R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON
1 edit | Bandwidth Charge Update... Hi Gang,
After some internal discussions, we're in agreement with everyone who's participated in the Transit costing... Effective November 1st (today), the overage on the Premium will be $1/GB.
We've also discussed bulk options, so for those who plan to use more than 100GB and wish to keep premium, a work around that is very fair would be to purchase the equivalent of a $10 additional account (minus the login)... So simply ask to pre-buy a bulk $10/100GB. You must make your bulk purchase ahead of your next billing in order to have it be added to the biller...
As a side note... the Unlimited will remain in affect as discussed! We don't plan to remove it any time soon (if ever). We are however working at finding ways to lessen the overall costs to deliver the unlimited option (ie: a vanilla delivery method/lower cost something), but this is nowhere near top priority right now.... Heavy users... Just be conscious of your fellow users and work hard at downloading during off peak hours (1AM to 6AM) and will help keep things kosher!
Have a good one all!
Rocky
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TSI Rocky - TekSavvy Solutions Inc. | |
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twizlar
I dont think so.
Premium
join:2003-12-24
Brantford, ON | Re: Bandwidth Charge Update... Good to hear, both pricing options are very reasonable, especially compared to other providers. Thanks for the update.
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Intel Q6600 | 8800GTX | Ipods suck | |
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infamouskid
join:2007-01-24
North York, ON
| good looking out for us rock. but i still feel an overhaul may be needed in the future as the client base grows we would be getting more bandwidth abuse.
as for the 1/gb or 10/100bg i think that is a great idea. i like my premium and i wish to stay on this plan.
one question i have though if this issue does come up again in the future would the premium users be affected in any way?
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"carpe diem" | |
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Angelo_
The Network Guy
Premium
join:2002-06-18 | if any of you guys run servers and want to know how to limit bandwidth usage for certqain apps... i guess i can write a quick 30 pager or so how to do it... and i'll try in include pictures! | |
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Gruesome
join:2007-10-18
Milton, ON | $10/100GB
Sign me up!
Gruesome | |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
 ·Colbanet
| $10/100GB... 10 cents per gig...
This is, I think, the first company that I've ever seen that allows you to extend your base bandwidth for the same cost as the original order!
As an example, with ThePlanet, sure, you can get a server with 1500GB for under $100/mth, but if you want to double that bandwidth, tack on hundreds of extra dollars. Same with most hosting plans; you want to double your bandwidth, your price will probably go up to 5x the current rate.
So, in short... Awesome! | |
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thenay84
join:2007-10-20
Brampton, ON | Thanks Rocky for keeping up informed, that's a good deal who want premium. It's a shame your competitors won't do the same. | |
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Gruesome
join:2007-10-18
Milton, ON | Is there a charge or any kind of work involved from switching from Unlimited to Premium? | |
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R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON
1 edit | Re: Bandwidth Charge Update... said by Gruesome  :Is there a charge or any kind of work involved from switching from Unlimited to Premium? So long as you weren't a switch from Premium to unlimited for overage, you should be able to simply ask to have yourself switched. If you have a static IP you will need to have it changed but otherwise you should be easily changed-up!
Edit: Hmm.. not sure if there's a charge for changing the account... will check and write back if so.
Rocky
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TSI Rocky - TekSavvy Solutions Inc. | |
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| | Gruesome
join:2007-10-18
Milton, ON | Re: Bandwidth Charge Update... Thanks Rocky!
I have to say the service you guys are providing is simply unbeatable!
Gruesome | |
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dav_ID
Happiness Is What You Make It
join:2001-11-22
Toronto
·TekSavvy Solutions..
2 edits | 
Usenet Speed Limit |
said by R0CKY :As a side note... the Unlimited will remain in affect as discussed! We don't plan to remove it any time soon (if ever). We are however working at finding ways to lessen the overall costs to deliver the unlimited option (ie: a vanilla delivery method/lower cost something), but this is nowhere near top priority right now.... Heavy users... Just be conscious of your fellow users and work hard at downloading during off peak hours (1AM to 6AM) and will help keep things kosher! Have a good one all! Rocky Well here's my attached jpg to show my commitment. Usenet is "it" for me - I don't even consider surfing and email a factor these days for useage - and personally dread those P2P things.
