I don't think there are any laws that would preempt a network provider from running their network the way they see fit. I believe that congress would have to pass a law to force the change.
Since they are able to mandate use requirements over the lines now, ie: business vs residential, they can clearly state that a residential line can't run a "server".. Same thing goes with dial tone. They are able to specifically state that no business use may be conducted on a residential line in many states and are able to enforce use restrictions.
I really don't think a law suit would turn this one around - if so, it would have been done a long time ago especially with the net-neut screaming going on right now.
By the way.. don't discount legal abilities... you never know what the other persons knowledge or affiliations are. I will say this, if I had any legal background, being this site is what it is, I'd not even form an opinion based on it. In my line of work, I am surrounded by lawyers from a few specific practice lines. I once quoted my own attorney based on an article posted on this very site and some "ill informed" person on the site told me that I and my crackpot lawyer were "full of Sh*t".. even though my lawyer happens to be on personal speaking terms with the magistrate (whom I also know personally) that was involved in the case. Those situation, I love to sit back and laugh because it just backs up a lot of what is suspected around here  -- "Complaining is the least path of resistance for the self-serving, the lazy, and Im told its a womans prerogative..." | |  ThalerPremium join:2004-02-02 Los Angeles, CA kudos:3 Reviews:
·DSL EXTREME
| said by fiberguy:By the way.. don't discount legal abilities... you never know what the other persons knowledge or affiliations are. I will say this, if I had any legal background, being this site is what it is, I'd not even form an opinion based on it. In my line of work, I am surrounded by lawyers from a few specific practice lines. I once quoted my own attorney based on an article posted on this very site and some "ill informed" person on the site told me that I and my crackpot lawyer were "full of Sh*t".. even though my lawyer happens to be on personal speaking terms with the magistrate (whom I also know personally) that was involved in the case. Those situation, I love to sit back and laugh because it just backs up a lot of what is suspected around here Well, one, most internet lawyers post their profession prominently like it was a badge, regardless if anyone asked. I figured since I didn't see a "hey, I'm a lawyer" line as of yet, it was safe to say neither of us had any direct connection in law. Friends maybe, but no law degree of our own to talk about.
Second, a lot of lawyers one-up one another as being full of crap, hehe. Our family friend lawyer does the same thing, and in the cases he's worked for us, 9/10 times the judge agrees.
Lastly, there's the specific court itself. Sometimes you can get away with legal murder in some places (9th Court here in California rings a bell), and some are more conservative in judgments. I'd say a lawsuit against Comcast on these matters is really a tossup...but no financially-vested lawyer would take such a "hail mary" kind of case. | |  fiberguyMy views are my own.Premium join:2005-05-20 kudos:3 | Your problem, AB, is you assume way too much in your postings. Sorry to say, your posts are more opinion than they are fact.
Seriously... start stating some facts in your posts and stop basing everything on your own account or your own life.. also, spend a little more time reading all the words in the posts you respond to as well.. you continuously pick out part of a message and leave other words out and then respond to an inaccurate meaning.
-fg -- "Complaining is the least path of resistance for the self-serving, the lazy, and Im told its a womans prerogative..." | |  ThalerPremium join:2004-02-02 Los Angeles, CA kudos:3 Reviews:
·DSL EXTREME
| *shrugs* I can really only talk from personal experience and news offerings. And when we're talking about subjects with no prior news precident, the only valid observations I can make are my own.
Yes, they are as equally statistically irrelevant in a big picture. I mean, I am but just one experience out of many. However, I'd rather talk about my own personal truths, than offer over-extrapolated hypothetical conjecture that so many like to assume to be fact.
Plus, some facts are just simply easier to take as fact. My internet posting is an off-time hobby, not a career. At a certain point of news/forum saturation (ie. WMDs in Iraq), its significantly easier to just post on a common floor, rather than add up every old news article to prove a point. If I feel like linking articles, I either felt it was necessary, or the links were avaliable on that very same page.
Basically, I'll leave people to take my posts as-is, or don't - its the reader's call. I have no assets personally vested in forum chit-chat, and I'm not one to feel personally hurt that someone poo-poos my points, only to go wander off ill-informed on the internet somewhere. | |
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