Re: 16mb / 2mb Status Update in Charter HSI/CATV http://www.dslreports.com/forum/r19370195 en Fri, 04 Dec 2009 22:05:26 EDT Fri, 04 Dec 2009 22:05:26 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19679179 dav0r : That's pretty close to me. Interesting. Glad they upgraded your area. I really wish they'd post network stats like latency from area to area, how things are running, proposed roll-out time frames for new services, etc. with a disclaimer that it's not set in stone like I've said before. Would be great and if there are any network issues (on-net or peering) would be nice to see an honest status of how things are (marketing and status both).]]> http://www.dslreports.com/forum/remark,19679179 Mon, 24 Dec 2007 12:27:32 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19677202 Hemp : i would have double checked before getting my hopes up..]]> http://www.dslreports.com/forum/remark,19677202 Sun, 23 Dec 2007 23:20:06 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19676788 blade720 : Rofl..

anyways, bring on the 16mb!]]> http://www.dslreports.com/forum/remark,19676788 Sun, 23 Dec 2007 21:35:53 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19676631 TuPaK : lol.."Yes, I'm not"]]> http://www.dslreports.com/forum/remark,19676631 Sun, 23 Dec 2007 21:00:44 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19675032 DA :
said by madison16mb :

OMG what a douche bag.

Emmanuel: At present, we still do not have internet speed higher than your current service which is the 10meg.

this is right after he just said it was available in my area. now my christmas is ruined. :(
Lol, while I feel your pain calling someone a "Douche" who just made a mistake is a little harsh!]]> http://www.dslreports.com/forum/remark,19675032 Sun, 23 Dec 2007 14:35:53 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19674517 anon : OMG what a douche bag.

Emmanuel: At present, we still do not have internet speed higher than your current service which is the 10meg.

this is right after he just said it was available in my area. now my christmas is ruined. :(]]> http://www.dslreports.com/forum/remark,19674517 Sun, 23 Dec 2007 12:34:06 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19674493 anon : Im in Madison, WI

here is my charter online chat log:

XXXXXXXXXXXX: ok question nbr 2, is 16/2 internet available in my area yet

Emmanuel: Yes, it is.

XXXXXXXXXXXX: really? your not joking with me?

Emmanuel: Yes, I'm not.

XXXXXXXXXXXXX: please upgrade me asap

YES!!! MERRY CHRISTMAS TO ME!]]> http://www.dslreports.com/forum/remark,19674493 Sun, 23 Dec 2007 12:28:17 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19663777 Dogg :
said by Lazlow See Profile :

Or they could not upgrade you and continue to charge you at the same rate until you say something. Charter's history would make this the best bet.
Very true, and there is already another post in this forum about that exact issue.]]> http://www.dslreports.com/forum/remark,19663777 Fri, 21 Dec 2007 11:55:09 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19659244 Lazlow : Or they could not upgrade you and continue to charge you at the same rate until you say something. Charter's history would make this the best bet.]]> http://www.dslreports.com/forum/remark,19659244 Thu, 20 Dec 2007 16:54:32 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19657603 Dogg :
said by BF69 See Profile :

said by Dogg See Profile :

said by Ale :

Do you ppl know if there's going to be price drop for the 10 meg since i'm not going to pay 69$ a month again for the 10 meg if i upgrade?
I'm currently using the 5 Meg and they say that it's not going to be upgraded to 10 meg automaticly so i would assume that 10 meg customers won't be upgraded to 16 meg either.
I've seen Charter do it both ways. If they upgrade everyone automatically, they can keep charging the same amount and most people would be none the wiser (as opposed to leaving everything alone and reducing your bill).

The only thing i've seen for sure is that everyone under 5M gets upgraded.
Well Charter has been promoting a special where you get 5 meg for $14.95 for 6 months or year or something. I doubt Charter is going to bump thsoe people up to 10 meg and still only charge them $15 a month. Though that would be great. I suspect those people would be staying at 5 meg.
My point was that for users like me that are paying 69.99 for the "GOLD" package which is currently 10/1, if they just upgrade me to 16/2, they can still charge me $69.99. Many people likely wouldn't notice and continue to pay. As opposed to just downgrading my bill to the "silver" package and lowering my bill.

Users that have package deals are usually not altered at all until their deal expires. They obviously aren't to give anything away for free. They are out to make as much money as possible, hence the auto upgrade to ensure I still pay $69.99 instead of $49.99.]]> http://www.dslreports.com/forum/remark,19657603 Thu, 20 Dec 2007 12:31:51 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19654848 dwykofka :
said by bowlday See Profile :

Im in upstate sc and have 10/1 and run cod4 server, 2003 server ent, and my personal rig. and max that out everyday.
but they just got that 10/1 here so im in for along haul unless i want to pay 300 a month and yes p2p sharing maxes out HD 2 ex 500`s to in 160`s just on one rig alone. Alaways looking for that extra gig for this and that. I C because of area im going to have to spend the bucks :(
You are part of the reason that our uplink sucks. A very small part but actions like yours will lead to restrictions on the service. You are in complete violation of the residential terms of service.

Go rent a server in a datacenter instead of creating problems for everyone else would ya..]]> http://www.dslreports.com/forum/remark,19654848 Wed, 19 Dec 2007 22:56:49 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19647838 BF69 :
said by Dogg See Profile :

said by Ale :

Do you ppl know if there's going to be price drop for the 10 meg since i'm not going to pay 69$ a month again for the 10 meg if i upgrade?
I'm currently using the 5 Meg and they say that it's not going to be upgraded to 10 meg automaticly so i would assume that 10 meg customers won't be upgraded to 16 meg either.
I've seen Charter do it both ways. If they upgrade everyone automatically, they can keep charging the same amount and most people would be none the wiser (as opposed to leaving everything alone and reducing your bill).

The only thing i've seen for sure is that everyone under 5M gets upgraded.
Well Charter has been promoting a special where you get 5 meg for $14.95 for 6 months or year or something. I doubt Charter is going to bump thsoe people up to 10 meg and still only charge them $15 a month. Though that would be great. I suspect those people would be staying at 5 meg.]]> http://www.dslreports.com/forum/remark,19647838 Tue, 18 Dec 2007 21:42:07 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19644947 Dogg :
said by Ale :

Do you ppl know if there's going to be price drop for the 10 meg since i'm not going to pay 69$ a month again for the 10 meg if i upgrade?
I'm currently using the 5 Meg and they say that it's not going to be upgraded to 10 meg automaticly so i would assume that 10 meg customers won't be upgraded to 16 meg either.
I've seen Charter do it both ways. If they upgrade everyone automatically, they can keep charging the same amount and most people would be none the wiser (as opposed to leaving everything alone and reducing your bill).

The only thing i've seen for sure is that everyone under 5M gets upgraded.]]> http://www.dslreports.com/forum/remark,19644947 Tue, 18 Dec 2007 14:01:07 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19628043 dav0r : It would be better if they had a place where users could go for news/updates based on area so that when things were even tentatively planned users would be aware of changes. All they'd have to do is throw a disclaimer up there saying it's not written in stone but is planned. That would save them lots of time from being asked all the time and money to not have their front line fielding repetative questions such as these (at least not as often as users become conditioned to checking online when possible/convenient). Pre-sales information for upgrades is pretty bad for all providers. They probably want to be sure not to promise anything until it's been delivered.]]> http://www.dslreports.com/forum/remark,19628043 Sat, 15 Dec 2007 12:10:44 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19627423 anon : Do you ppl know if there's going to be price drop for the 10 meg since i'm not going to pay 69$ a month again for the 10 meg if i upgrade?
I'm currently using the 5 Meg and they say that it's not going to be upgraded to 10 meg automaticly so i would assume that 10 meg customers won't be upgraded to 16 meg either.]]> http://www.dslreports.com/forum/remark,19627423 Sat, 15 Dec 2007 09:33:40 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19614072 LowRider : you just got someone who has probably been asked 20 million times so they just through out an answer. i have called at least twice each month and i always get either a stupid answer or sometimes they actually look into it. just depends on who you talk to. there not stupid there just well ignorant at times.

for the guy in the 29611 area code, were looking around the the end of Jan or Feb sometime. i called last month and the lady was real helpful and said that would be that's when it should be out. Just keep watching your bill or check there website for any news. ]]> http://www.dslreports.com/forum/remark,19614072 Wed, 12 Dec 2007 23:42:44 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19612632 matt314159 : These guys are such idiots.

I tried to do the online chat to see if the 16meg service is available in my area yet and they won't talk to me without my PIN. All I wanted to ask them was if the service was available yet. yes, or No.

I asked the lady, "what if I were a new customer looking to switch to charter, and I wanted to see what services were available at my address, would you be able to look it up then without a pin". She said, "yes, but you would have to order it online". Which I found odd since I was CHATTING through the "order here" box on the page for their HSI.

They should be able to say at least what services are available at a certain address, no? I'll have to wait 'till my bill gets here I guess.]]> http://www.dslreports.com/forum/remark,19612632 Wed, 12 Dec 2007 19:34:44 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19603781 bowlday : Im in upstate sc and have 10/1 and run cod4 server, 2003 server ent, and my personal rig. and max that out everyday.
but they just got that 10/1 here so im in for along haul unless i want to pay 300 a month and yes p2p sharing maxes out HD 2 ex 500`s to in 160`s just on one rig alone. Alaways looking for that extra gig for this and that. I C because of area im going to have to spend the bucks :(]]> http://www.dslreports.com/forum/remark,19603781 Tue, 11 Dec 2007 13:14:31 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19566137 anon : any news for zip 29611?

normally we're one of the first markets to get the speed rollouts, but i haven't heard anything about the 16/2 locally]]> http://www.dslreports.com/forum/remark,19566137 Wed, 05 Dec 2007 04:26:25 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19552513 stlpaul : Yes, my brother is in st louis and his 3mb magically became 5mb a couple days ago.]]> http://www.dslreports.com/forum/remark,19552513 Mon, 03 Dec 2007 00:08:33 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19545844 blade720 : Hi,

I just got off the phone with Tech Support.

He said in the STL Area, it should be here around the end of Dec or Jan 1st. *I know someone said that, just confirming.* He also stated that 10 meg will drop $20 and 16 will be on a new promotional term for 1 year @ $59.99. it could change tho. :)

He also said 20 meg will be deploying a few months after that. In tx and ca to start.

The wait is because everyone on 3 meg is being bumped to 5 meg, so once thats done 16 will be out in most areas, this post is mostly for stl area users.]]> http://www.dslreports.com/forum/remark,19545844 Sat, 01 Dec 2007 18:05:45 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19545218 matt314159 : Been awhile since I bugged the online chat support guys, so I dialed in and checked, this was their response:

I'm sorry Matt, it looks like the 10MB is still the highest we offer in your area. We are doing a lot of upgrades though, and there's a chance the 16Mb will become available before the end of the year. You should be notified by mail if it becomes available or you can check back in later on this month. ]]> http://www.dslreports.com/forum/remark,19545218 Sat, 01 Dec 2007 16:02:02 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19544118 anon : when i went to the local office in madison, wi to pick up a dvr box monday the lady told me 16/2 was coming sat dec 1. well its the first now and ive called twice and they still dont have it, ill try again later in the day. my internet went down from 10pm to 2am last night and it never goes down, so i called and the tech said they were doing some upgrades in my area for the new 16/2 tier. It should be anytime now.. *i hope*. he also said he believes the 10mb tier was going to come down $20 in price and the 16/2 would be either what the current price is for 10/1 or possibly $5 more. Ill keep you all posted...]]> http://www.dslreports.com/forum/remark,19544118 Sat, 01 Dec 2007 12:12:54 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19515136 markopoleo :
said by dks7 See Profile :

yada yada ya im aware of all that gobbleegook. I know plenty about packet transport over networks and how distance and hops effect overall speed. MY ARGUMENT is that charter isnt doing squat with your modem or your speed and you can prove this by looking at your sync rates. Thats the max your gonna get no matter what. So some guy coming on here saying he's pulling 12mbit in a speed test means nothing.
The Sync rate has nothing to do with it, because I'm pulling 1.8MB/s from newsgroups regularly now, modem is not even close to that.]]> http://www.dslreports.com/forum/remark,19515136 Mon, 26 Nov 2007 22:06:59 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19514656 blade720 : I agree matt.

I also see 10.4 mbits from speedtests and 1300kb/sec.. never once has it reached over that. :) so charter is doing something on your end. However mine hasn't changed, i'm positive your modem configs have changed. Only if the 5100's showed it huh :) so u could shut this guy up.

Hope 16mb does come out in Jan :) for us "stl area" users =)]]> http://www.dslreports.com/forum/remark,19514656 Mon, 26 Nov 2007 21:02:02 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19513792 matt314159 :
said by dks7 See Profile :

yada yada ya im aware of all that gobbleegook. I know plenty about packet transport over networks and how distance and hops effect overall speed. MY ARGUMENT is that charter isnt doing squat with your modem or your speed and you can prove this by looking at your sync rates. Thats the max your gonna get no matter what. So some guy coming on here saying he's pulling 12mbit in a speed test means nothing.
I know there's no sense arguing with you but if you read my posts, I've repeatedly said that my speedtest results are borne out in real life with the actual throughput I'm seeing. They did SOMETHING.

I understand how the config files work and I realize that even if I knew what my provisioned speed was (which I can't look at because my SB5100 does not show the provisioned speed anywhere on the pages that I know of) that would be my ultimate final cap. I also realize that due to tcp overhead, I would probably only get somewhere between 85-95% of that cap.

I don't know what's so hard to understand about what i'm saying.]]> http://www.dslreports.com/forum/remark,19513792 Mon, 26 Nov 2007 19:00:14 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19513235 dks7 : yada yada ya im aware of all that gobbleegook. I know plenty about packet transport over networks and how distance and hops effect overall speed. MY ARGUMENT is that charter isnt doing squat with your modem or your speed and you can prove this by looking at your sync rates. Thats the max your gonna get no matter what. So some guy coming on here saying he's pulling 12mbit in a speed test means nothing.]]> http://www.dslreports.com/forum/remark,19513235 Mon, 26 Nov 2007 17:38:07 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19512644 dwykofka : dks7
lol you really are the uber troll geek aren't ya...

Your modem configuration is not a true measure of your connectivity to the internet. It is simply the speed at which your modem connects to the local headend. This would be a great number to use if peoples destinations were located in their local headend. But they are not, the speed at which charter transports your packets to places like google / yahoo is what people actually care about.

There are many factors that can play into the speed that someone gets when they download data from a website including (but not limited to):
sync speed
Noise
Switch utilization
Traffic shaping
Routing Path
Utilization level of upstream carrier
Proper load balancing (route science)

anyway the connection between your cable modem and charter is a static speed that has nothing to do with the load on charters network and the level of utilization on the upstream provider that they purchase bandwidth from.]]> http://www.dslreports.com/forum/remark,19512644 Mon, 26 Nov 2007 16:18:46 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19509473 jarablue : This is what I got at 3:24 AM. I wish this wall all day speeds. But it is good. I can't wait for 16 meg. I will sign up day one. I hope it gets here earlier than the projected Dec 08 time frame :(

Last Result:
Download Speed: 10464 kbps (1308 KB/sec transfer rate)
Upload Speed: 1007 kbps (125.9 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,19509473 Mon, 26 Nov 2007 03:24:49 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19508596 matt314159 :
said by dks7 See Profile :

I see 1375kb/sec 24/7 anytime i do a real world download. Never fluctuates, yet speedtests can vary wildly, also keep in mind most speed tests use small test files, and you will get an immediate boost for a second or two usually on the test, and that greatly influences the tests. Again read your modem config for what you can actually get real world, speed tests are nothing more than e-penis measurements for the bored.
I normally see 1300KB/s in real world downloads. Times that by 8, and that's right around 10.4mb/s. My speedtests normally show 10.4-10.6 which I feel is accurate enough. Today, they were/are showing me about 11.5 on the speedtest. Real world was showing me 1400-1450KB/s on usenet, which translates to 11.4-11.6mb/s.

In my experience, the speedtest.net results are pretty decent, even for high speed connections.

Do you know of some secret way to pull the config off my SB5100? Because I know for a fact that none of the modem's pages show me the provisioned speed. I would be interested in looking at that though.]]> http://www.dslreports.com/forum/remark,19508596 Sun, 25 Nov 2007 22:51:43 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19508557 dks7 : I see 1375kb/sec 24/7 anytime i do a real world download. Never fluctuates, yet speedtests can vary wildly, also keep in mind most speed tests use small test files, and you will get an immediate boost for a second or two usually on the test, and that greatly influences the tests. Again read your modem config for what you can actually get real world, speed tests are nothing more than e-penis measurements for the bored.]]> http://www.dslreports.com/forum/remark,19508557 Sun, 25 Nov 2007 22:45:22 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19508465 matt314159 : Apparently the mods didn't like me correcting dks7 on his incorrect usage of you're vs your, so i won't do that this time.

As I said in the post that was deleted, the speedtests are accurate enough; especially when the results are borne out in the real world. I was seeing about 1400KB/s on usenet today, whereas I usually only hit 1300KB/s.

I wish I could see the config on my SB5100 to see how much the cap changed, but last I checked, you can't see your provisioned speed on the SB5100. ]]> http://www.dslreports.com/forum/remark,19508465 Sun, 25 Nov 2007 22:30:25 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19508384 markopoleo :
said by dks7 See Profile :

Your all on crack, speed tests are wildly inaccurate, want to see whats really going on go read your modems config jeez.
Nope, they are inaccurate in the sense of being different speeds all over the states. But they are accurate in seeing your BEST speed when you get it.

