Vrmeer_1
join:2007-10-31
Longueuil, QC
| reply to Bell_Abused
Re: Bell Sympatico Crooks
thanks,
well, on the 24th my phone went dead again!! I had to call Bell Telephone that night to send over a repair technician again on the 25th again they had to go to the substation.
The second Bell technician, (after asking me how my DSL service was working LOL) not Sympatico, got my dsl working and then I got a call from Kevin Crull's office, Sympatico telling me they were working on it. 
thanks for the references! |
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Vrmeer_1
join:2007-10-31
Longueuil, QC
1 edit |  as an update, November 6th
Sympatico sent me two new modems, not just one, then they quadrupled my billing and the billing office told me that I had upgraded my service. They withdrew 4 times my original bill from my checking accunt and now have they not just screwed up my high speed service they have totally ukedfaed my checking account as well.
I DID NOT want an UPGRADE to MY SERVICE, I DID NOT ORDER AN UPGRADE MY SERVICE, Sympatico did not tell me they were upgrading my service, SYMPATICO ARBITRARILY UPGRADED MY SERVICE WITHOUT TELLING ME OR ASKING ME or informing me there was going to be a quadroupled service fee.
I wanted only that they restored the ruptured service they already caused. (see above)  Off to Quebec Consumer protection again.
You are looking for ISP provider? STAY AWAY FROM BELL SYMPATICO MSN you will save yourself a ton of service cuts, phone line cuts, headaches, passive aggression to keep you in service and unauthorized withdrawls |
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Vrmeer_1
join:2007-10-31
Longueuil, QC
| My phone service and my Sympatico service was cut off again on November the 14th and again I had to call Bell Canada to come in to restore my phone. If I hadn't called myself they would have done nothing about it.
I have forwarded a CC of my latest letter to Mr. Crull to CBC's Market Place and Quebec Consumer Protection as well as to a Quebec MNA. I am living on a disability and I believe that Bell Canada is using this scenerio to force me to have my service upgrades as now the Bell Business office have deceptivly forced me to upgrade to wireless at 3 times the price that I was originally paying. |
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