Re: back-peddle in http://www.dslreports.com/forum/r19352688 en Tue, 08 Dec 2009 18:43:22 EDT Tue, 08 Dec 2009 18:43:22 EDT Re: back-peddle http://www.dslreports.com/forum/remark,19352688 anon : I used to work for Earthlink, and unfortunately we had to do the same thing, well, actually I never had to, we outsourced sat. CS to the Phillipines (before it all went to Phil), but if you ever want to get out of a screwed up bill, just send a legal complaint, it's cheaper for the company just to credit the charges than to go into the legal system over it.]]> http://www.dslreports.com/forum/remark,19352688 Tue, 30 Oct 2007 18:24:39 EDT Re: back-peddle http://www.dslreports.com/forum/remark,19330054 digitel : Dish network sucks for customer service... ]]> http://www.dslreports.com/forum/remark,19330054 Fri, 26 Oct 2007 17:02:16 EDT Re: back-peddle http://www.dslreports.com/forum/remark,19329968 Austinloop : On the earlier thread concerning this issue, I did raise the question as to whether the offending CSR was with ATT or with Dish. The answer is now obvious. Given the stress that the customer was under, it is understandable that they did not snap that they had been transferred to Dish. Not sure that ATT's response was primarily saving face as it was to tell what really happened, but that may be lost to some on this thread.]]> http://www.dslreports.com/forum/remark,19329968 Fri, 26 Oct 2007 16:46:46 EDT Re: back-peddle http://www.dslreports.com/forum/remark,19329879 pokesph :
said by Cod See Profile :

said by pokesph See Profile :

we all know AT&T was going to back-peddle on this as soon as it hit the news/web and look, they did.

Trying to save face, huh?
How exactly did they back-peddle when they didn't do anything wrong? If you read the statement, it was quite obvious that Dish Network was the one who errored. :uhh:
Sorry.. I fixed it. I MENT both companies.]]> http://www.dslreports.com/forum/remark,19329879 Fri, 26 Oct 2007 16:32:33 EDT Re: back-peddle http://www.dslreports.com/forum/remark,19329876 DaSneaky1D : "...to cancel their bundled satellite TV and phone service"

AT&T has a face to save there.]]> http://www.dslreports.com/forum/remark,19329876 Fri, 26 Oct 2007 16:32:15 EDT Re: back-peddle http://www.dslreports.com/forum/remark,19329657 morbo : how could we ever forget? it's an ongoing national security...]]> http://www.dslreports.com/forum/remark,19329657 Fri, 26 Oct 2007 15:58:20 EDT Re: back-peddle http://www.dslreports.com/forum/remark,19329639 Cod :
said by bogey780 See Profile :

NSA!
Oh yeah, forgot ;)]]> http://www.dslreports.com/forum/remark,19329639 Fri, 26 Oct 2007 15:56:43 EDT Re: back-peddle http://www.dslreports.com/forum/remark,19329622 bogey780 : NSA!]]> http://www.dslreports.com/forum/remark,19329622 Fri, 26 Oct 2007 15:53:11 EDT Re: back-peddle http://www.dslreports.com/forum/remark,19329596 Cod :
said by pokesph See Profile :

we all know AT&T was going to back-peddle on this as soon as it hit the news/web and look, they did.

Trying to save face, huh?
How exactly did they back-peddle when they didn't do anything wrong? If you read the statement, it was quite obvious that Dish Network was the one who errored. :uhh:]]> http://www.dslreports.com/forum/remark,19329596 Fri, 26 Oct 2007 15:50:24 EDT back-peddle http://www.dslreports.com/forum/remark,19329574 pokesph : we all know AT&T and/or Dish Network was going to back-peddle on this as soon as it hit the news/web and look, they did.

Trying to save face, huh?

Edited to reflect dishnet as well.]]> http://www.dslreports.com/forum/remark,19329574 Fri, 26 Oct 2007 15:47:44 EDT