They would get similar results from newsgroups if they used them. I also see 1.2MB/s-1.9MB/s from newsgroups.

I wonder if Charter uses something like Comcast for powerboost...]]> http://www.dslreports.com/forum/remark,19508384 Sun, 25 Nov 2007 22:15:56 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19508040 dks7 : Your all on crack, speed tests are wildly inaccurate, want to see whats really going on go read your modems config jeez.]]> http://www.dslreports.com/forum/remark,19508040 Sun, 25 Nov 2007 21:19:12 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19507140 matt314159 :
said by Flip221 See Profile :

OK, and back to ~14 Mb down, but still only 800-900 Kb up.
You're not alone in having a speed bump, man. Yours was more drastic than mine, however. Today I had to reboot my modem while trying to troubleshoot a vonage problem, and when everything came back up, these are the speeds I'm getting:



Before, my average download was 10400-10600, with MAX peaks maybe around 10700. NEVER in hundreds of speedtests, did I ever even reach 10900, let alone 1100. Upload's the same as it always has been.

Looks like they're up to something. I don't know what, but I'll enjoy and appreciate my 15% bump in download speed while it lasts. ]]> http://www.dslreports.com/forum/remark,19507140 Sun, 25 Nov 2007 19:05:28 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19503689 dav0r : Welcome to the results of users and providers conditioning themselves into a pee pee match consisting solely of download throughput rates for bragging rights.

Pushing the envelope to get to at least 20% of Japanese throughput is commendable but I wish providers would talk about something other than download speed. I guess it's supply and demand.

At any rate hopefully we'll all have a better internet in the future. I thought things would be 25/5 by now and latency on any network would be a minimal issue at best (when major rings went down or something like this) but that is not the case so I'll take anything really consistent at this point... and that's what I've done.]]> http://www.dslreports.com/forum/remark,19503689 Sun, 25 Nov 2007 01:07:20 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19493956 Flip221 : OK, and back to ~14 Mb down, but still only 800-900 Kb up. ]]> http://www.dslreports.com/forum/remark,19493956 Fri, 23 Nov 2007 00:38:45 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19488203 Flip221 : Well, it looks like I spoke too soon. I'm now seeing barely 3Mb down. idk wtf is going on...]]> http://www.dslreports.com/forum/remark,19488203 Wed, 21 Nov 2007 20:22:36 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19486963 gzt7d8 :
said by Flip221 See Profile :

WOOT! Looks like something is going on in Bay City/Essexville. I'm getting 14 Mb+ down, but still only 800-900 Kb up. I have had the 10/1 package for over a year and never gotten speeds like this... Must be a Thanksgiving surprise!!!
Can you post a speed test?

Yours truly,
Anxious
--
"It's not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change." Charles Darwin ]]> http://www.dslreports.com/forum/remark,19486963 Wed, 21 Nov 2007 16:28:38 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19486822 zed260 : i doubt they will have it here anytime before febrary 1st

im leaning towed it being here maybe before june 29th 08 my birthday with any luck]]> http://www.dslreports.com/forum/remark,19486822 Wed, 21 Nov 2007 16:06:43 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19486754 sudogreg : must be sooner than we all think then, haha]]> http://www.dslreports.com/forum/remark,19486754 Wed, 21 Nov 2007 15:53:19 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19486389 Flip221 : WOOT! Looks like something is going on in Bay City/Essexville. I'm getting 14 Mb+ down, but still only 800-900 Kb up. I have had the 10/1 package for over a year and never gotten speeds like this... Must be a Thanksgiving surprise!!!]]> http://www.dslreports.com/forum/remark,19486389 Wed, 21 Nov 2007 14:48:00 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19486253 useless : rofls. no offense taken.

I was surprised by the dates I was given. I know where they tested it, although not sure about the results. Think they were favorable though. (people were bumped to 16m without knowing )

The hardest part about rolling it out isnt the new technology, its the money making portion. And if it will saturate the network...i think we are looking to just have 5m,10m,16m until Docsis 3]]> http://www.dslreports.com/forum/remark,19486253 Wed, 21 Nov 2007 14:24:47 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19486068 matt314159 :
said by Lazlow See Profile :

Matt

Useless's post is useful in that it shows that this is not just another one of charter's vaporware products for our area. We still see posts from people who do not have 10meg available in their area yet.

Useless has also been of great help to me and many others on many occasions. I actually get more help from him than I do if I go down to my local headend.

Lazlow
I didn't realize he was actually a respected member of the community, and a Charter insider at that! Totally my bad! I'm still the new guy on the block, sorry.

I seriously thought he was just being a troll. ]]> http://www.dslreports.com/forum/remark,19486068 Wed, 21 Nov 2007 13:54:43 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19486018 markopoleo : If useless is talking about our area, I already know its January. Its not news to that effect. ]]> http://www.dslreports.com/forum/remark,19486018 Wed, 21 Nov 2007 13:45:39 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19485944 Lazlow : Matt

Useless's post is useful in that it shows that this is not just another one of charter's vaporware products for our area. We still see posts from people who do not have 10meg available in their area yet.

Useless has also been of great help to me and many others on many occasions. I actually get more help from him than I do if I go down to my local headend.

Lazlow]]> http://www.dslreports.com/forum/remark,19485944 Wed, 21 Nov 2007 13:34:37 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19485380 matt314159 :
said by useless See Profile :

I got dates for this. Secret though. :) There has been testing with it various places as well.
Well, useless, your username says it all, thanks for posting!]]> http://www.dslreports.com/forum/remark,19485380 Wed, 21 Nov 2007 12:10:39 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19485238 useless : I got dates for this. Secret though. :) There has been testing with it various places as well.]]> http://www.dslreports.com/forum/remark,19485238 Wed, 21 Nov 2007 11:47:47 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19477370 smerre01 : Have been dealing with our local charter corp. office for the past few weeks fixing a packet loss issue, and was assigned a resolution manager here in Greenville named Sheila. I inquired about the 16/2 service for here in Greenville, per her it will be here in GVL, SC 3/1/08 at latest by mid March, however she refused to disclose any pricing for a service that far away from it's launch date. Hope this helps the Greenville people out......]]> http://www.dslreports.com/forum/remark,19477370 Tue, 20 Nov 2007 08:46:55 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19457203 matt314159 : how's that line go? "In theory, there's no difference between theory and practice. In Practice, there is."

something like that.

Anyway I just know that there's also a lot of IDIOT technicians out there that don't know what they're talking about. I had an issue in August of '05 where the power on the line coming in was WAY too high, I think he said it was reading 28dbmv in the house at the cable that connects to the modem. In my mind, it was a miracle the modem was able to stay on at all (frequent drops were why the tech was called out). I told him, "that's way too high, that needs to be fixed..." to which the tech replied, "oh no, I like my signal levels nice and strong, the higher the better--you'll get better downloads that way".

I thanked Einstein for his time and sent him on his way and then got them to schedule a different person to come out. The 2nd guy was great, told me that the signal was way too high on that frequency, and called in a maintenance truck to do some tuning, I forget if it was at the node or at my drop where they did the work.

The point is...what was my point? There's just a lot of people who don't know what they're talking about is all. I am no expert, but I've done a lot of reading, and I am the go-between with charter for 5 different family member's households. When something goes wrong, they call me, and i come over and troubleshoot, call charter if necessary, etc. I've learned a lot that way.]]> http://www.dslreports.com/forum/remark,19457203 Fri, 16 Nov 2007 16:05:27 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19456860 Lazlow : Basically, reality is more important than theory.]]> http://www.dslreports.com/forum/remark,19456860 Fri, 16 Nov 2007 15:18:49 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19455306 markopoleo : Its not misinformation, its just that many of the modems out claim to be compliant but just are not when push comes to shove. Remember lots of hardware comes out before stuff is certified..like wireless stuff for example.

The webstar modems are also "suppose" to get high speeds to, but had to be replaced.]]> http://www.dslreports.com/forum/remark,19455306 Fri, 16 Nov 2007 11:20:22 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19455082 matt314159 : I think there's a lot of misinformation floating around when it comes to having to replace your modem. Here's the speed capibilities of the DOCSIS standard:


It's not like some modems are only 8meg/s modems, while others are 2meg/s. I think it's likely more of an issue of replacing all docsis 1.0 modems with 1.1 or 2.0 certified modems, if charter is upgrading their protocol along with the upgrades.

But even grandpa methusula, the SB4100 is docsis 1.1 compliant, and that's like 10 years old. So maybe they're switching to DOCSIS 2.0 during this upgrade? I don't know. but it sounds weird hearing people say, "I will have to change my modem because it's only rated at 8mbps", I don't understand how that can possibly be true.]]> http://www.dslreports.com/forum/remark,19455082 Fri, 16 Nov 2007 10:40:32 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19454913 jeffro : what about the netgear ones? i just got one when they installed it. i would assume it could handle 16 right?]]> http://www.dslreports.com/forum/remark,19454913 Fri, 16 Nov 2007 10:04:40 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19454794 Darkk : What about the new smaller Ambits? No good on 16?]]> http://www.dslreports.com/forum/remark,19454794 Fri, 16 Nov 2007 09:36:24 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19454644 markopoleo :
said by Q_Q :

any truth to this?...

ran into a tech [not a subbed installer, a real charter tech at the main office] while out and about and i asked him about 16meg package.. he said it is testing fr our area but that when it is rolled out if I want to upgrade I will need to go to the local office and pick up a new modem because the mainstream webstar or ambit modems that almost everyone has will not work with 16meg.

I thought the current modems were docsis compliant and should have no problems with 16meg... even if the tables needed to be updated, couldn't a new firmware be pushed out to the modem instead of having to get it replaced?
He is correct. Majority of modems out that Charter gives to customers don't support 16meg. The linksys one at walmart I was looking at last night supports "Up to 12MB/s". When I got 10meg from charter the mainstream webstar modem had to be replaced cause it capped at 8meg.

The newer Motorola's work perfectly though if you already got them.]]> http://www.dslreports.com/forum/remark,19454644 Fri, 16 Nov 2007 09:03:40 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19454629 gzt7d8 : Hi Cork, I posted in the thread back on August 26th. It was answering a question on pricing in Michigan.

Personally, I've had 10MB/1MB service since January. I'm just west of Flint and I see you're on the west side of the state.

The service has been great, but there are some of us that are currently experiencing problems with the service.
»[HSI] Super slow on 10Meg line. Thumb Area Michigan

Defiant is giving us a hand on this problem.

Hey if they want to offer 16MB in Michigan, I'll consider it.

Greg
--
"It's not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change." Charles Darwin ]]> http://www.dslreports.com/forum/remark,19454629 Fri, 16 Nov 2007 09:01:01 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19454516 jeffro : i just got 10meg through charter. its great. i was surprised. ive run speed test at different times in the day, mainly in the evening and the lowest ive gotten so far from the kalamazoo server is high 8's. i almost always get 1 up too.]]> http://www.dslreports.com/forum/remark,19454516 Fri, 16 Nov 2007 08:33:47 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19454024 jarablue : Are there any techs that support the Worcester system in MA? I remember maybe one that did but can't remember his name now on here. If any do, is it true that Worcester won't see 16/2 until the end of 08? I may be gone by then but I would like to know. If it is rolling out soon I would love to give Charter my money. ]]> http://www.dslreports.com/forum/remark,19454024 Fri, 16 Nov 2007 03:31:49 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19453999 anon : any truth to this?...

ran into a tech [not a subbed installer, a real charter tech at the main office] while out and about and i asked him about 16meg package.. he said it is testing fr our area but that when it is rolled out if I want to upgrade I will need to go to the local office and pick up a new modem because the mainstream webstar or ambit modems that almost everyone has will not work with 16meg.

I thought the current modems were docsis compliant and should have no problems with 16meg... even if the tables needed to be updated, couldn't a new firmware be pushed out to the modem instead of having to get it replaced?]]> http://www.dslreports.com/forum/remark,19453999 Fri, 16 Nov 2007 03:15:50 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19428952 Flip221 : Yeah, 10/1 confirmed as still being highest current available speed here in Essexville, MI too (called last week).

Kirt]]> http://www.dslreports.com/forum/remark,19428952 Mon, 12 Nov 2007 12:14:18 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19428878 cork1958 :
said by budone See Profile :

10/1 is available down there Cork.
I thought of pm'ing you too!
Was this your first reply to this thread? Like I said, I went through all but 2 pages of it, kind of quickly, and didn't see anybody from MI here. I was concentrating more on the where part then the name part of the peoples names here.

Thanks
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/]]> http://www.dslreports.com/forum/remark,19428878 Mon, 12 Nov 2007 12:02:43 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19428572 budone : 10/1 is available down there Cork. ]]> http://www.dslreports.com/forum/remark,19428572 Mon, 12 Nov 2007 11:22:48 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19427634 cork1958 : What the heck?
Just went through almost every page of this thread just to see if I could see anybody from MI in here. I didn't see a single person!!

To be honest, I don't have a clue as to if this speed has even been thought of here! Not even REAL positive if the 10/1 speed is available either? Not that I'm THAT interested anyway, but hey, WTH!!
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/]]> http://www.dslreports.com/forum/remark,19427634 Mon, 12 Nov 2007 07:46:33 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19424900 WyckedKnight : AT&T uverse stopped here in my area. But in others here it's still further along in completion. Sadly it's hard for me to tell if what they have done so far is working, Cause I don't use their service at all. A friend of mine seems to have clearer calls now that they have done work in his area of Burbank which is less then 1/4 a mile form me. But the way i see it though I'll never spend a dime with AT&T. ]]> http://www.dslreports.com/forum/remark,19424900 Sun, 11 Nov 2007 18:15:41 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19423354 Lazlow : Its kind of interesting that when ATT uverse stalled (again) Charters 16/2 stalled as well (neither has stopped).]]> http://www.dslreports.com/forum/remark,19423354 Sun, 11 Nov 2007 12:47:37 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19422902 anon : Is there any news getting 16/2 to Greenville, SC?]]> http://www.dslreports.com/forum/remark,19422902 Sun, 11 Nov 2007 10:57:42 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19422181 matt314159 : thats cool that you're getting some good speeds but the upgrade doesnt really work like that. once the capacity is in place, (probably already is almost everywhere) they put the new configuration into the system. Then you order the upgrade and they provision your modem to the new speed. The modem will reboot and pull the new config file from the server and that will be that, upgrade complete. The config file is a small file that tells the modem how fast it is allowed to go. ]]> http://www.dslreports.com/forum/remark,19422181 Sun, 11 Nov 2007 05:22:07 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19421803 mtf06 : Hi, I called my company and they said it's not available here yet but it will be soon. However I have been running speedtests daily and sometimes it shows my "10Meg" and other times it shows much faster speeds look:


I think I'm in process of receiving upgrade but not "fully" there.]]> http://www.dslreports.com/forum/remark,19421803 Sun, 11 Nov 2007 01:22:40 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19416731 BoMarty :
said by markopoleo See Profile :

said by BoMarty See Profile :

Called Charter today:

16meg service for zip code 63011 (St Louis) will be $79.99 (without other Charter services). $69.99 if you have Charter Cable TV.

Currently 10meg service in 63011 (ST Louis) is $79.99, same as above. $79.99 no other Charter services, $69.99 with other Charter Services.

Kinda looks like, a bump up in speeds at no additional cost as the current 10meg.

Why is 10meg cheaper here than in st.louis? Still a good deal, I will only pay $10 more for 16meg here standalone HSI
I think you wont be paying anymore than what you currently are for 10meg, markopoleo. That was the way it was explained to me. ]]> http://www.dslreports.com/forum/remark,19416731 Sat, 10 Nov 2007 01:38:13 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19416452 stlpaul :
...and is testing a new 16-megabyte high-speed Internet.
16-megabyte high-speed Internet... I've got to get me one of those!]]> http://www.dslreports.com/forum/remark,19416452 Sat, 10 Nov 2007 00:21:31 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19415699 markopoleo :
said by BoMarty See Profile :

Called Charter today:

16meg service for zip code 63011 (St Louis) will be $79.99 (without other Charter services). $69.99 if you have Charter Cable TV.

Currently 10meg service in 63011 (ST Louis) is $79.99, same as above. $79.99 no other Charter services, $69.99 with other Charter Services.

Kinda looks like, a bump up in speeds at no additional cost as the current 10meg.

Why is 10meg cheaper here than in st.louis? Still a good deal, I will only pay $10 more for 16meg here standalone HSI]]> http://www.dslreports.com/forum/remark,19415699 Fri, 09 Nov 2007 21:51:35 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19414653 BoMarty : Called Charter today:

16meg service for zip code 63011 (St Louis) will be $79.99 (without other Charter services). $69.99 if you have Charter Cable TV.

Currently 10meg service in 63011 (ST Louis) is $79.99, same as above. $79.99 no other Charter services, $69.99 with other Charter Services.

Kinda looks like, a bump up in speeds at no additional cost as the current 10meg.

Sweeeett..........IF you can afford this price, 10meg users will be getting 16megs for same price. Most likely, you would need to contact Charter, otherwise nothing will change in the billing or speed package. But that will come later, or........SHORTLY!!!!]]> http://www.dslreports.com/forum/remark,19414653 Fri, 09 Nov 2007 18:42:07 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19414559 BoMarty : Charter braces for big-time competition....................

But Charter is confident it can compete, and that it can do so without too much damage.

"We're not playing on price," Lovett said. "The way to play competitively is to make sure you have the right viable products to serve the customer."

To that end, Charter is expanding its high-definition lineup; it now has 20 channels, plus various premium offerings. It is also continuing to develop On Demand services — programming that's instantly available — and is testing a new 16-megabyte high-speed Internet.