That 5 hr. window overnight may seem small but you can do quite a bit with it @5Mb. Thats a couple of DVD's, or a full season of a TV show DVDRip of 24 episodes - or even 8 of the new hi-res 720p.HDTV.x264 TV shows if you are so inclined.
Now of course if one were to do this every day it would really add up in a month - almost 300Gig I figure. Kinda worth staying up late for to click that unpause button on your download 
Edit: Oh yes - trying to get the few low-usage people I know to switch too but just wish I knew more.
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In theory, a bumble bee cannot fly! | |
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Moonlight_x
@videotron.ca
| said by R0CKY :After some internal discussions, we're in agreement with everyone who's participated in the Transit costing... Effective November 1st (today), the overage on the Premium will be $1/GB. One of the least expensive 100GB/month plans now officially has the cheapest overage charges of any ISP I know of to date, great!
said by R0CKY :We've also discussed bulk options, so for those who plan to use more than 100GB and wish to keep premium, a work around that is very fair would be to purchase the equivalent of a $10 additional account Looks like the gears at TSI are churning my way... interesting.
Let's see how many of the other ideas I have been seeding around here over the last few weeks are picked up and how they get implemented in the future. | |
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renton
Come On You Spurs
Premium
join:2002-01-05
North York, ON | Is there a way to check monthly usage?
If I use 20 gigs one month and 130 the next am I still OK? | |
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| daboom
join:2001-12-16
Oshawa, ON | Re: Bandwidth Charge Update... Wonder if it would be easy to setup a way to email once a month for your usage.  | |
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TSI Jason
Premium
join:2007-10-19
| Re: Bandwidth Charge Update... said by daboom :Wonder if it would be easy to setup a way to email once a month for your usage. There's an ability to do that at the Teksavvy website under "Tools" to check each months usage | |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
·Colbanet
| Re: Bandwidth Charge Update... Except it only updates when you disconnect. For example, towards the end of last month, my counter was at 99GB. I then proceeded to use a bunch of additional bandwidth (I'd estimate 15-20GB) over the course of 2 or 3 days. I had some HD stuff I needed to pull down for an upcoming screening.
But when I look at my usage now, I see October, 99GB, November, 0GB.
So even though I used that bandwidth in October, it looks like it'll be rolled over until November, which means that it'll also affect (due to averaging) my December bill...
Unless when I disconnect, both October and November will be updated? | |
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TSI Jason
Premium
join:2007-10-19
| Re: Bandwidth Charge Update... Nope, if you're connected for 12 days from the 25th of october to the 6th of november it'll all roll over counting as november bandwidth. Its a fair system all in all you generally get pretty accurate results when you average it out over a couple months | |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC | Re: Bandwidth Charge Update... What happens, then, if I'm connected for 90 days, and use 80GB per month? When I reconnect my session, even though I never went over my cap, I'd be hit with huge overage fees, no? | |
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Scoop
join:2006-08-05
Ottawa, ON | Re: Bandwidth Charge Update... Disconnect every day or so and this won't be an issue. | |
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TSI Jason
Premium
join:2007-10-19
| said by Guspaz :What happens, then, if I'm connected for 90 days, and use 80GB per month? When I reconnect my session, even though I never went over my cap, I'd be hit with huge overage fees, no? Well I can tell you I've never seen anyone connected that long, usually about 10-20 days is the max you'll ever see. I cant really speculate on something that hasn't happened to my knowledge, however we can track your logs so finding out you were connected for 90 days would be cake | |
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R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON
| Re: Bandwidth Charge Update... said by jfmezei :TSI Jason wrote: >Well I can tell you I've never seen anyone connected that >long, usually about 10-20 days is the max you'll ever see. I Before Teksavvy entered puberty and started to grow big time and change routers at regular intervals, I had sessions lasting a couple of months between power outages. Steve might remember. (Of course, he has now been rebranded TSI Steve after Rocky found a branding iron in the barn and decided to use it on all his employees). Just be thankfull you're not TSI JF! 