Full story here:
»www.stltoday.com/stltoday/busine···Document]]> http://www.dslreports.com/forum/remark,19414559 Fri, 09 Nov 2007 18:24:49 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19414405 anon : 16meg for charter is coming very very soon and it was even talked about in the post dispatch today. im mad i was forced to go from 3meg to 5meg couple days ago because for some reason i was still getting 10meg from when i down graded from it couple months ago. ]]> http://www.dslreports.com/forum/remark,19414405 Fri, 09 Nov 2007 17:58:47 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19411146 markopoleo :
said by BoMarty See Profile :

This is my first post to this thread. But I have been watching closely the progress of the 16meg program. So I called Charter today. I am located in ST LOUIS. Was told 16meg is coming to ST Louis and "they" are currently working on the upgrade here in St Louis. I was NOT given a date when 16/2 is available, so it is one of those calls that you really don't know if its tomorrow, or months from now. IF it is true, "they" are working on the upgrade, my guess is it could be here in a matter of weeks or a month or 2? That is only my opinion.

Now I am REALLY interested in this thread :)
I live about a hour for St.Louis, they told me January. I called 3 times and each time they say "call back beginning on next year" or flat out Jan. So im guessing January for most of Missouri.]]> http://www.dslreports.com/forum/remark,19411146 Fri, 09 Nov 2007 08:39:49 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19406454 BoMarty : This is my first post to this thread. But I have been watching closely the progress of the 16meg program. So I called Charter today. I am located in ST LOUIS. Was told 16meg is coming to ST Louis and "they" are currently working on the upgrade here in St Louis. I was NOT given a date when 16/2 is available, so it is one of those calls that you really don't know if its tomorrow, or months from now. IF it is true, "they" are working on the upgrade, my guess is it could be here in a matter of weeks or a month or 2? That is only my opinion.

Now I am REALLY interested in this thread :)]]> http://www.dslreports.com/forum/remark,19406454 Thu, 08 Nov 2007 13:02:51 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19405347 mbkowns : Well I called again.. haha got told this time that the West being california won't see the upgrade until earliest feb and latest would be march of next year. I also got information that the ordering ability will be pushed into there system for customers not in the area months before it actually rolls out in these areas. So I am feeling we are SOL for awhile. I am going to go from multiple times a week calling to every month or so.
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- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19405347 Thu, 08 Nov 2007 10:02:50 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19404421 matt314159 : I've been checking about every other day and still nothing yet, but hopefully you're right, and it is soon! I can really use that extra upload speed. 60% more download speed won't hurt either!]]> http://www.dslreports.com/forum/remark,19404421 Thu, 08 Nov 2007 03:08:38 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19404407 jarablue : I called to add Charters phone service and cancel my Vonage. The rep on the phone told me that in 1 week 16 meg will be deployed. I really really want to believe that. Sign me up right now!! I am so calling her back in a week.]]> http://www.dslreports.com/forum/remark,19404407 Thu, 08 Nov 2007 03:00:50 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19400182 jarablue : "Our area will be upgraded to handle that speed at the end of 08, tenatively"

I would love to move. I have to pay for 2 cable modems. It's so sad I don't want to type the rest.]]> http://www.dslreports.com/forum/remark,19400182 Wed, 07 Nov 2007 13:48:47 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19399187 smerre01 : Well I just got off the phone with Corporate escalations about a packet loss problem I have been having, and asked about the 16/2 package. They stated it was becoming available, but was not yet in my area, so the Corporate office acknowledges it, and it is in fact coming out, however no pricing.]]> http://www.dslreports.com/forum/remark,19399187 Wed, 07 Nov 2007 11:05:09 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19388544 WyckedKnight : Just checked Burbank only has the 10/1 package still. i got his from CSR
Joshua: Ok currently Robert we have 10meg as the highest speed we are working to expand it everywhere but at this this we have 16meg only in Texas.
Robert: ok thank you

Joshua: Thats ok one moment please while i research that for you .

Robert: compatition i mean sorry typo

Robert: ok i had heard that a newer package was coming out that was a 16/2 is that going to be in FIOS compation areas?

Joshua: Ok Robert currently you have 10meg service and i do apoligize but there are no upgrades availble
in the area right now.]]> http://www.dslreports.com/forum/remark,19388544 Mon, 05 Nov 2007 17:59:13 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19382103 dwykofka :
Joyce: Currently, we do not have an estimated time when it will be available in your area. We will just inform you if 16M is available in your area. ]]> http://www.dslreports.com/forum/remark,19382103 Sun, 04 Nov 2007 15:55:15 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19381529 matt314159 : I'm startin' to think we all might be waiting a few months...]]> http://www.dslreports.com/forum/remark,19381529 Sun, 04 Nov 2007 13:24:44 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19381480 markopoleo : Got off the phone from Charter, she said Missouri gets 16meg jan 1st. Pricing is NOT set. But said it will be cheaper than 10meg is currently if you bundle only.

She even put me down to get upgraded to it when it comes out. sweetness. Guess i got to wait a few months :P]]> http://www.dslreports.com/forum/remark,19381480 Sun, 04 Nov 2007 13:12:24 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19376715 matt314159 : Just tried online chat today, no joy. Still told me 10mb was the fastest I could get.

I might try calling later this afternoon, but otherwise I'll just check back on monday. ]]> http://www.dslreports.com/forum/remark,19376715 Sat, 03 Nov 2007 14:16:56 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19373244 TheKnossos :
said by LowRider See Profile :

said by TheKnossos See Profile :

I called in today as well, Lady said they didn't have the "codes" in their system yet but to check back next week, and that Texas and California will be the first ones to be upgraded. Also, as joker said, this lady confirmed you'll have to call in for the reduced rate on the 10/1 or to be upgraded to 16/2.
thought they were doing the testing in Dallas area? that sucks, there testing it but u can't get it. lololol
It sucks that a college town just 30 miles north of DFW (Denton) is actually the test bed intead of Dallas or Fort Worth =\

Kind of like Keller was the test bed for Verizon FIOS... Keller is only 1500 feet from my house.]]> http://www.dslreports.com/forum/remark,19373244 Fri, 02 Nov 2007 20:34:28 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19373202 anon : I just called Charter (Nov 2nd) to see if 16/2 was available in my area (Madison, WI). Of course she said not yet, but she did say they just got done getting rid of the 3mb service to make way for the 16mb, should be soon she said. Not sure why they have to get rid of the 3 to have 16 but whatever.. guess ill have to stick with the 10 for a bit longer.]]> http://www.dslreports.com/forum/remark,19373202 Fri, 02 Nov 2007 20:27:23 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19373122 LowRider :
said by TheKnossos See Profile :

I called in today as well, Lady said they didn't have the "codes" in their system yet but to check back next week, and that Texas and California will be the first ones to be upgraded. Also, as joker said, this lady confirmed you'll have to call in for the reduced rate on the 10/1 or to be upgraded to 16/2.
thought they were doing the testing in Dallas area? that sucks, there testing it but u can't get it. lololol]]> http://www.dslreports.com/forum/remark,19373122 Fri, 02 Nov 2007 20:17:20 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19372573 TheKnossos : I called in today as well, Lady said they didn't have the "codes" in their system yet but to check back next week, and that Texas and California will be the first ones to be upgraded. Also, as joker said, this lady confirmed you'll have to call in for the reduced rate on the 10/1 or to be upgraded to 16/2.]]> http://www.dslreports.com/forum/remark,19372573 Fri, 02 Nov 2007 18:36:34 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19372178 matt314159 : I called in on my lunchbreak, and found a friendly CSR who checked and said that it's not in my area yet. She told me that the price would be "between $69 and $79" for the 16mb, but didnt offer me an ETA. She did say that she could put in a pre-order for it, and note the account that I gave vocal authorization to put the upgrade on the account, once it's available.

I'll still be calling in later, probably monday, to check on things. I want this upgrade as SOON as it's availble. here!]]> http://www.dslreports.com/forum/remark,19372178 Fri, 02 Nov 2007 17:26:44 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19371971 LowRider :
said by matt314159 See Profile :

He told me to call their "advanced support" at 888-438-2427 but if i'm not mistaken isn't that their regular phone number?

yes it is, i call a different number, they have like 5 it seems like but i like this one 1-800-955-7766.

i called to drop my movie channels, (ended up keeping them since it was going to save 5$) but the girl i talked to mentioned 16/2 was coming, she said you would have to call to upgrade, there not going to automatically upgrade anyone from what she said. i asked about cost but she couldn't give anything out to me since its not in my area (DAMN :) :)) but its coming folks.

Question for anyone with the power to look this up, a person a thread up or two said they were going to use DOCSIS 3.0 for 16/2. that doesnt make sense to me, could anyone put this into layman's terms? Cause why would they use two different systems or can there systems pretty much do both on there servers? And why not add the other 2 Internet tiers to the new DOCSIS 3.0 if in fact they are going to be using it on the 16/2? i mean after all even with 1.1 we should still be able to get these speeds]]> http://www.dslreports.com/forum/remark,19371971 Fri, 02 Nov 2007 16:52:34 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19370195 dav0r :
said by matt314159 See Profile :

What did I ever do to you?
LOL...]]> http://www.dslreports.com/forum/remark,19370195 Fri, 02 Nov 2007 12:14:05 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19370156 matt314159 : Just got off a chat this morning and did not go as planned. The rep assured me that the 16mb is still not in my area, and of course no ETA. He told me to call their "advanced support" at 888-438-2427 but if i'm not mistaken isn't that their regular phone number?

I'll call in this evening when I get off work. ]]> http://www.dslreports.com/forum/remark,19370156 Fri, 02 Nov 2007 12:08:59 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19369705 mbkowns : Found out what the big NOV 2nd was all about.

NOV 2nd is the day they got rid of 3mb service and all the prices change in all areas even with out 16mb. Also the HSI XXXX is the new account codes they use to upgrade.

Prices without TV and no Modem Lease.
HSI BASE 5MB = ??.??
HSI PLUS 10MB = 49.99
HSI MAX 16MB = ??.??

I forgot to ask for those prices but people did find out already maybe 16mb will be 59.99 because for 10mb @ 49.99 is alot better then the 79.99 i was payin.

Not sure bout this so much didn't think docsis3.0 was this far but he said the following.

The guy I talked to also said charter is going to DOCSIS 3.0 and that FEB 5th was a ETA that this would fully be deployed. He mentioned that a diff modem is needed for 16mb internet becuase it uses DOCSIS 3.0.
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- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19369705 Fri, 02 Nov 2007 10:47:24 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19367454 ltt75 : Just got off the phone with charter rep. mid month for 16mb here and verified that all packages getting bumped to 5-10-16.. ]]> http://www.dslreports.com/forum/remark,19367454 Thu, 01 Nov 2007 22:21:28 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19366652 matt314159 : I did both today.

Online chat answered back to me sonething like, "no, it's not available and I do not have any information on when it's going to be available" (before I even got a chance to ask for an ETA. Kind of had the attitude of sorry pal you're out of luck, I'm not gonna help you"

Phone convo was a tough-sounding girl with like a philly accent who said that 10mb was the highest I could get, and she acted like she had not even heard of the 16mb plan.

Are the agents being scripted to play dumb now or what?]]> http://www.dslreports.com/forum/remark,19366652 Thu, 01 Nov 2007 20:09:03 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19366405 markopoleo : Use the online chat, I find its more efficient now than calling in. ]]> http://www.dslreports.com/forum/remark,19366405 Thu, 01 Nov 2007 19:26:16 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19366335 mbkowns : Well I called again today for 92501 Riverside they told me nothing about when it will be release and had heard nothing about NOV 2nd I am going to call again tonight to see if I can get the right person on the phone.
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- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19366335 Thu, 01 Nov 2007 19:17:03 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19366040 tthnow : Any info for 95326?]]> http://www.dslreports.com/forum/remark,19366040 Thu, 01 Nov 2007 18:34:33 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19364326 philfna : Anyone know if tomorrow is the day for Madison, WI for sure?]]> http://www.dslreports.com/forum/remark,19364326 Thu, 01 Nov 2007 14:05:03 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19361355 IWLoneWolf : Very interesting ,Charter has provided Cable TV but not Internet service in my area.About three weeks ago the local paper ran an ad for Charter that cable Internet would be offered soon ,but no date listed for deployment.I have not seen any updates or ETA for deployment of new service, they sure like to be sneaky about things don't they.]]> http://www.dslreports.com/forum/remark,19361355 Wed, 31 Oct 2007 23:45:17 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19360478 matt314159 :
said by 44402812 See Profile :

Can you say "get a life"


What did I ever do to you?]]> http://www.dslreports.com/forum/remark,19360478 Wed, 31 Oct 2007 21:12:52 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19359526 matt314159 : I wonder whats with that news article that the mod posted saying "new charter speeds next week" that leads to dead link on the homepage?
Ah! there it goes, it's working now!]]> http://www.dslreports.com/forum/remark,19359526 Wed, 31 Oct 2007 18:27:32 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19355023 markopoleo : It seems the November-January is the 3 month window for deployment people expect it to be available. I heard Early Jan here in Missouri.]]> http://www.dslreports.com/forum/remark,19355023 Wed, 31 Oct 2007 01:18:50 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19352849 LowRider : If i was in cali i would call on the first then 2nd, then 3rd.... until its avaiable. Now be sure to list the price on all levels meaning, if you have just internet, if you get phone and internet, cable/internet, and triple play, big cable package or just expanded, i want to know prices and so do alot of others.

i'm currently paying for 10/1, biggest cable package (no HD) at $150 give or take a few dollars ]]> http://www.dslreports.com/forum/remark,19352849 Tue, 30 Oct 2007 18:50:49 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19352639 matt314159 : Okay first let me just state, that YES, I do have too much time on my hands. We'll get that out of the way right there.

WHen I saw that Joker called in, I decided to play monkey see, monkey do, so I called in for myself.

Spoke with a very friendly CSR named bruce, who spent literally 12 minutes (I checked my call timer) researching it for me. He came back on the line and said that he found something in the computer saying November 2nd, and that just to be sure, he got up and asked a couple supervisors to confirm it, and that it is indeed November 2nd for Socal.

So whether or not it's the 2nd or the 3rd, almost EVERYTHING i am hearing from charter is indicating that it's the first week of November. Confirmed by 2 online chat agents and a phone agent, by me, and supported by fellow users who have also called in.

We'll find out for sure on friday, but I think that's the day!]]> http://www.dslreports.com/forum/remark,19352639 Tue, 30 Oct 2007 18:13:00 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19352284 LowRider : last time i called i was told my area is usually first when upgrades are implemented. So if it is the first month of Nov i guess we will find out, and if not I'm sure it will be soon considering that when 10meg hit it was a few weeks at most if not a week.

EDIT: Just called to check seems Nov 3rd on the West coast and the end of January beginning of Feb. for East Coast.]]> http://www.dslreports.com/forum/remark,19352284 Tue, 30 Oct 2007 17:02:35 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19351891 matt314159 : Sorry to beat a dead horse, but I just got off another chat with a charter agent. Here's the log this time:

quote:
Matthew: Thank you Nikki! I appreciate the help!

Nikki: As of right now. on your account, it does not give us any option yet to upgrade you to 16Megs. You may try contacting us again during the first week of November.

Matthew: I wonder if you have any information about the 16mg internet speed tier coming to my area? I'm a current 10mb HSI Customer, *personal information removed* I'd like to upgrade as soon as it's available.

[Nikki - A representative has joined the session.]


I am cautiously optimistic that we might see 16mb sooner rather than later!]]> http://www.dslreports.com/forum/remark,19351891 Tue, 30 Oct 2007 15:59:41 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19350824 matt314159 :
said by markopoleo See Profile :

1. The service you have does not mean everyones has the same thing, lots of happy with service they have. Mine is ABOVE PAR.(I get 1.6MB/s sometimes downloading from newsgroups, 1.1MB/s average)
2. 10/1 package is not high for lots of people also. I'm perfectly fine with price, as well are others.
3. 16/2 was always planed for places besides FIOS area's. You fell for the internet fad of people assuming FIOS is in every town and how they are going to change the world.
1) ditto your #1, my speedtests clock in at 10.6mbps most of the time.
2) Charter has regional pricing. Your market may be $70 a month, while mine may be $59, while somebody elses market might be $79. It's all what the market will bear, if there are broadband alternatives in that area, etc. And don't forget it's not that hard to promotion-hop. I haven't EVER paid the full advertised rate for my services in over three years.
3) pretty soon FIOS everywhere will be a reality. Didn't verizon announce that they plan to have a fully IP based network within three years?

I think the competition is just heating up. CableCo's are in for a reality check once most of their customers have a Fiber alternative. Sure, Charter's 16/2 kinda sorta competes with fios on speed, but not really. Where Charter's maxing out, fiber is just only getting started. But I digress.

Just a few more days and we'll know whether Nov2 was the "magical date" or not...]]> http://www.dslreports.com/forum/remark,19350824 Tue, 30 Oct 2007 12:52:04 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19350746 markopoleo :
said by Wycked Knight :

Sorry on the Anon updating my comp after a reformat. wasn't the 16/2 package supposedly only going to be in the area's were they are in compatition with Fios. That was from my understanding. I already knew about the 3Mb package being taken out for months now. My sister had it when she moved out, and i warned her to get the 5mb package so she called and asked about the 3Mb be taken out. They told her the same thing i did which was back in Aug of last year. Who knows maybe with the current issues with Charters HSI as of late in Southern Calif. maybe it them working on updating the entire system. As we say at work, We'll believe it when we see it. I do apologise if this and my last post seemed a bit rude. It's just a bit frustrating that we have to pay a higher price for a service that's either near or below PAR. Funny thing is when i had asked a few months ago about why the 10/1 package was so high, they stated they did a public research and found most people would be willing to pay the $70 fee for the 10/1 package. As far as i know there was no public research.
1. The service you have does not mean everyones has the same thing, lots of happy with service they have. Mine is ABOVE PAR.(I get 1.6MB/s sometimes downloading from newsgroups, 1.1MB/s average)
2. 10/1 package is not high for lots of people also. I'm perfectly fine with price, as well are others.
3. 16/2 was always planed for places besides FIOS area's. You fell for the internet fad of people assuming FIOS is in every town and how they are going to change the world.]]> http://www.dslreports.com/forum/remark,19350746 Tue, 30 Oct 2007 12:40:11 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19349041 anon : Sorry on the Anon updating my comp after a reformat. wasn't the 16/2 package supposedly only going to be in the area's were they are in compatition with Fios. That was from my understanding. I already knew about the 3Mb package being taken out for months now. My sister had it when she moved out, and i warned her to get the 5mb package so she called and asked about the 3Mb be taken out. They told her the same thing i did which was back in Aug of last year. Who knows maybe with the current issues with Charters HSI as of late in Southern Calif. maybe it them working on updating the entire system. As we say at work, We'll believe it when we see it. I do apologise if this and my last post seemed a bit rude. It's just a bit frustrating that we have to pay a higher price for a service that's either near or below PAR. Funny thing is when i had asked a few months ago about why the 10/1 package was so high, they stated they did a public research and found most people would be willing to pay the $70 fee for the 10/1 package. As far as i know there was no public research.]]> http://www.dslreports.com/forum/remark,19349041 Tue, 30 Oct 2007 04:59:06 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19347610 useless : I think you all will be waiting until DOCSIS 3.0 is out for speeds like this.]]> http://www.dslreports.com/forum/remark,19347610 Mon, 29 Oct 2007 22:07:07 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19346035 LowRider :
said by WyckedKnight See Profile :

Adrian should of stated it would be available, in areas where the compete with Fios. Most areas that are not competing with Fios will still be stuck with the 10/1 package. Which then means those outside to compation zone will be paying higher prices for the 10/1 package then those in the compation zones. OK I'm moving to a compation zone.:D
there doing away with 3meg and Fios isn't in my area at all, look it up on web at charter.com or something like that where you can see the different packages and you'll notice 3meg is no more. Fios, its not in my town, its about 30 Min's away from were i live. there upgrading the whole market across the states. I think i know what the guy was talking about on the video that someone posted awhile back »video.msn.com/?mkt=en-us&fg=rss&···&from=34 . there going to upgrade as time goes by to the latest technology/speed.]]> http://www.dslreports.com/forum/remark,19346035 Mon, 29 Oct 2007 17:47:11 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19343114 markopoleo :
said by WyckedKnight See Profile :

Adrian should of stated it would be available, in areas where the compete with Fios. Most areas that are not competing with Fios will still be stuck with the 10/1 package. Which then means those outside to compation zone will be paying higher prices for the 10/1 package then those in the compation zones. OK I'm moving to a compation zone.:D
It has NOTHING to do with FIOS at all. Considering Charter does not even compete with fios in majority of its markets. Its just the standard upgrade path to add another tier now that 3meg is going bye bye.]]> http://www.dslreports.com/forum/remark,19343114 Mon, 29 Oct 2007 08:30:58 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19341759 WyckedKnight : Adrian should of stated it would be available, in areas where the compete with Fios. Most areas that are not competing with Fios will still be stuck with the 10/1 package. Which then means those outside to compation zone will be paying higher prices for the 10/1 package then those in the compation zones. OK I'm moving to a compation zone.:D]]> http://www.dslreports.com/forum/remark,19341759 Sun, 28 Oct 2007 22:48:39 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19337366 matt314159 : I checked again tonight (literally nothing better to do) with the chat agent, here's what he said this time (I'm "jim", he's "adrian")

By the way the convo reads from the bottom up:

quote:
Adrian: We expect to have it available in most franchises within two months.

Jim: So they do not have any sort of E.T.A. on when the 16mb service will begin?

Adrian: Is there anything else I can help you with today?

Adrian: Okay, well we do not currently offer the 16meg package in your area, however please check back over the next two months as it should be available shortly.
]]> http://www.dslreports.com/forum/remark,19337366 Sun, 28 Oct 2007 02:00:04 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19334592 Lazlow : Because when I made the initial calls the respective services were not available. The point was, in my experience, they seldom return such calls and one is much better off just checking back later. ]]> http://www.dslreports.com/forum/remark,19334592 Sat, 27 Oct 2007 14:36:43 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19333186 markopoleo :
said by Lazlow See Profile :

I am still waiting for the the call to inform me that 5meg is available. I am also still waiting on the call about when 10meg is available. I have had 5meg for a few years and tried the 10meg a couple of years ago(local system could not support it at that time, pulled about 7meg at best).
uh why would they call you if you already had it. lol]]> http://www.dslreports.com/forum/remark,19333186 Sat, 27 Oct 2007 08:32:16 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19326155 Lazlow : I am still waiting for the the call to inform me that 5meg is available. I am also still waiting on the call about when 10meg is available. I have had 5meg for a few years and tried the 10meg a couple of years ago(local system could not support it at that time, pulled about 7meg at best).]]> http://www.dslreports.com/forum/remark,19326155 Thu, 25 Oct 2007 23:41:32 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19325774 markopoleo : If you ask, the online person will take your number down and one of there people will call you when its available to you. They just forward your number to sales. Thats how come I was one of the first to get 10mb when it came out, charter called me. :)]]> http://www.dslreports.com/forum/remark,19325774 Thu, 25 Oct 2007 22:28:46 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19323160 matt314159 : I decided to try the same thing with a charter chat rep.

He was pretty friendly and informed me that while he doesn't see anything regarding an ETA of the 16mb plan, he noticed that the 3mb plan drops off on November 1, so he thinks it may coincide with that date.

I've previously been told Nov. 2, so I'm still cautiously hopeful. But it just depends on who you get when you call. I've also been told "sometime in early 2008". So we'll see. ]]> http://www.dslreports.com/forum/remark,19323160 Thu, 25 Oct 2007 14:38:47 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19322133 ltt75 : FYI, I was on live chat with charter rep. who mentioned my area was getting the 16mb plan on Dec 1st.

I guess thats when the plan upgrades occur also.]]> http://www.dslreports.com/forum/remark,19322133 Thu, 25 Oct 2007 11:56:37 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19314797 jarablue : Yes correct. I have downloaded at 20+megabit from my newsever for days on out. Not one peep. No one from Charter started a news broadcast. Nothing. Our area is more than capable. I don't know what the holdup is. More than likely it is political or $$$$. It sucks because the only one who suffers is the consumer. My line can handle 20+ fine. I guess 16 is the number Charter has in it's head. As soon as 16 hits I will subscribe to 2 tiers again and get 32 megabit. Charter continues to play footsie instead of deploying anything of worth.

Oh and really. What was the point of upgrading users from 1.5 to 2 meg???? and the users who did get the invite it was heralded from Charter as the 2nd coming. 512 increase on the download and the sales manager from Worcester back then told me if they gave everyone a 512 LOL upgrade that the system would fail. Serious. Who does a rollout nationwide of 512kb increase from co as big as Charter? That would be like verizon saying "to our most prized customers we are giving you an extra 512kb on your 50megabit dowload package" I still to this day wonder about that upgrade. Anyways until Charter start brandisihing some cohones they will always be, Charter.]]> http://www.dslreports.com/forum/remark,19314797 Wed, 24 Oct 2007 00:13:25 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19312606 zed260 : i called and asked about it for Cleveland tn said it would be February

also got some information on price its not been determined for my area yet and price varies by area ]]> http://www.dslreports.com/forum/remark,19312606 Tue, 23 Oct 2007 17:31:03 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19308335 mbkowns : I called today to order service was told only select areas is california are getting it.

Etheir the guy was a newb and feeding me or some peepz in cali can get 16mb

Try again! :)
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19308335 Tue, 23 Oct 2007 01:09:40 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19287560 Lazlow : I think the point is that if you can get 20 meg(or whatever) by using multiple connections why not just offer it as a single connection? Just bump his provisioning numbers. Most modems are rated at 20meg+, the line is obviously capable of handling it, so why not just do it? You would think that it would be cheaper and easier on the isp end (only one modem to deal with).]]> http://www.dslreports.com/forum/remark,19287560 Fri, 19 Oct 2007 13:05:41 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19286986 matt314159 : yeah but that's because it's using multiple download/upload sockets, so it can balance that across multiple lines. If you were just FTP'ing a file, you would only get 10/1 speeds at any given time unless you split it.]]> http://www.dslreports.com/forum/remark,19286986 Fri, 19 Oct 2007 11:41:24 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19285933 anon : I get the speed of both my lines on the DL. Upload is different. But on torrents both lines upload speed work as well. You just need to know how to setup the router to do it. I got 20 meg off of usenet everyday in and out. Easy as pie.]]> http://www.dslreports.com/forum/remark,19285933 Fri, 19 Oct 2007 08:24:19 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19285923 dwykofka : The problem with a dual wan is that the connection is not "bound" so you only get the speed of 1 line on any single connection. That would be fine for downloads because 10mb is pretty fast but the problem is uploads. It is really not worth it to run a dual wan setup and only get 1mb up per connection stream.

Another option since your ok with paying in the triple digits is a business coax account. In my area we have 5/2 business coax accounts that alow you to upload at 2mb/sec no dual wan needed and you get full bandwidth.

Just an fyi..]]> http://www.dslreports.com/forum/remark,19285923 Fri, 19 Oct 2007 08:22:10 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19281281 jarablue : Am I happy with 10meg? You bet. The price? No not at all. What I don't understand is Charter will let me have 2 10 meg lines coming into my house and I pay 120 a month for 20 meg. Yet they won't offer this on one line. I would love to ditch the dual wan and just have 1 cable modem. I could go for a quad WAN and have 40 meg. If I paid for it who cares? Charter should just say, and right now mind you, we have a 30 meg residential tier and it costs 180 a month. Only the enthusiasts would get it and it would tax the system little. Or do it my way and get 4 seperate cable modems. Just doesn't make sense.]]> http://www.dslreports.com/forum/remark,19281281 Thu, 18 Oct 2007 14:48:29 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19280921 anon :
said by jarablue See Profile :

Has Worcester been upgraded to this yet? *calls Charter* "by the end of 08" .....well at least there was nothing suprising during the call.
Jara -

Won't be this year for sure, End of 08 MAYBE. first or second quarter 09 more likely. ]]> http://www.dslreports.com/forum/remark,19280921 Thu, 18 Oct 2007 13:49:46 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19279971 markopoleo :
said by ltt75 See Profile :

Jarablue,

Maybe I should have been more specific, the Oxford MA area.

I know as well as you, since no fios in Worcester then no immediate upgrades in Worcester. :mad:
Does not matter if its FIOS or not area.]]> http://www.dslreports.com/forum/remark,19279971 Thu, 18 Oct 2007 11:27:47 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19279941 ltt75 : Jarablue,

Maybe I should have been more specific, the Oxford MA area.

I know as well as you, since no fios in Worcester then no immediate upgrades in Worcester. :mad:]]> http://www.dslreports.com/forum/remark,19279941 Thu, 18 Oct 2007 11:23:13 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19278305 mbkowns : So is this still a texas only service ... start the massacre and get it in other places.
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19278305 Thu, 18 Oct 2007 01:17:54 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19268088 jarablue : Has Worcester been upgraded to this yet? *calls Charter* "by the end of 08" .....well at least there was nothing suprising during the call.]]> http://www.dslreports.com/forum/remark,19268088 Tue, 16 Oct 2007 15:30:57 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19266725 matt314159 : well keep in mind the regionality of charter (is regionality a word?). They set their pricing based on the competition in local markets. Where I live, one might be able to get 3mb internet for $19.99/month for 12 months, another area, somewhere in the midwest where charter has no competition, same speed might be all they offer, and they might charge $45 a month for it, flat out.

It's very possible that you were both told correctly. ]]> http://www.dslreports.com/forum/remark,19266725 Tue, 16 Oct 2007 12:26:31 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19266437 markopoleo :
said by websiteworld See Profile :

I called and got my 5 Meg package dropped to 29.99/month. I was just told that charter will drop the 3 meg package leaving 5,10 and 16 meg. The price for 5Meg will be what 3 meg is, the price for 10 meg will be what 5 meg is now, and the 16 meg will cost what 10 meg does now.

So everyone wins on this deal.
I guess it depends on who you talk to. I was told differently..That 16meg will cost more than 10meg.]]> http://www.dslreports.com/forum/remark,19266437 Tue, 16 Oct 2007 11:28:03 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19266086 ltt75 : I am curious on when this upgrade will hit the Worcester System?

Chatted online with Charter rep, they would only disclose that an upgrade in coming, but info when.]]> http://www.dslreports.com/forum/remark,19266086 Tue, 16 Oct 2007 10:24:08 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19264128 websiteworld : I called and got my 5 Meg package dropped to 29.99/month. I was just told that charter will drop the 3 meg package leaving 5,10 and 16 meg. The price for 5Meg will be what 3 meg is, the price for 10 meg will be what 5 meg is now, and the 16 meg will cost what 10 meg does now.

So everyone wins on this deal.]]> http://www.dslreports.com/forum/remark,19264128 Mon, 15 Oct 2007 23:34:01 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19261248 LowRider : have you seen the first time user introductory rate of the 5meg on the website, its 15$, but of course it jumps to
60$. Nice little jump. ]]> http://www.dslreports.com/forum/remark,19261248 Mon, 15 Oct 2007 15:38:16 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19260243 andunn : Are these speed upgrades for certain areas or do they plan on eventually making these speeds available to all customers? I read somewhere they were bumping all 3MB customers to 5MB, but I'm assuming that's only for certain markets?

Just curious because I'm stuck on 3MB and would love to see a speed increase and I'm even willing to pay for it.]]> http://www.dslreports.com/forum/remark,19260243 Mon, 15 Oct 2007 12:36:56 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19255767 dwykofka : Still nothing in GSP]]> http://www.dslreports.com/forum/remark,19255767 Sun, 14 Oct 2007 17:40:36 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19239656 Hemp : charter said around december for 16/2 and hdtv :]]> http://www.dslreports.com/forum/remark,19239656 Thu, 11 Oct 2007 21:39:01 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19234727 markopoleo : You would be surprised, we got 10meg here first before most did in my area. I like in a small town of little over 4k people. Just all depends on area and where its fed from I suspect.]]> http://www.dslreports.com/forum/remark,19234727 Thu, 11 Oct 2007 04:47:30 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19229828 anon : Doesn't a 10Mbps cap translate into bandwidth of 1.25MB/s.? Of course, that's before overhead. Still, I have 10Mbps service and I'd love to be averaging 1.1MB/s. Bandwidth tests rarely go over 8.5 - 9Mbps, but most often individual sites don't seem to want to push data to me anywhere near my bandwidth limit.

16/2 would be a dream not for the 16, but to double the upload to 2. I already noticed a huge difference going from 256k to 1Mb upload. I doubt 16/2 will be in my area anytime soon (northern Michigan), though 10/1 did show up unexpectedly.]]> http://www.dslreports.com/forum/remark,19229828 Wed, 10 Oct 2007 11:46:40 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19228439 matt314159 : There's a config file on your cable modem that gets pulled from charters servers based on your mac address. This file sets the caps for your modem, so it would seem to me like you're getting a higher cap than what you're paying for. (which I think is awesome, and more power to you)

Because if your modem were really provisioned at 10mbps, that would be the max you would get, regardless of how many old people there are around you.

Enjoy it man, download some linux ISO's for me! ;)

I was so stoked earlier because that was almost exactly what I expected to see if you had a 16mb connection. I thought maybe they rolled their 16/2 tier out on the sly!]]> http://www.dslreports.com/forum/remark,19228439 Wed, 10 Oct 2007 02:30:39 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19228372 markopoleo : On 10MB line, my internet is just weird it always goes higher different times of day. One week I got 20MB/s all week. I suspect its because I live in area with lots of old people who don't use internet, or use it much anyways. :P

I would say the avarage I get is about 1.1MB/s]]> http://www.dslreports.com/forum/remark,19228372 Wed, 10 Oct 2007 01:50:55 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19225898 matt314159 : When did this happen? did you call and upgrade, or are you getting 14-15mbps on your 10m line?? I need details! ]]> http://www.dslreports.com/forum/remark,19225898 Tue, 09 Oct 2007 18:34:29 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19224533 markopoleo : :P

1.8MB/s off usenet at about 2pm in afternoon.
Click for full size
]]> http://www.dslreports.com/forum/remark,19224533 Tue, 09 Oct 2007 14:55:56 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19216404 markopoleo :
said by stlpaul See Profile :

said by markopoleo See Profile :

You saying you are paying $80 without cable in St.Louis? Call and have it changed, i'm only about 45min from st.louis and pay $70 without cable. Every 3 months I call in and get on for 3 months for $45 a month for 10meg.
No, but I'm paying $70 with cable...

I always see people saying how they call and get the introductory deals extended, but of the few times I've ever called Charter I always get some foreigner who barely speaks English and is incapable of holding a conversation, much less comprehending what I'm trying to explain to them. The online chat is almost as bad, but drawn out over two hours with 5 minute pauses in between responses. None of them (either phone or online) has ever been receptive to the idea of giving me any kind of a deal at all, nor have they ever offered.
Well I don't care about these "deals" they offer. I've also always call and get people in the US.]]> http://www.dslreports.com/forum/remark,19216404 Mon, 08 Oct 2007 10:00:53 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19211865 dwykofka : I checked again today for GSP and it's not available.