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TSI Rocky - TekSavvy Solutions Inc. | |
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| | | rosenqui
Premium
join:2004-05-28
Kanata, ON
| said by TSI Jason :There's an ability to do that at the Teksavvy website under "Tools" to check each months usage One request though if you're going to charge for overage: make the usage tool more accurate/informative! When I check mine at »www.pppoe.ca/gig_check.asp it shows nothing at all for several of the past months, and for October it's showing almost 834 hours! 31 days * 24 hours is 744 hours, so presumably the rest is due to carry-over from a session that began September. It's going to need to be a little more sophisticated to show the two-month averages if that's what the billing is going to be based on. | |
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| mr_hexen
join:2007-08-02
Brampton, ON
| said by renton :Is there a way to check monthly usage? If I use 20 gigs one month and 130 the next am I still OK? so long as the policy has not changed you would be fine. the policy has been to average 100gb over two months. Say over 3 months your usage is as follows:
20gb
130gb
90gb
for the first two months your average is 75gb/month, so you're ok.
for the last two months your average is 110gb/month, so you'd be charged for 10gb ($10) for that 130gb month only. the next month it will average again, and if you use below 110gb there will be no overage charge.
Rocky (or TSI Rep), if i'm wrong speak up! | |
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Moonlight_x
@videotron.ca
| Re: Bandwidth Charge Update... said by mr_hexen :so long as the policy has not changed you would be fine. the policy has been to average 100gb over two months. This is the sort of things I would be expecting to see specified in the service agreement.
The two months average thing has been mentioned by many people around here including a few TSI reps on occasions but it is not clearly indicated on TSI's site. | |
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| DrZEUS
join:2004-01-13
Mississauga, ON | I keep getting "No information exists" for every month in the drop down list back to June 2007. Just to be sure, is my username same as my username for email/account login? | |
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Scrappy2
join:2007-09-28
Kingston, ON
·TekSavvy Solutions..
| I have no problem at all downloading on off peak hours at all(as a rule I only download between 12:30 am through 5 am.
And now that I know it'll help out I will never download at high peak times(I will surf a little no streaming vids).
Just wanted to say I joined up a few days ago and been very happy with service.
I'll be passing the word on to others.
One question When do the monthly bw usages roll over though?
not that it matters just wondering | |
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snagatak
join:2007-09-22
| i am not a heavy user, but i am also doing my part to help, i started 2 days ago when and if i have D/lding to do i set the timer to start @ 1.30am to 6.30am,
i have only been with TSI for 2 weeks and i like it so this is my little contribution to help ease congestion at peak hrs | |
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BESTest
@teksavvy.com | I have to say I love the service so far.
I don't play online games and don't do BT. Just downloading from newsgroup. And I don't download 1TB or something not even close. About 500GB/m. Good to hear the unlimited will be staying that way. | |
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decx
Premium
join:2002-06-07
Vancouver, BC
·Bell Sympatico
| Does the $10/100GB bulk apply in the west as well?
That said, some of us out here are really hoping you guys will be able to bring Unlimited out west some day.
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Go Leafs Go! | |
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liamoforange
join:2005-11-01
Hamilton, ON
| Rocky,
I have to say I am very impressed by you. While Cogeco decides to finally enforce their cap by disconnecting people instead of having a plan in place to give people options, you guys come up with a very fair option to allow Premium members to increase their cap without gouging them. Bravo!
After the 10 years we have been with Cogeco, so figure $5000 worth of Internet fees alone, never mind our cable TV, they just cut us off and offer no solutions. Talk about a poorly thought out business model.
You guys need to look at offering TV as well!!!
Cheers! | |
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See 6 replies to this post |
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Angelo_
The Network Guy
Premium
join:2002-06-18 | hmm i like that TSI JF has a nice ring to it! | |
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81399672
Premium
join:2006-05-17
Los Angeles, CA | Please note, in legal terms unlimited means unlimited unless you like to be sued.
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i am not a lawyer but I do play one on the internet | |
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See 8 replies to this post |
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PurpleH4z3
join:2007-10-24 | Might of missed reading something so don't yell at me hehe :P
If i were to call and buy a $10/100GB will that charge/change apply each month automatically or would i have to call in each month to rebuy it? | |
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Ikarasu
join:2004-01-09
Port Coquitlam, BC | Do you have to call in to buy the blocks, or can you order online somehow? | |
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