"Barbie" said that they are working on it.]]> http://www.dslreports.com/forum/remark,19211865 Sun, 07 Oct 2007 12:27:32 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19205268 matt314159 : last time I called, it was a saturday in early afternoon. I got a girl in a wisconsin call center who was a real sweetheart. She didn't get me any spectacular deals, but she did look through and find a 6 month promo plan that was decent.]]> http://www.dslreports.com/forum/remark,19205268 Fri, 05 Oct 2007 23:15:46 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19204287 stlpaul :
said by markopoleo See Profile :

You saying you are paying $80 without cable in St.Louis? Call and have it changed, i'm only about 45min from st.louis and pay $70 without cable. Every 3 months I call in and get on for 3 months for $45 a month for 10meg.
No, but I'm paying $70 with cable...

I always see people saying how they call and get the introductory deals extended, but of the few times I've ever called Charter I always get some foreigner who barely speaks English and is incapable of holding a conversation, much less comprehending what I'm trying to explain to them. The online chat is almost as bad, but drawn out over two hours with 5 minute pauses in between responses. None of them (either phone or online) has ever been receptive to the idea of giving me any kind of a deal at all, nor have they ever offered.]]> http://www.dslreports.com/forum/remark,19204287 Fri, 05 Oct 2007 19:49:34 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19201508 markopoleo :
said by stlpaul See Profile :

said by BF69 See Profile :

said by markopoleo See Profile :

BF69, 10meg is $70 without cable. its $60 WITH cable.
I have 10 Meg and I have cable and I'm paying $70 a month. It's $80 without cable where I live.
Same here (St. Louis, MO)
You saying you are paying $80 without cable in St.Louis? Call and have it changed, i'm only about 45min from st.louis and pay $70 without cable. Every 3 months I call in and get on for 3 months for $45 a month for 10meg.]]> http://www.dslreports.com/forum/remark,19201508 Fri, 05 Oct 2007 11:46:01 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19200122 TuPaK : Yeah for 80 a month I better be getting 16/2 LOL]]> http://www.dslreports.com/forum/remark,19200122 Fri, 05 Oct 2007 06:02:06 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19198676 stlpaul :
said by BF69 See Profile :

said by markopoleo See Profile :

BF69, 10meg is $70 without cable. its $60 WITH cable.
I have 10 Meg and I have cable and I'm paying $70 a month. It's $80 without cable where I live.
Same here (St. Louis, MO)]]> http://www.dslreports.com/forum/remark,19198676 Thu, 04 Oct 2007 21:37:50 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19195050 dav0r : Yeah probably. This is where corporate culture, general upper-managment decision making, and budgeting secretly affect (or don't affect) users. Both telecom and data services providers run a fine line for operating costs in some situations (esp. public network).

I just want providers that cost a little more to be a little more stable most of the time. Usually the case but not always. Hopefully in the not so distant future we won't see slowdowns or latency spikes hardly ever. That would rule.

Guess we'll see if things change with more VOIP users and fatter throughput plans rolling out in a town near us.]]> http://www.dslreports.com/forum/remark,19195050 Thu, 04 Oct 2007 10:58:14 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19194163 dwykofka : Qwest does blow.

Yesterday I got the bright idea to switch my business fiber account over to qwest only routing so I could make some real complaints about the quality. Lets see if they listen now.]]> http://www.dslreports.com/forum/remark,19194163 Thu, 04 Oct 2007 07:19:13 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19193863 markopoleo : Thats the great thing about 10meg service, if you ever have bandwidth problems, %99 of the time its normally outside of charter control just the servers can't handle the speeds you want. hehe

Luckily it does not happen much unless you go to some no-name site for something. But major sites pulling 10meg is not a problem. But downloading a 20meg file from some public hosting site will see mixed bag of speeds.]]> http://www.dslreports.com/forum/remark,19193863 Thu, 04 Oct 2007 02:53:40 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19193832 anon : I've been really happy with charter last year or so, not 1 issue I can think off. Also I really don't have any problems maxing out my connection during peak hours which is great.]]> http://www.dslreports.com/forum/remark,19193832 Thu, 04 Oct 2007 02:27:28 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19193710 matt314159 : That's a good point, actually, except I think the part they would end up changing, would be the "allow whatever whenever" part, instead of planning their network infrastructure properly.

I actually wouldnt mind if they gave me a connection that had a guaranteed speed during the day (even if only 3 or 5mb down, 1 up), but then uncapped at night, (sort of like the way Optimum Online's boost customers have their ul and dl caps raised/removed during off-peak hours) Might help them manage bandwdith better. ]]> http://www.dslreports.com/forum/remark,19193710 Thu, 04 Oct 2007 01:24:43 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19193518 dav0r : Please download most of your stuff during peak hours so they provision the network to handle it if they're going to allow whatever whenever. Leave it up to the provider to manage busy hour buster. :o]]> http://www.dslreports.com/forum/remark,19193518 Thu, 04 Oct 2007 00:21:08 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19193512 dav0r :
said by dwykofka See Profile :

DWykofka: any indication of when you guys are going to realize that qwest is horrible and replace it with another carrier?
Agree... Qwest blows. I'm glad I'm not the only smart ass calling in lol.]]> http://www.dslreports.com/forum/remark,19193512 Thu, 04 Oct 2007 00:19:18 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19193286 anon : Yea I do the same, download all my stuff at night when no one here will whine about high pings and whatnot *cough* brother *cough* :D ..thanks for the info.]]> http://www.dslreports.com/forum/remark,19193286 Wed, 03 Oct 2007 23:21:22 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19193268 matt314159 : I haven't heard of it happening either, though as a general rule, I try to do any heavy downloading between like 11pm and 8am, just in case, I figure it will pose less of a problem if I'm doing it more in the non-peak hours. That's not to say I don't download during the day, but when I'm going for buckets of gigs at a time, I usually set them up before I go to bed.

ZeKs, I'm in your shoes too, I was on a 5/512 and then moved up to 10/1 a couple weeks ago. It's amazing to be able to download a gig in 15 minutes!

10mb is more than enough download speed, but i will upgrade to 16/2 when it comes out because I need more upload bandwidth for telecommuting. That's not to say I won't try to max out my 16meg down on occasion, however. :)]]> http://www.dslreports.com/forum/remark,19193268 Wed, 03 Oct 2007 23:17:59 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19193242 BoMarty : Dont even worry about it. Never heard of any Charter customer getting cut off.]]> http://www.dslreports.com/forum/remark,19193242 Wed, 03 Oct 2007 23:10:32 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19193104 anon : Quick question, has there been a case of charter cutting off customer for too much download? I just recently upgraded from 5/512(was doing about 200gb a month) to 10/1(after the upgrade I did about 200gb in a week :D) and I love it, so does my hard drive ;) ..just wondering if I should try to limit myself or don't even worry about it.]]> http://www.dslreports.com/forum/remark,19193104 Wed, 03 Oct 2007 22:46:00 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19189596 anon : I just got off a chat with Charter and they upgraded my 3MB to 5MB but there is still no offering of 16MB.]]> http://www.dslreports.com/forum/remark,19189596 Wed, 03 Oct 2007 12:49:09 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19188454 BF69 :
said by markopoleo See Profile :

BF69, 10meg is $70 without cable. its $60 WITH cable.
I have 10 Meg and I have cable and I'm paying $70 a month. It's $80 without cable where I live.]]> http://www.dslreports.com/forum/remark,19188454 Wed, 03 Oct 2007 09:20:08 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19187572 markopoleo : BF69, 10meg is $70 without cable. its $60 WITH cable.

Besides I would pay more for 16meg. ]]> http://www.dslreports.com/forum/remark,19187572 Wed, 03 Oct 2007 01:27:25 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19183489 BF69 :
said by markopoleo See Profile :

I just got done chatting with Charter, 16meg will be available in JAN of next year, at least in my area. It will be a separate tier, it will NOT replace 10meg service as some has stated.

Pricing is not set in stone, but it will be more than 10meg is now.
10 Meg is $70 WITH cable. Sorry no one will( including me ) pay more than that for 16 Meg.

Charter can not get rid of the 3 Meg tier that costs $44 and then just leave 5 meg at $50 as thier cheapest offering. Do they want people to leave? Fact is when Charter went from 1.5 Meg to 3 Meg they kept the price the same. why wouldn't do the same thing? I can see maybe 5 Meg being say $45 instead of $44, but 10 meg HAS to come down. You can't have Chocie A be $45 then Choice B $70 and Choice C $80, $90 or $100. If 10 Meg is higher than $55 and 16 Meg is higher than $70 I'll be shocked.]]> http://www.dslreports.com/forum/remark,19183489 Tue, 02 Oct 2007 13:20:19 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19183118 markopoleo : I just got done chatting with Charter, 16meg will be available in JAN of next year, at least in my area. It will be a separate tier, it will NOT replace 10meg service as some has stated.

Pricing is not set in stone, but it will be more than 10meg is now.]]> http://www.dslreports.com/forum/remark,19183118 Tue, 02 Oct 2007 12:15:02 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19181146 anon : charter.com only offering 5meg here

Just upgraded to 10meg and love it, testing 10800/1000 with SB4100.

-A]]> http://www.dslreports.com/forum/remark,19181146 Tue, 02 Oct 2007 00:36:54 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19181087 TuPaK : I noticed also that they took down their 3mb and now only show 5mb and 10mb

I think Nov 1 many people will be happy :)]]> http://www.dslreports.com/forum/remark,19181087 Tue, 02 Oct 2007 00:23:54 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19178336 LowRider :
said by dwykofka See Profile :

I checked for Greenville..
After the slowest "chat" session I have ever had:

Charlee: The internet speed of 16M is not yet available in your area.

DWykofka: any indication of when it will be available?

Charlee: We have no update as to when will the 16M be available in your area.

DWykofka: any indication of when you guys are going to realize that qwest is horrible and replace it with another carrier?

DWykofka: Charlee, I am kidding have a great day and I will check back in a few weeks..
yea got the same answer to when i called. :( :( :(]]> http://www.dslreports.com/forum/remark,19178336 Mon, 01 Oct 2007 16:44:54 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19178037 dwykofka : I checked for Greenville..
After the slowest "chat" session I have ever had:

Charlee: The internet speed of 16M is not yet available in your area.

DWykofka: any indication of when it will be available?

Charlee: We have no update as to when will the 16M be available in your area.

DWykofka: any indication of when you guys are going to realize that qwest is horrible and replace it with another carrier?

DWykofka: Charlee, I am kidding have a great day and I will check back in a few weeks..]]> http://www.dslreports.com/forum/remark,19178037 Mon, 01 Oct 2007 16:04:14 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19177249 matt314159 : I just called and spoke with a rep, he said he has already had the training on the new speed-tiers and pricing, but said he did not see it listed as available in my area yet, with no specific date.

Told me to call back after November 1, so maybe thats the magic date still.]]> http://www.dslreports.com/forum/remark,19177249 Mon, 01 Oct 2007 14:00:58 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19176802 BF69 : Yesterday the 3 Meg tier was listed on the website and they had a special for $14.95 for 6 months. Now the 3 Meg tier is gone. Not even offered in the bundles. And now the 5 Meg tier is $14.95 for 6 months. weird.]]> http://www.dslreports.com/forum/remark,19176802 Mon, 01 Oct 2007 12:41:35 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19176752 TheKnossos : Just called this morning, no 16/2 service in Fort Worth 76137 yet. They say it should be up by christmas though.]]> http://www.dslreports.com/forum/remark,19176752 Mon, 01 Oct 2007 12:35:06 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19174083 jarablue : Did I miss something? Is this in Worcester, MA yet? When will it be? Thanks.]]> http://www.dslreports.com/forum/remark,19174083 Sun, 30 Sep 2007 22:08:57 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19173429 LowRider : yea i see what you mean now, which does make sense. DOCSIS 3 should be finalized this year, which i, you, and a lot of others it would make sense to upgrade to 3 and bypass 2 all together. especially since 1 or 1.1 or whatever can do what were seeing now.

On a second note i did find some discrepancies in 2.0 not sure if it was in some upgrade to 2 or what but it caused problems when upgrading to 3.0.]]> http://www.dslreports.com/forum/remark,19173429 Sun, 30 Sep 2007 20:08:36 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19169871 Lazlow : Joker

I just meant it in the context that the way they mentioned it was just in passing. From the way it was stated I suspect that it was just assumed to be Docsis 2.0 and that it may in fact still be 1.1. The only evidence I have of this is common sense (which may not apply in the case). Upgrading to 2.0 will cost them money, perturb the customers that only have 1.1 equipment (assuming they need 2.0 to get new product), and really gain very little. The other reason that I suspect this is it is the only place that I have seen it mentioned ( that they were not just skipping 2.0 and holding out until 3.0). I THINK the 16/2 can be deployed without switching to 2.0 form the current (?) 1.1.

Lazlow]]> http://www.dslreports.com/forum/remark,19169871 Sun, 30 Sep 2007 02:35:32 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19169281 LowRider : i will call Monday Morning to find out what i can, hopefully it will be deployed here in no time, wish i knew or someone else (hinting at a tech or someone with know how) can check to see if its being deployed else where from FIOS areas.

Lazlow, i found references about them having equipment with DOCSIS 2.0 compliance, but nothing stating that they are using except the one article that i listed, it says it in the first sentence. not sure what you mean by side note, (i know what a side note is but not sure what your talking about) maybe i overlooked something?]]> http://www.dslreports.com/forum/remark,19169281 Sat, 29 Sep 2007 23:31:51 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19166885 Lazlow : Well it is good to see someone is trying 3.0. Although if you read through that entire link, it sounds like they are just using the channel bonding part(software part) and and not the rest of the spec (hardware).

The reason I do not think they will switch to 2.0 is that there is no real advantage to. All the references I could find that actually mentioned 2.0(the ones you listed), had it as a side note. The major difference between 1.1 and 2.0 is on the upload side. Since we are nowhere near the limits of 1.1 on either the upload or download side, I doubt they will go to the expense. 3.0 on the other hand, is a HUGE step forward in both upload and download speeds (160 per channel ?), which would justify the expense. However we are talking about Charter so it hard to tell what they will do.]]> http://www.dslreports.com/forum/remark,19166885 Sat, 29 Sep 2007 14:25:41 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19166871 dav0r : Sure I'd like 2mbps upload like everyone else for the increased ability to host games (not just for myself but to do it well for everyone - and the midwest is generally a good place to host from) as well as for work-from-home.

I will say that I really don't like the fluctuating latency and bandwidth, even if it's minimal. It's really nice to have a public connection that doesn't 'move' and is always stable. Taking stats or second guessing things while you're working with larger files or gaming during peak hours sucks when you're paying a premium price.

When I had a 6.0/600 back in 2002 it was awesome. I'd rather have a rock-solid 3.0/1.0 connection than a even minimally bouncy 16.0/5.0 connection. Does that sound stupid? To some it will but my point is that there are lots of users who are more concerned about latency and 'getting what you pay for' at all times of day than some 7AM burst that is obscene. Sure it's cool to push the throughput limit but I think latency continues to stay in the background which is too bad. I had hoped that VOIP would drive latency down to the floor and keep it there but it's either not used enough or can handle slight variations in latency... probably the latter.

I just wish that more ISPs had plans more tailored to each customer like this:

1) Lowest latency high tier: 3/1 $80-$100/month
2) Maximum throughput: 16/3 $80-100/month
3) Budget broadband: 3/1 $30-50/month

Basically a few choices for what people want to use their connection for. An instructor at Nortel once told me that you make money by offering a unique customer experience. The older I get the more he's right. Does it cost more to allow uniqueness? Yes. But charge me for it and offer it and don't make me try to justify $200/month for a business connection; offer more uniqueness to public customers and at least try to get closer to those more strict tolerances per user by having a little extra on the facilities side and a little more room on the provisioning side or whatever so that at 7pm people aren't polling their connections 'making sure' it's really there. That's frustrating.

Then keep budget and throughput people with all the other packets and you still have a cost-effective way to run lower throughput bandwidth through a slightly private network (e.g. 2nd priority on the business rings or something where available?) for gamers/VPN users that want that ping to be 10ms to the first hop every dang time and have the bandwidth 99.9% of the time.

I've had surprisingly premium broadband for $60/month but it seems that cable is far more concerned with throughput than latency due to its topology/cost to run the network. Until both are there nothing is truly premium. It's made me consider dropping my plan but they're not stupid; the cheaper plans lose a lot of throughput at a slight drop in cost and hey guess what? The same issues are likely there with lower tiers in regard to both latency and less throughput during peak hours (at least in some/most locations). I know network cost drives a lot of this. They probably try to run at 90% during busy hours. I wish that number could go down to about 70% so if it spikes 10-20% it won't choke people off a bit. Some days I swear they run the thing at 110% for my area but who knows. It's too annoying to care and too frustrating to try to see what's really going on inside a network you can't really see. As soon as I have a connection that I don't wonder/worry about again I'll be happy no matter what the throughput is.

Edit: For example my friend who had Speakeasy was always about 6ms to his first hop and was even 9ms OFF-network to their well connected Ventrilo server on a fat pipe. That's just incredible to me. I think he was slightly over $100 for this connection with 768 up a few years ago. Worth it!]]> http://www.dslreports.com/forum/remark,19166871 Sat, 29 Sep 2007 14:22:58 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19166554 anon : Could someone check to see when the 16/2 plan will arrive in Athens, GA?]]> http://www.dslreports.com/forum/remark,19166554 Sat, 29 Sep 2007 13:13:02 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19166483 dwykofka : If you call on Oct 1st about the greenville area please post the results of your call here..

Thanks!]]> http://www.dslreports.com/forum/remark,19166483 Sat, 29 Sep 2007 12:58:07 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19165680 LowRider : some companies are using it, whether or not in in the USA i don't know, »100Mbps Cable: Pre-DOCSIS 3.0

this is about charter and there docsis 2.0, if they have 16/2 then docsis 2.0 is being used according to this
»Charter To Offer 16Mbps]]> http://www.dslreports.com/forum/remark,19165680 Sat, 29 Sep 2007 10:02:09 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19164161 Lazlow : Joker Docsis 3.0 is still being developed/defined. So it(3.0)is not currently being implemented. I do not know of any charter area that is running 2.0. ]]> http://www.dslreports.com/forum/remark,19164161 Fri, 28 Sep 2007 23:30:33 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19162319 LowRider :
said by Lazlow See Profile :

Last I heard (pure rumor) Charter was skipping 2.0 and waiting until 3.0 is finished before they upgrade from Docsis 1.
read something that stated 2.0 for now, but if your in a new area then 3 maybe being implemted (more than likely FIOS areas only). ]]> http://www.dslreports.com/forum/remark,19162319 Fri, 28 Sep 2007 18:17:25 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19162198 Lazlow : Last I heard (pure rumor) Charter was skipping 2.0 and waiting until 3.0 is finished before they upgrade from Docsis 1.]]> http://www.dslreports.com/forum/remark,19162198 Fri, 28 Sep 2007 17:57:55 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19158714 TuPaK : is 16/2 coming to San Gabriel area? (San Gabriel, Temple City, Rosemead)

anyone know if DOCSIS 2.0 complaint modem is required for 16/2? (or is it required for 10/1 as well?)]]> http://www.dslreports.com/forum/remark,19158714 Fri, 28 Sep 2007 07:27:24 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19155474 LowRider : just called, they told me to call back on Oct. 1 to inquire about it. zip code 29611]]> http://www.dslreports.com/forum/remark,19155474 Thu, 27 Sep 2007 17:07:13 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19154912 nocannothave :
said by kommander See Profile :

Yakima and Kennwick are slated to get the upgraded speeds. Realistically I would expect the upgrade to take place 1st quarter of next year. By the way these areas are NOT in Fios areas.
QUIT SAYING THAT!!! :o

:p]]> http://www.dslreports.com/forum/remark,19154912 Thu, 27 Sep 2007 15:35:40 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19154774 kommander : Yakima and Kennwick are slated to get the upgraded speeds. Realistically I would expect the upgrade to take place 1st quarter of next year. By the way these areas are NOT in Fios areas. ]]> http://www.dslreports.com/forum/remark,19154774 Thu, 27 Sep 2007 15:18:42 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19154638 nocannothave :
said by BF69 See Profile :

said by nocannothave See Profile :

You guys might want to call Charter for somewhat reliable answers on any upcoming changes for you area.
I hope that was sarcasm.
That method worked for me.]]> http://www.dslreports.com/forum/remark,19154638 Thu, 27 Sep 2007 14:57:52 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19154624 BF69 :
said by nocannothave See Profile :

You guys might want to call Charter for somewhat reliable answers on any upcoming changes for you area.
I hope that was sarcasm.]]> http://www.dslreports.com/forum/remark,19154624 Thu, 27 Sep 2007 14:54:24 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19154267 nocannothave : You guys might want to call Charter for somewhat reliable answers on any upcoming changes for you area.]]> http://www.dslreports.com/forum/remark,19154267 Thu, 27 Sep 2007 14:04:14 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19153796 Hemp : if its not too much trouble can someone check 95010 thanks.]]> http://www.dslreports.com/forum/remark,19153796 Thu, 27 Sep 2007 12:48:55 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19153684 tthnow : Can someone check 95326?]]> http://www.dslreports.com/forum/remark,19153684 Thu, 27 Sep 2007 12:30:14 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19150627 LowRider :
said by et1212 See Profile :

Is it true that they will upgrade the 5/512 service to 10/1 service without additional cost? (I read it here on DSLreports). Maybe I should not have switched to DSL after all? Nah, my problem is not with the speed, it is the frequent disconnects.
If there dropping the 3meg then yes, so if your 3meg then you get 5meg, if 5meg then 10, if 10 then 16. now they may just keep you where your at and just drop your price, cuz you know someone dumb a$$ hole :D :D will complain about bumping them up. Probably even think there paying more :D.]]> http://www.dslreports.com/forum/remark,19150627 Wed, 26 Sep 2007 21:37:55 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19149588 et1212 : Is it true that they will upgrade the 5/512 service to 10/1 service without additional cost? (I read it here on DSLreports). Maybe I should not have switched to DSL after all? Nah, my problem is not with the speed, it is the frequent disconnects. ]]> http://www.dslreports.com/forum/remark,19149588 Wed, 26 Sep 2007 18:43:44 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19149445 JeffB :
said by nocannothave See Profile :

... made me giddy. Like a schoolgirl. ;)
Yeah, I wouldn't get too excited. I've had 16/2 in Fort Worth for three weeks and have yet to hit the full 16M down. During the hours of 6pm to midnight I'm getting less than 10M. Of course, your area may not over-load their nodes like they do here.

I called in a week ago to ask for a credit and was told I was the 3rd person from Texas to complain about the (lack of) speed. Naturally, no improvements despite the billing office making a call to "Texas" to let them know of the issue.]]> http://www.dslreports.com/forum/remark,19149445 Wed, 26 Sep 2007 18:17:23 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19148823 nocannothave : I called Charter last night and was told it arrives for me after the first of the year.

He quoted me $70 per month.

The previous post stating it is coming in NON FiOS areas is sad. The post before that stating it WAS coming to FiOS areas made me giddy. Like a schoolgirl. ;)]]> http://www.dslreports.com/forum/remark,19148823 Wed, 26 Sep 2007 16:27:03 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19146317 LowRider : »Charter 16Mbps]]> http://www.dslreports.com/forum/remark,19146317 Wed, 26 Sep 2007 10:21:11 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19146081 thornside : I called Charter this morning and was told by that teh 16/2 service would be available in Oxford, MA by mid October. Fios is not available.]]> http://www.dslreports.com/forum/remark,19146081 Wed, 26 Sep 2007 09:40:03 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19144878 DOHCZC : wish 16/2 would come to Roswell Georgia *drool*]]> http://www.dslreports.com/forum/remark,19144878 Wed, 26 Sep 2007 00:21:58 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19121758 matt314159 : all this talk about 16/2 internet made me go nuts with speed lust. I decided I couldn't stand my 5/512 connection anymore so I just called and upgraded to 10/1 until the 16/2 comes out.

Best I could get the 10mb for was $59.99 for 6 months.



What Have I done? Did I make the right move?

Okay back on topic. I just wanted to let you know what you all did to me by starting this thread. :)]]> http://www.dslreports.com/forum/remark,19121758 Fri, 21 Sep 2007 21:31:08 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19116387 BF69 :
said by matt314159 See Profile :

I just called and spoke with a sales lady for my area, which is the Inland Empire of SoCal, Victorville/Hesperia to be exact.

I asked her about the 16/2 package, and she knew about it. I asked her when it was going to be deployed, and she popped back almost instantly with, "November 1st". She also confirmed that the 3mb tier was going to drop off, and everything was going to take the place of the tier below it. i.e., 5mb would be the new 3mb, 10mb would be the new 5mb, and the 16mb would be the new 10mb.

I've been with Charter since they had the "bronze" 384k, "silver" 768k, and "gold" 1.5mb packages. I remember how thrilled I was when they got 3mb. Then when that stagnated after several years, I was glad to get the 5mb/512 package. The 10mb package was too pricey, but I would LOVE to have the the extra upload bandwith of the 16/2 package.

I'll be really tempted to just go for broke and get on the 16/2 package. 2mb upload bandwidth gets me very excited. Honestly I'd take a 5/5 symmetrical connection over 16/2, but I know most people download a LOT more than they upload.
If the 10 Mbps tier price drop to that of the current 5 Meg tier then that would be great. I might try the 16 Meg tier if they have a special, otherwise I'm pretty happy with 10 Meg speed as of right now. The 5 Meg droping to the 3 Mbps price would make it competitive with Bellsouth/at&t 6 Mbps tier which is $43. Although 16/2 for $70 a month is a better deal than 10/2 for $70, still sad that people in FiOS territory can get 15/2 for $50.]]> http://www.dslreports.com/forum/remark,19116387 Fri, 21 Sep 2007 00:24:03 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19115591 matt314159 : I just called and spoke with a sales lady for my area, which is the Inland Empire of SoCal, Victorville/Hesperia to be exact.

I asked her about the 16/2 package, and she knew about it. I asked her when it was going to be deployed, and she popped back almost instantly with, "November 1st". She also confirmed that the 3mb tier was going to drop off, and everything was going to take the place of the tier below it. i.e., 5mb would be the new 3mb, 10mb would be the new 5mb, and the 16mb would be the new 10mb.

I've been with Charter since they had the "bronze" 384k, "silver" 768k, and "gold" 1.5mb packages. I remember how thrilled I was when they got 3mb. Then when that stagnated after several years, I was glad to get the 5mb/512 package. The 10mb package was too pricey, but I would LOVE to have the the extra upload bandwith of the 16/2 package.

I'll be really tempted to just go for broke and get on the 16/2 package. 2mb upload bandwidth gets me very excited. Honestly I'd take a 5/5 symmetrical connection over 16/2, but I know most people download a LOT more than they upload. ]]> http://www.dslreports.com/forum/remark,19115591 Thu, 20 Sep 2007 21:55:39 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19104953 HyPeRbAnD : Grafton and Sutton, MA has 16/2 49.99 per month for 12 months]]> http://www.dslreports.com/forum/remark,19104953 Wed, 19 Sep 2007 11:43:30 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19103993 markopoleo :
said by Mortifer29 See Profile :

Does anyone know when\if 16\2 is coming to Saint Louis?
I called yesterday, the lady said she does not know when it will be available, but that its currently in trial phase. Not sure if that means public trial phase or just internal.]]> http://www.dslreports.com/forum/remark,19103993 Wed, 19 Sep 2007 08:56:44 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19103020 Mortifer29 : Does anyone know when\if 16\2 is coming to Saint Louis?]]> http://www.dslreports.com/forum/remark,19103020 Wed, 19 Sep 2007 00:58:59 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19100562 mbkowns : Ya least for our end its a firmware for the modem and were ready to rockn roll. But they need to look at their bandwidth and determind how things well flow with 6 more meg up and 1 more down. So we will see and I will keep callin couple times a week.

lol calling tonight when i get home
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19100562 Tue, 18 Sep 2007 19:16:33 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19093096 LowRider : you know it may be my impatience :) :) but it seems the testing is taking longer than usual :uhh: :uhh:, i mean i got the 10 meg it seemed like in no time]]> http://www.dslreports.com/forum/remark,19093096 Mon, 17 Sep 2007 18:13:50 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19086840 chaud : Soooo... I wonder how long until Upstate SC gets rid of 3 and gives us 5 down for the same price. The letter we received said that ~Jan 1st or so, we would go back down to 3mb if we did not call and change it. It has been a while since I read that letter, so forgive me if my details aren't correct. ]]> http://www.dslreports.com/forum/remark,19086840 Sun, 16 Sep 2007 19:48:52 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19084637 Slick Tide : Thx]]> http://www.dslreports.com/forum/remark,19084637 Sun, 16 Sep 2007 11:57:00 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19083163 JeffB :
said by Slick Tide See Profile :

JeffB Is the price the same as 10meg or more?
Promotional price is $49.99. Not sure what the 10M price is, I jumped straight from 5/512 @ $36 (I think).]]> http://www.dslreports.com/forum/remark,19083163 Sun, 16 Sep 2007 00:25:13 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19082984 Slick Tide : JeffB Is the price the same as 10meg or more?]]> http://www.dslreports.com/forum/remark,19082984 Sat, 15 Sep 2007 23:47:43 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19082653 Big Dawg 23 : I have 10MB and get 9.8/980 all day long. Not everyone has issues with Charter. I would love to have 16/2.]]> http://www.dslreports.com/forum/remark,19082653 Sat, 15 Sep 2007 22:32:14 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19082403 markopoleo :
said by djrogi See Profile :

I have a 10/10 charter connection at work and nail 9.5 - 10 MB speeds all day long. A few miles up the road and I struggled until just a month or so ago to get 5 MB. I guess charter has done some backbone work to relieve the latency (kudos). If they can keep that up, bring on the 16M, I would love the 2M or more upload from my home. Uploading a backup just takes too long on 512 or 1M
10/10 from charter sounds like business package I would guess,thats why they hit the speeds. ]]> http://www.dslreports.com/forum/remark,19082403 Sat, 15 Sep 2007 21:45:53 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19081224 anon : I just popped up to thier 10mb/1mb service(goes into effect probably monday he said). The guy I talked to was very knowledgable and gets in some sort of meetings. Anyway, he said November for my area(southern WI rock county area) for the 16mb/2mb service. He said they were also dropping the 3mb service and the 5mb prices would be what the 3mb used be, 10mb will be what the 5mb used to be. That'll totally blow the doors off of all other ISPs in my area by 10mb down and 1256 up.

Praise Jesus for respectable upstream bandwidth]]> http://www.dslreports.com/forum/remark,19081224 Sat, 15 Sep 2007 17:39:56 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19080580 djrogi : I have a 10/10 charter connection at work and nail 9.5 - 10 MB speeds all day long. A few miles up the road and I struggled until just a month or so ago to get 5 MB. I guess charter has done some backbone work to relieve the latency (kudos). If they can keep that up, bring on the 16M, I would love the 2M or more upload from my home. Uploading a backup just takes too long on 512 or 1M]]> http://www.dslreports.com/forum/remark,19080580 Sat, 15 Sep 2007 15:17:18 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19080533 JeffB :
said by mbkowns See Profile :

what area are u in?
Fort Worth]]> http://www.dslreports.com/forum/remark,19080533 Sat, 15 Sep 2007 15:05:13 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19080420 mbkowns : what area are u in?]]> http://www.dslreports.com/forum/remark,19080420 Sat, 15 Sep 2007 14:44:22 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19076293 JeffB : I've had 16/2 for a week now. I've done speed tests (125 of them to be precise) to various sites (including Charter's own):

1) Average downstream speed is 10814 kbps.
2) Percentage of downstream versus advertised is 64%
3) Average upstream speed is 1866 kbps.
4) Percentage of upstream is 91%
5) Best downstream 15315 (at 7:03 in the morning)
6) Worst downstream 2071 (at 9:01pm)
7) Best upstream 1939 (at 3:27pm)
8) Worst upstream 1462 (at 11:18pm)
9) I've hit 15M+ a total of 5 times all before 8am.]]> http://www.dslreports.com/forum/remark,19076293 Fri, 14 Sep 2007 19:51:58 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19069463 mbkowns : acutally for me in my area i get the flyer that the new service is available about a month or so after its been out and ready to order. So Ill keep hammerin the call center tell I can order it prob sooner then later.
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19069463 Thu, 13 Sep 2007 18:52:29 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19067146 andunn : I would like faster speeds, but sadly Charter only offers 3MB as the fastest package here right now. ]]> http://www.dslreports.com/forum/remark,19067146 Thu, 13 Sep 2007 12:19:11 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19063361 LowRider : just called, the lady i spoke to said she had no clue as to when, and when they do find out, its usually a week or so before it comes out

So i will call back in a month or so]]> http://www.dslreports.com/forum/remark,19063361 Wed, 12 Sep 2007 20:36:36 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19062436 jjgb10 : Just got off the phone with Charter retentions to get back in a promotion and they said that by the end of the year we should have 16/2m for the same price as 10meg now! She also said they were going to get rid of the 3meg.]]> http://www.dslreports.com/forum/remark,19062436 Wed, 12 Sep 2007 18:03:52 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19061926 LowRider : i called about 2 weeks ago, my third post up, there was no info on it yet. i figure they will send out a flyer. i also plan on calling in a week or so, so we will see]]> http://www.dslreports.com/forum/remark,19061926 Wed, 12 Sep 2007 16:47:57 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19059628 mbkowns : Call them and see if your able to order the service. Any new ETA on 16 mb from others
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19059628 Wed, 12 Sep 2007 11:09:16 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19049347 LowRider : I noticed my speeds have increased a bit. i have the 5meg service, and i have been sustaining 4700-4800 download speeds its usually about 4400, and averaging 470-490 upload speeds which is usually around 450. thinking there upgrading the system, maybe?]]> http://www.dslreports.com/forum/remark,19049347 Mon, 10 Sep 2007 20:36:44 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19045519 mbkowns : anyone else outside of texas have it yet?
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19045519 Mon, 10 Sep 2007 10:02:54 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19030258 JeffB : Just got mine the day before yesterday (Fort Worth) and speeds have ranged from:



to



But it's mostly been below 10M on downstream and 1850-ish on the upstream. Those speeds may be worth the $49.99 promotional costs but I wouldn't pay $80/month for anything less than the fully advertised upload/download speeds.]]> http://www.dslreports.com/forum/remark,19030258 Fri, 07 Sep 2007 15:54:33 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19029426 mbkowns : I would like the people that have the service to start posting speed results.
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,19029426 Fri, 07 Sep 2007 13:44:13 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19020452 WyckedKnight : I live in Cali. and about 70 to 80 percent of the time i get what I'm paying for but the latency is way to high for my tastes. the 70 to 80 percent could and should be improved i think though. ]]> http://www.dslreports.com/forum/remark,19020452 Thu, 06 Sep 2007 05:53:26 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19019009 LowRider :
said by nolancj See Profile :

How about delivering on the 10/1 I have now before offering more speed that won't be delivered???? How about that?
i feel sorry for cali. it seems that they have alot of problems out there. i get what i'm supposed to, or atleast close to it]]> http://www.dslreports.com/forum/remark,19019009 Wed, 05 Sep 2007 22:13:06 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19013109 nolancj : How about delivering on the 10/1 I have now before offering more speed that won't be delivered???? How about that?]]> http://www.dslreports.com/forum/remark,19013109 Wed, 05 Sep 2007 01:06:41 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19008704 dwykofka : I am all over 16/2 once it hits GSP-SC

I had lunch with my business rep on friday and he had not heard about 16/2 but that seems par for the course lately. Charter does not do a good job of communicating internally.

I like the 16/2 for my home use but what I am really looking forward to is business service upgrades. I have 1 fiber line and a couple of business coax lines that all need more bandwidth. Other providers are chomping at the bit to get my business but I will give charter a little longer.]]> http://www.dslreports.com/forum/remark,19008704 Tue, 04 Sep 2007 13:09:11 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19007041 WyckedKnight : a 10/5 would be nice, but we are in charter land in which we get what they wanna offer.. :(]]> http://www.dslreports.com/forum/remark,19007041 Tue, 04 Sep 2007 03:37:06 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19005585 jarablue : I mean one good thing Charter has here in Worcester is 3 meg internet for 14.99 a month for 6 months. That is pretty damn good and cheap to me. I mean I remember paying Charter here in Worcester in 00 119.00 dollars a month for 1.5 down and 768 up. 14.99 is very good for 3meg for 6 months.]]> http://www.dslreports.com/forum/remark,19005585 Mon, 03 Sep 2007 21:22:16 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19004317 LowRider :
said by markopoleo See Profile :

I know they have the capability here to upgrade to 16meg easy enough. Certain nights I will hit 16meg downloads off usenet for a few hours at a time. Not sure why its the same time frame.

I do wish they would offer something like 10meg/5meg though vs hardly moving upload speeds.
i think alot of people are with u on the upload, i wouldn't mind 10/5. the only thing i wish they would do is lower thier prices. its funny when u think of this, Verizion is offering higher speeds or about the same in areas that have no competition at lower prices compared to what charter offers. lower prices would mean more customers. ]]> http://www.dslreports.com/forum/remark,19004317 Mon, 03 Sep 2007 17:44:05 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,19001637 markopoleo : I know they have the capability here to upgrade to 16meg easy enough. Certain nights I will hit 16meg downloads off usenet for a few hours at a time. Not sure why its the same time frame.

I do wish they would offer something like 10meg/5meg though vs hardly moving upload speeds.]]> http://www.dslreports.com/forum/remark,19001637 Mon, 03 Sep 2007 08:22:48 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18990700 jarablue : I really want to share the enthusiasm. I do..but I know 16 meg won't get here for 2 years at least..it took Charter 2 YEARS to upgrade this area from 1.5 meg to 2 meg. I will buy it as usual but I am not holding my breath this time.]]> http://www.dslreports.com/forum/remark,18990700 Sat, 01 Sep 2007 00:30:13 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18985909 mbkowns : What about one-way cable
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,18985909 Fri, 31 Aug 2007 10:21:57 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18980183 sudogreg : cant wait for 16meg in franklin co. MO, and i jsut realized i have been a member of this site for almost 6 years, i guess when i first got charter high speed, anyone remember the days of bronze \ silver \ gold, and the old shark fin?]]> http://www.dslreports.com/forum/remark,18980183 Thu, 30 Aug 2007 12:37:31 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18975095 dwykofka : 16/2mb is nice and I will most likely make the bump however I would prefer that they drop qwest as a provider here in SC. I had great routing with ATT and low consistent latency, now that qwest has taken over most of the routes my connection is all over the place.]]> http://www.dslreports.com/forum/remark,18975095 Wed, 29 Aug 2007 17:53:24 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18972143 mbkowns : This thread ended up on the main page lol thats cool
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- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,18972143 Wed, 29 Aug 2007 10:08:34 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18964196 WyckedKnight : WHATTTTTTT, I'm paying the full 69.99 with T.V. and i have all the channels except the HD line up.]]> http://www.dslreports.com/forum/remark,18964196 Tue, 28 Aug 2007 04:33:48 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18961813 wispagod : I only pay 59.99 for 10/1 Without TV]]> http://www.dslreports.com/forum/remark,18961813 Mon, 27 Aug 2007 19:26:17 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18956584 WyckedKnight : Ok if they are going to charge the same price they are currently charging for the 10/1 for the 16/2 then shouldn't they be lowering the price for the 10/1 plan? ]]> http://www.dslreports.com/forum/remark,18956584 Sun, 26 Aug 2007 23:54:56 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18952465 gzt7d8 :
said by BF69 See Profile :

said by mbkowns See Profile :

Price for texas:

16MB \ 2MB
69.99 - With TV
79.99 - Without TV
Same price Charter is charging me for 10MB/1MB. nice
Ditto here in Mid-Michigan, same prices.

Greg
--
"It's not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change." Charles Darwin ]]> http://www.dslreports.com/forum/remark,18952465 Sun, 26 Aug 2007 10:49:09 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18950540 BF69 :
said by mbkowns See Profile :

Price for texas:

16MB \ 2MB
69.99 - With TV
79.99 - Without TV
Same price Charter is charging me for 10MB/1MB. nice]]> http://www.dslreports.com/forum/remark,18950540 Sat, 25 Aug 2007 21:39:34 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18949676 mbkowns : Called on the 16mb / 2mb
Still not available in riverside. But they told me only avail in Texas right now but it is being deployed everywhere else now and said with in this next month she would expect it to be avail in more areas possible riverside.

Price for texas:

16MB \ 2MB
69.99 - With TV
79.99 - Without TV
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,18949676 Sat, 25 Aug 2007 18:41:17 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18939782 useless :
said by SMAN See Profile :

said by jarablue See Profile :

16/2? Cmon Charter..don't upgrade to this crappy speed. Do something inventive and whip out a 30/5 package. Not only will people be saying holy shit, it would improve your image ten fold. Like I said, stop collecting the garbage on the road and pave the damn thing.

16/2 is ok but man, Charter can make a statement why not do it now?

Oh and Worcester, MA will see this upgrade in about...2 years time. Charter needs to work on upgrades faster.
My local rep said today that he was told they were going to offer it soon, like within a month.
I doubt you see it in a month. ]]> http://www.dslreports.com/forum/remark,18939782 Fri, 24 Aug 2007 07:53:16 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18939109 SMAN :
said by jarablue See Profile :

16/2? Cmon Charter..don't upgrade to this crappy speed. Do something inventive and whip out a 30/5 package. Not only will people be saying holy shit, it would improve your image ten fold. Like I said, stop collecting the garbage on the road and pave the damn thing.

16/2 is ok but man, Charter can make a statement why not do it now?

Oh and Worcester, MA will see this upgrade in about...2 years time. Charter needs to work on upgrades faster.
My local rep said today that he was told they were going to offer it soon, like within a month.]]> http://www.dslreports.com/forum/remark,18939109 Fri, 24 Aug 2007 01:33:10 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18937533 ronpin : WHAAA!!! :( I moved away from my 16/2mbs service!!! 8mbs/512k is all I can get now -- from RoadRunner -- and it cost $80!!! (I never thought I'd miss Charter soooo much :huh:
--
Instant bugging and GPS location info -- thanks to your cell phone and Bush's warrantless NSA! »news.zdnet.com/2100-1035_22-6140191.html]]> http://www.dslreports.com/forum/remark,18937533 Thu, 23 Aug 2007 21:33:55 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18932223 markopoleo :
said by HyPeRbAnD See Profile :

said by jarablue See Profile :

16/2? Not only will people be saying holy shit, it would improve your image ten fold.
It may improve image to people on BBR, but the average person doesn't even know what 16/2 means. As long as they are on "BROADBAND" they think it's the best..
The average person thinks just being on the internet means you have broadband. :P]]> http://www.dslreports.com/forum/remark,18932223 Thu, 23 Aug 2007 05:19:25 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18932140 HyPeRbAnD :
said by jarablue See Profile :

16/2? Not only will people be saying holy shit, it would improve your image ten fold.
It may improve image to people on BBR, but the average person doesn't even know what 16/2 means. As long as they are on "BROADBAND" they think it's the best..]]> http://www.dslreports.com/forum/remark,18932140 Thu, 23 Aug 2007 03:58:14 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18931248 useless :
said by bsc See Profile :

I just received a bit of verification on my previous post. It was referred to as "something that is coming down the pipe" as in probably more like 6 months rather than short term. And to look for it first in MO and WI.
Hrm...Interesting. I am privy to the testing that is going on now.

I am super anxious to find out the results of the test. I will say that the test is not happening in WI or MO, although those are both areas that would be toward the front of the list as far as receiving the new speeds. Stl Mo is the corporate office, so naturally stuff has a pretty good chance of getting launched there quickly.

Another note, 16/2 is a realistic number in terms of what is possible with the Docsis 2 standard....Docsis 3 will make this stuff somewhat irrelevant. Look for Comcast to have it first.]]> http://www.dslreports.com/forum/remark,18931248 Wed, 22 Aug 2007 23:20:37 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18924225 MLou : Wisconsin? Arrgh!

Charter = drug dealer. The speed is like heroin. It's bad enough I hide the detail part of the cable bill from my roommate thanks to the new 10/1. Now Charter is going to entice me with 16/2? Oh god, is there a HSI rehab center I can check into?


Jarablue said: 30/5 package.

I think I just wet myself.]]> http://www.dslreports.com/forum/remark,18924225 Wed, 22 Aug 2007 02:30:50 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18924180 jarablue : 16/2? Cmon Charter..don't upgrade to this crappy speed. Do something inventive and whip out a 30/5 package. Not only will people be saying holy shit, it would improve your image ten fold. Like I said, stop collecting the garbage on the road and pave the damn thing.

16/2 is ok but man, Charter can make a statement why not do it now?

Oh and Worcester, MA will see this upgrade in about...2 years time. Charter needs to work on upgrades faster.]]> http://www.dslreports.com/forum/remark,18924180 Wed, 22 Aug 2007 02:10:51 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18921153 LowRider : well it good to know its coming to non FIOS areas, don't mind the waiting as long as i know for sure its coming.]]> http://www.dslreports.com/forum/remark,18921153 Tue, 21 Aug 2007 18:10:59 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18919717 bsc : I just received a bit of verification on my previous post. It was referred to as "something that is coming down the pipe" as in probably more like 6 months rather than short term. And to look for it first in MO and WI.]]> http://www.dslreports.com/forum/remark,18919717 Tue, 21 Aug 2007 14:48:13 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18919629 bsc : Hi again. Some of you may have seen me before. Each time I have broken the news of an upcoming product or service release (mainly HSI related). Each time I have had doubters on this forum, and each time I have been right.

Here is the newest info, straight from the depths of Charter corporate HQ.

16/2 service is deploying "soon in all NON FIOS MARKETS that can support it." EDIT: Usually "soon" means "a few months" in my experience.

Unfortunately, that is all the information I have been given at this time, but rest assured I will post more as soon as I know it.

Disclaimer: I do not work for Charter, I am not a customer of Charter, I do not even live in a Charter serviced area. I love DSL, and would not get Charter if I could. I am just a guy that likes to break news on DSLR. :)]]> http://www.dslreports.com/forum/remark,18919629 Tue, 21 Aug 2007 14:36:48 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18902892 LowRider : any news if they widen the so called testing or are going to start implementing it in other areas?]]> http://www.dslreports.com/forum/remark,18902892 Sat, 18 Aug 2007 20:42:26 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18863760 djrogi : Hopefully pushing 16/2 in more markets will upgrade the backbone as well, making speeds across the board more stable.

That on top of the possible price drop of the 10/1 makes for a good plan in my book.]]> http://www.dslreports.com/forum/remark,18863760 Mon, 13 Aug 2007 10:35:31 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18860072 LowRider :
said by dav0r See Profile :

That's good news. My biggest hope is that the 16/2 will come out and the 10/1 will go down slightly in price. I don't want to pay more than $60 for 1 meg upload no matter what the download speed is. I should be able to get into the 95th or higher percentile of internet connectivity for $60 IMO. Sure the 16/2 would be 99th or higher but I don't want to pay the $75+ it will likely be for that.
well I'm with you on that 100%, maybe someone who is testing in the Texas market or a Tech can see what the price is? i understand this is a test, and the price could go up or down but at least it would give us a ball park figure]]> http://www.dslreports.com/forum/remark,18860072 Sun, 12 Aug 2007 17:28:34 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18859452 dav0r : That's good news. My biggest hope is that the 16/2 will come out and the 10/1 will go down slightly in price. I don't want to pay more than $60 for 1 meg upload no matter what the download speed is. I should be able to get into the 95th or higher percentile of internet connectivity for $60 IMO. Sure the 16/2 would be 99th or higher but I don't want to pay the $75+ it will likely be for that.]]> http://www.dslreports.com/forum/remark,18859452 Sun, 12 Aug 2007 15:28:30 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18849280 LowRider : Well i called charter today and talked to a sales person about said subject line. the guy seemed like he knew a little but gave me confidence. i asked him if he knew when it was coming to my area (Upstate SC) and he said its still in testing right now, and that it should be rolling out in a few months at most on a national level, he said its not for sure but he said when it does come out that my area should be one of the first. Now how true this is we will see. i know when they were testing the 10/1 it took a few months, so hopefully real soon]]> http://www.dslreports.com/forum/remark,18849280 Fri, 10 Aug 2007 17:18:57 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18842728 dav0r :
said by neofate See Profile :

What other countries that have networks the size and complexity of the United States 'are so ahead' of us?...for a price you can have as much bandwidth as you want...a lot of other countries you pay by the amount of data sent...
It's geographically specific from what I can tell but I know Japan, Sweden, and Hong Kong kick our butts even if you only consider metro areas. I remember a gigabit connection at least a year or two ago that was available in HK for under $400/month SYMMETRIC (can you say apartment WAP setup with friends in three languages?). You can get a whole T1 for that here, whee! (or max 2mbps public upload) I believe standard download in cities for major French ISPs is over 20mbps already and I'm guessing the upload is at least 2 and more likley 5mbps. Pretty sure we're far behind in both cost, options, and latency... the only thing that's true is that the US is much larger geographically... but still I don't understand why major metro areas can't keep up with Japan or any other area at least on some small scale. Internet options in the US are OK but I guarantee you that in France, UK, Sweden, or Japan you could get way more bandwidth for cheaper. Again, not considering some small town in Montana... I'm comparing say NYC or the Bay Area to London, Paris, Tokyo, Stockholm, etc. We pale in comparison. Sure it's partially due to supply/demand but a true jump from the vanilla 10/2 connection will cost you way more than $100. In Japan I believe you can get 100Mb LAN for $50 or $60 if I recall. Leeeetle bit different.]]> http://www.dslreports.com/forum/remark,18842728 Thu, 09 Aug 2007 18:32:14 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18835171 vlv723 :
said by neofate See Profile :

said by vlv723 See Profile :

but the UL speed does. Other countries are so ahead of us when it comes to UL speed.
Interesting..

What other countries that have networks the size and complexity of the United States 'are so ahead' of us?

I'm curious, because for a price you can have as much bandwidth as you want.. Here :)

In alot of other countries you pay by the amount of data sent, and caps are the norm. Here it is generally unlimited.

I'm not doubting you really,.. as I'm uninformed.. What other countries of 'comparable size and complexity' have much better/faster/cheaper networks?
Well I do check on Speedtest that some ISPs offer higher upload speeds in Europe then here...however, I seen that we got the best average upload in the US than anyone else, so I may be wrong...

Also, Verizon is lagging on their end as well as Charter. It's funny how the Fios location are available about 2 cities away each way (east & west) from where I'm at.

Out of curiosity, my brother just called me saying that Charter is in the back putting in a new box. Unsure what that is but does anyone know? Hopefully that's the 16/2 upgrade in the area.]]> http://www.dslreports.com/forum/remark,18835171 Wed, 08 Aug 2007 17:08:46 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18834644 ronpin : ...Keller TX since Feb. -- and other DFW sites

(modem is config-ed at 17.8/2.8 -- getting 17/2.3)]]> http://www.dslreports.com/forum/remark,18834644 Wed, 08 Aug 2007 15:53:42 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18834274 HyPeRbAnD : Charter New England where FIOS is currently deployed.]]> http://www.dslreports.com/forum/remark,18834274 Wed, 08 Aug 2007 14:58:45 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18834009 Karl Bode : I see a brief reference that's it's coming in this July report:

»www.cedmagazine.com/article.aspx?id=149890

quote:
Charter Communications CTO Marwan Fawaz noted that 60 to 70 percent of Charter’s IP traffic is peer to peer, and that there’s an expectation of 30 to 50 percent traffic growth every year for the next 10 years. “You have to invest in your network. It’s not sustainable to keep the speeds we have today.”

Those speeds are frequently 6 to 8 Mbps for cable operators (in contrast to France Telecom - that’s for data and voice only). Service providers are simply going to have to provide more bandwidth. Charter’s Fawaz and Kable Deutschland CTO Lorenz Glatz said their organizations would be increasing their top broadband speeds to 16 Mbps.
But I didn't know some people currently have it outside of testing?]]> http://www.dslreports.com/forum/remark,18834009 Wed, 08 Aug 2007 14:23:29 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18833881 Karl Bode : Can anyone cite specific markets?]]> http://www.dslreports.com/forum/remark,18833881 Wed, 08 Aug 2007 14:03:50 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18833862 BIGDOG_3 :
said by Karl Bode See Profile :

quote:
Texas is just getting rolled out on the 16mb / 2mb

Is 16/2 really being rolled out anywhere yet?
Only where there is FIOS competition.]]> http://www.dslreports.com/forum/remark,18833862 Wed, 08 Aug 2007 14:01:38 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18831964 Karl Bode :
quote:
Texas is just getting rolled out on the 16mb / 2mb
Is 16/2 really being rolled out anywhere yet?]]> http://www.dslreports.com/forum/remark,18831964 Wed, 08 Aug 2007 09:09:40 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18823276 mbkowns : Called again today Texas is just getting rolled out on the 16mb / 2mb but riverside :( haha last time when 10mb was comming out I remember texas getting upgraded then shortly after we did out here in riverside.

Hopefully soon :)
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,18823276 Mon, 06 Aug 2007 21:53:58 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18822118 neofate :
said by vlv723 See Profile :

but the UL speed does. Other countries are so ahead of us when it comes to UL speed.
Interesting..

What other countries that have networks the size and complexity of the United States 'are so ahead' of us?

I'm curious, because for a price you can have as much bandwidth as you want.. Here :)

In alot of other countries you pay by the amount of data sent, and caps are the norm. Here it is generally unlimited.

I'm not doubting you really,.. as I'm uninformed.. What other countries of 'comparable size and complexity' have much better/faster/cheaper networks?
--
Life is not a problem to be solved, but a reality to be experienced.]]> http://www.dslreports.com/forum/remark,18822118 Mon, 06 Aug 2007 18:50:57 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18820944 vlv723 : I hope this service comes soon to my area (West Covina, CA)

Before I switched, VZ said Fios will be available very soon (Which means I think, next year)...the DL speed doesn't matter to me, but the UL speed does. Other countries are so ahead of us when it comes to UL speed.

Anyways, if Fios comes here sooner then I think, then I'm switching unless Charter retains me for a good deal and hopefully brings the 16/2 service here.]]> http://www.dslreports.com/forum/remark,18820944 Mon, 06 Aug 2007 15:56:23 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18819020 LowRider : I agree if we could get more upload it would be great. i just hope it comes soon. i also wouldn't mind more download but more upload would be really good since i play games on my 360, and i like to host]]> http://www.dslreports.com/forum/remark,18819020 Mon, 06 Aug 2007 10:55:30 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18809907 dav0r : Agree that 8/2 would be nicest in today's market. I had a friend who for a short time was at 8mbps down and only 256kbps up! They changed it to 512up but still that was WEIRD. I bet at least 1/2 of that upload was being used if not more when full download was happening. Too minimal. We'll see what the magic of the internet brings.]]> http://www.dslreports.com/forum/remark,18809907 Sat, 04 Aug 2007 15:44:11 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18808923 neofate : Dave,

I usually don't disagree with you, but I'm not so sure about the Government involvement.

For the main reason,.. Government doesn't always = Better.

Also, I know it is cliche, but the government has SO much control already, do we really want them in on this as well?

I'm all for Latency standards, and accountability to maintain X standards. That are governed by a foreboding body, not a 'franchise' that may or may not act, and in its actions may or may not be effective. (Not to mention that doesn't have much to do with the backbone infrastructure).

For speeds -- I see it more of a ratio. Ten to One is pushing it a bit. Optimum is running Six to One.

So, take Optimum, use their ratio, push them to a 10Meg package. What is the net result?

10/1.5 (Technically 1.66) Sounds fair, and is easily doable with the infrastructure we have now. Charter could alter its 10meg plan to 10/1.5 -- which is not THAT much different.

Think about the 3meg plan -- Its 12/1 -- the 5meg plan is back to the 10/1 ratio.

If you take a look at DSL options, their ratios are all over the board with no seeming rhyme or reason. Bottom line, yes Upload speed can be boosted, for sure.. I just don't know how much demand warrants what 'ratio'.

I'd personally like to see symmetry -- But, not at the cost of drastically reduced download caps.

IE: I wouldn't want to lose my 10/1 to 5/5. (Some would though). I'd sacrifice a certain percentage of my download bandwidth for upstream though. Maybe 8/2, and so on.

It would be nice to have a dynamic pool.. Where you could have X amount of bandwidth.. say,.. Ok for 69$ we give you 20Mbps -- You can run 19/1 if you want, or 10/10 -- It doesn't matter. (Self configurable) -- But that's idealism, and not practical with the way things really work.

Lastly,.. Dave... You know the US is known for the show off of the 'I've got the Biggest' type of personality. So by nature we are going to shoot for the fastest speeds and not tend to the details.. (Latency, bah.) :)
--
Life is not a problem to be solved, but a reality to be experienced.]]> http://www.dslreports.com/forum/remark,18808923 Sat, 04 Aug 2007 11:55:36 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18806976 dav0r : I'd like to see either a conglamorate government network created or FCC regulated latency standards before more upload becomes the next damn hot topic. I work from home A LOT and 1mbps up is pretty fine. Latency is important for VPN, Exchange Servers, etc. to act more 'happy'. People are jumping on the throughput train way too much. I want the USA to be known for killer low latency, not the most throughput. The country is too big to deploy what some other countries the size of Andorra have deployed (and brag about until even after the Brokeback Mountain boys come back home... ew... I kinda freaked myself out there... anyway). SURE 2mbps or 5mbps would be great but better latency standards and people at AT&T or Qwest or whatever douche network performing planned or accidental maintenance every other week causing problems for people that can't pinpoint the problem is the real culprit... not your local throughput baby.

Oh and the govt thing? They can see your crap anyway if they want so why not make it an FCC/govt thing where it's a bunch of inter-connected rings so the ping is never more than 100ms for any user point to point to any location in the USA. THAT, my friend, would make everything scream in a happy fashion... not another 1mpbs upload...]]> http://www.dslreports.com/forum/remark,18806976 Fri, 03 Aug 2007 23:22:08 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18795070 kd6cae : I personally would love to see more upload capabilities. Even if not everyone uses what's available to them, the option should still be there for those like myself who would want to take advantage of it. I have large data files, and I'd like to be able to back them up to my dedicated server so that they're off site from me, so in the event I have drive failure or something like that, I haven't lost my data. Not to mention I can access it no matter where I may be, such as at a friends house. I can recall a few years ago when optimum online offered 10/1 speeds, while the rest of North America was around 3/256 or at best 5/768. We all dreamed of having Optonline 10/1 speeds. Now, I don't believe there's a U.S. cable company that doesn't have a 10/1 option. Now though, Optonline offers the option of 30/5 speeds for it's users, using the same cable modems the rest of us use. Yet everywhere else I've seen, including business offerings over cable, the highest upstream speed providers offer is 2Mbps. So I have to wonder, why is Optimum online the only cable internet service willing to offer it's users a 5Mbps upstream option? What are they doing that nobody else in the entire country is willing to try? By no means am I knocking 2mbps upload, it's certainly better than 256k, but if users could get a 5mbit upload tier, that's more than double 2Mbit/sec, and things could get done even quicker in my book. Even in FIOS areas where folks can get 30/5 FIOS, cable still only offers 2Mbps upstream. I can only guess that 2mbps is the limit for a single upstream channel and optimum online is doing 2 channel bonding to achieve 5m upload? In any case, I believe we've got plenty of downstream, now let's improve the upload for those that would want it!]]> http://www.dslreports.com/forum/remark,18795070 Thu, 02 Aug 2007 07:55:45 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18794546 cmajkrzak : I've heard Monticello/Buffalo area has/was/is testing 16/2, I know we had multiple mid night outages because of it as well a month ago.]]> http://www.dslreports.com/forum/remark,18794546 Thu, 02 Aug 2007 02:38:53 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18792315 mbkowns : BTW DSL2 is in my area so maybe that is why I got 10mb faster maybe that will help me get the 16mb \ 2mb quick
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,18792315 Wed, 01 Aug 2007 19:47:21 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18787708 efong : Competition is always good. Hoping to see a drop in prices and a bump in speed as U-verse starts to cover more of the SoCal areas. Its coming to my neighborhood and they are trialing 25/2 in FIOS Texas markets. I say bring it on.]]> http://www.dslreports.com/forum/remark,18787708 Wed, 01 Aug 2007 03:48:00 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18785122 neofate :
said by ronpin See Profile :

* Multiple users per home,
* Start-up anti-virus updates,
* Start-up Auto OS updates,
* TiVO's attached to the internet
* You tube
* Emerging apps like packet8's standalone videophone
* Enhanced "second life" type games
* VPN home-corporate loading

-- all add to swamp even a 10mbs connection at peak usage. More and more of us are experiencing more and more of this loading. Bandwidth should never be "just enough" -- it should be always be more than we need by some large factor, like at least 2x. Right now, 10 mbs will just barely cut-it for a upper middle class family of 4.

I do get 17/2mbs from charter. I never notice any bandwidth limitations -- like I did at peak usage with 10mbs. 30/2mbs would allow for even more apps that I know we'll be growing into. I'm about to move into a FiOS area, so I guess I'll find out (still, Charter got it right with my 17mbs connection ;) )
Ok,.. I knew there existed people who actually utilized in a 'fair' manner Meg/s connections on a regular basis, in a residential pattern. But, you have to admit.. As things currently stand.. If you were to monitor bandwidth of all Broadband HSI subscribers across the US.. I would 'bet' the majority of the user base doesn't use anywhere near this amount.. (even if that consisted of 5-10+Mbps density pool.

I know it is easily possible to use it,.. but your common household isn't burning a Meg a second 'often'.

People who constantly run P2P software,.. will use any amount of bandwidth given to them.. from 3Mbps to 300Mbps. Harddrive space becomes the largest issue at that point.. but on a 'grand scale'.

Put it this way -- If the majority did use their connections at full tilt, we'd have network saturation in primetime at a much higher rate,.. in fact it would exist in every market and headend.

No Headend is setup to support every subscriber running at 100% bandwidth at one time.

Not sure what the 'average' ratio or capacity is -- But I would imagine they are equipped on the 'better side' to support about an 80-85% full load of ever subscriber running at full tilt,.. and in some regions as low as 25-35% (Where only a fraction of users causes saturation).

I'm not dogging Charter in any area.. Its the principle of shared bandwidth. An OC-96 only holds so much.
--
Life is not a problem to be solved, but a reality to be experienced.]]> http://www.dslreports.com/forum/remark,18785122 Tue, 31 Jul 2007 19:27:31 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18784799 mbkowns : Seems like we get updated here quick anyway. when the beta talks of 10mb were at full ramp i was able to get it in riverside.
--
- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,18784799 Tue, 31 Jul 2007 18:30:05 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18746163 HappyBunny : Verizon has installed FIOS here in Long Beach--I would settle for Charter just getting competitive with DSL pricing :-/]]> http://www.dslreports.com/forum/remark,18746163 Wed, 25 Jul 2007 17:49:26 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18745610 BIGDOG_3 : Yea, one day. I won't be here when that "one day" comes.]]> http://www.dslreports.com/forum/remark,18745610 Wed, 25 Jul 2007 16:35:35 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18743284 neofate :
said by BIGDOG_3 See Profile :

No love for the plains...
Or the southeast -- You'd Think the major cities.. IE: Atlanta and Birmingham would have some competition. But no such luck.

One day, one day =)
--
Life is not a problem to be solved, but a reality to be experienced.]]> http://www.dslreports.com/forum/remark,18743284 Wed, 25 Jul 2007 10:35:03 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18738746 BIGDOG_3 : No love for the plains... ]]> http://www.dslreports.com/forum/remark,18738746 Tue, 24 Jul 2007 16:54:35 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18736327 ronpin : Riverside is surrounded by FiOS. I assume your "blessed" with AT&T and not Verizon in Riverside (no FiOS competition)
Click for full size
]]> http://www.dslreports.com/forum/remark,18736327 Tue, 24 Jul 2007 11:00:43 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18736200 BF69 :
said by ronpin See Profile :

»/gmaps/fios
'Pretty much wherever Charter and FiOS overlap (go figure)
Funny how that works when you have competition.]]> http://www.dslreports.com/forum/remark,18736200 Tue, 24 Jul 2007 10:40:18 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18736118 ronpin : »/gmaps/fios
'Pretty much wherever Charter and FiOS overlap (go figure)
Click for full size
]]> http://www.dslreports.com/forum/remark,18736118 Tue, 24 Jul 2007 10:28:33 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18736041 mbkowns : What areas are testing? Seemed like the 10mb testing was very short least the rumor side of it. I wonder when they might release it here in Riverside California.
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- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,18736041 Tue, 24 Jul 2007 10:18:42 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18735434 ronpin : * Multiple users per home,
* Start-up anti-virus updates,
* Start-up Auto OS updates,
* TiVO's attached to the internet
* You tube
* Emerging apps like packet8's standalone videophone
* Enhanced "second life" type games
* VPN home-corporate loading

-- all add to swamp even a 10mbs connection at peak usage. More and more of us are experiencing more and more of this loading. Bandwidth should never be "just enough" -- it should be always be more than we need by some large factor, like at least 2x. Right now, 10 mbs will just barely cut-it for a upper middle class family of 4.

I do get 17/2mbs from charter. I never notice any bandwidth limitations -- like I did at peak usage with 10mbs. 30/2mbs would allow for even more apps that I know we'll be growing into. I'm about to move into a FiOS area, so I guess I'll find out (still, Charter got it right with my 17mbs connection ;) )
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Instant bugging and GPS location info -- thanks to your cell phone and Bush's warrantless NSA! »news.zdnet.com/2100-1035_22-6140191.html]]> http://www.dslreports.com/forum/remark,18735434 Tue, 24 Jul 2007 08:18:12 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18735026 kommander : i know that if the 16/2 speeds are being deployed that the next two modulation schemes are being worked out now. The faster the speed is pushed the more perfect the cable plant needs to be. He is what i know about getting stuff perfect, it is hard. the modulation scheme needed to keep the speed makes any ingress, egress a greater killer to internet access. These speeds will continue to increase, market by market. System by system. Every time that capacity is increased in the computer world, there is no shortage of new things that use the latest and greatest, no matter what it is, internet speed included. ]]> http://www.dslreports.com/forum/remark,18735026 Tue, 24 Jul 2007 04:04:06 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18734508 neofate : True Dave --

But,.. I wonder if 16/2 is a bit ahead of it's time/need at the moment.

I know FiOS is way ahead of its time. Don't get me wrong I'm CERTAINLY not opposed to higher speeds. Higher speeds will create more demand for more Media bandwidth, and so on.

But, I'm hinting at your average customer. Those who make up the bulk of the HSI market.

Is someone who is using 10Meg really thinking to themselves,.. Man this 1.25Meg/s download isn't cutting it for my internet use -- I need something faster?

I'm being totally serious.. I know people like us are like hell yes,.. But, the majority of the HSI market share isn't comprised of speed freaks I'm afraid.

Though phasing out the lower speeds will inevitably create the demand eventually.

Thoughts?
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Life is not a problem to be solved, but a reality to be experienced.]]> http://www.dslreports.com/forum/remark,18734508 Tue, 24 Jul 2007 00:39:51 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18729004 mbkowns : Anyone here have this connection installed already?
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- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,18729004 Mon, 23 Jul 2007 11:05:06 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18676644 daver007 : I'm sure all higher speed rollouts will occur in similar areas whenever possible (e.g. Charter will try to compete with FIOS or DSL2 or whatever is there if it's higher speed and will target those markets first for upgrades when possible).

Just a common sense guess. Competition helps a lot in regard to hardware and what a service provider offers.]]> http://www.dslreports.com/forum/remark,18676644 Sun, 15 Jul 2007 18:02:30 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18675400 mbkowns : DSL2 is in my area so maybe they will offer it...
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- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,18675400 Sun, 15 Jul 2007 12:59:19 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18665698 BF69 :
said by mbkowns See Profile :

So what is the time frame for this service in the socal area?

Heard that texas has trials now and its in some FiOS markets so what about the full scale roll out?

thanks
16 Meg will only be offred to those that actually live in areas where there is competition, like FiOS. The best at&t/bellsouth offers in my area is 6 Mbps and I can get 10 Mbps from Chater so I don't see Charter being in any hurry to offer 16 Mbps.

Also Chater started offering 3 Mbps in my area in mid 2003 and didn't start offering anything higher until early 2007 so going by that I don't expect to see any higher speeds offered in my area until mid 2010 at the earliest.]]> http://www.dslreports.com/forum/remark,18665698 Fri, 13 Jul 2007 14:22:10 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18665350 mbkowns : Yes I always get my speed :) I never don't get the rate I pay for I hear all these stories guess I am in a good area...
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- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,18665350 Fri, 13 Jul 2007 13:29:45 EDT Re: 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18664735 yay_son :
said by mbkowns See Profile :

So what is the time frame for this service in the socal area?

Heard that texas has trials now and its in some FiOS markets so what about the full scale roll out?

thanks
never i hope .. are you actually getting what you are paying for there in riverside?]]> http://www.dslreports.com/forum/remark,18664735 Fri, 13 Jul 2007 11:53:02 EDT 16mb / 2mb Status Update http://www.dslreports.com/forum/remark,18664432 mbkowns : So what is the time frame for this service in the socal area?

Heard that texas has trials now and its in some FiOS markets so what about the full scale roll out?

thanks
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- MBK (AIM = IllMBKllI)]]> http://www.dslreports.com/forum/remark,18664432 Fri, 13 Jul 2007 10:58:05 EDT