Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) in Charter HSI/CATV http://www.dslreports.com/forum/r19370499 en Wed, 02 Dec 2009 18:09:22 EDT Wed, 02 Dec 2009 18:09:22 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19428909 wingrider01 : Don't forget the additional 10.00 a month if you just have HSI service from them, so basicly 69.00 and 89.99]]> http://www.dslreports.com/forum/remark,19428909 Mon, 12 Nov 2007 12:06:24 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19393618 norton : This month I have gotten 3 pricing packages from Charter. The 1 with 5mbit was:
5mbit $44.99
and you could save an additional $5/month if you also have digital cable and telephone unlimited long distance.]]> http://www.dslreports.com/forum/remark,19393618 Tue, 06 Nov 2007 13:37:47 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19392706 markopoleo :
said by Ed :

I have a good idea.. provide decent service since you haven't since May and it is November.. oh wait; it is more important to roll out new features while degrading old service
Talking to yourself? Oh wait you did the standard "If i have it everyone does" comment on the internet. Get real.]]> http://www.dslreports.com/forum/remark,19392706 Tue, 06 Nov 2007 11:14:52 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19392077 anon : I have a good idea.. provide decent service since you haven't since May and it is November.. oh wait; it is more important to roll out new features while degrading old service]]> http://www.dslreports.com/forum/remark,19392077 Tue, 06 Nov 2007 09:42:35 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19390969 DaMaGeINC :
said by HipHopHead See Profile :

This 256k stuff is garbage.
THEN UPGRADE!!!!!!!!!! DURRRRRRRRRRRRRRRRRR]]> http://www.dslreports.com/forum/remark,19390969 Tue, 06 Nov 2007 00:43:31 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19388587 matt314159 : their speed tiers are:
3meg down / 256k up (discontinued)
5meg down / 512k up
10meg down / 1meg up
16meg down / 2meg up (coming soon)]]> http://www.dslreports.com/forum/remark,19388587 Mon, 05 Nov 2007 18:06:08 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19388511 HipHopHead : Are they upping the upload speeds too? This 256k stuff is garbage. I currently have the 3meg down/256k up but just got a letter today about the 5meg speed increase but they didn't say anything about upload caps.]]> http://www.dslreports.com/forum/remark,19388511 Mon, 05 Nov 2007 17:54:23 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19387457 matt314159 : I'm not talking about huge, excessive fees, but like the $79 for 10meg versus $59 for 10meg.

Maybe I should rephrase: "Charter will charge as much as they can get away with in each market". That would allow for artificial price ceilings set by municipalities.]]> http://www.dslreports.com/forum/remark,19387457 Mon, 05 Nov 2007 14:54:14 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19386826 Lazlow : Markopoleo

I THINK a lot of that will go away (as the franchise agreements expire) because of the statewide franchise law (for MO)change that took effect in late August.]]> http://www.dslreports.com/forum/remark,19386826 Mon, 05 Nov 2007 13:16:18 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19386018 mworks :

When it works its great.
When you have a problem, pray you don't need to call tech support.]]> http://www.dslreports.com/forum/remark,19386018 Mon, 05 Nov 2007 11:09:05 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19385988 markopoleo :
said by matt314159 See Profile :

Charter is also very regional though. What goes for Glendale, CA, doesn't necessarily go for Texas, or Wisconsin, or Georgia. They basically charge as much as each market will allow. For instance, in some rural area, if they're the only game in town, and there isn't even DSL competition, They're free to charge as much as they see fit, which will usually be more than somewhere in Socal where there's FIBER getting laid, hung, strung, up the wazoo, and lots of competition to worry about.
Not true, smaller towns often will set franchise limits on cable providers if only game in town. A area won't let a single provider charge huge fees if income of area exceeds a certain amount. Heck my small down of little over 4k people is cheaper than St.Louis area.]]> http://www.dslreports.com/forum/remark,19385988 Mon, 05 Nov 2007 11:05:24 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19385122 cork1958 :
said by pbarrow See Profile :

my 3meg was/is $43 (that's with the basic/exp tv bundle price)- I just hope they don't raise prices here - last year or up until last year 3meg was $39.95. If they get rid of 3meg and raise 5meg to more than the $49 it's currently listed for I don't think I can afford it on my income.
I hear you there. $40 is my max for internet, even if it means going to Verizon DSL and their 1.5/384 plan and even though I could afford more. Maybe I'll get lucky and Verizon has removed the filters that were in the way last year when I tried them and I'll be able to get their full 3meg speed. I'm just waiting to see the final result of all the stuff they're doing around here.
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/]]> http://www.dslreports.com/forum/remark,19385122 Mon, 05 Nov 2007 07:51:47 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19384720 matt314159 : Charter is also very regional though. What goes for Glendale, CA, doesn't necessarily go for Texas, or Wisconsin, or Georgia. They basically charge as much as each market will allow. For instance, in some rural area, if they're the only game in town, and there isn't even DSL competition, They're free to charge as much as they see fit, which will usually be more than somewhere in Socal where there's FIBER getting laid, hung, strung, up the wazoo, and lots of competition to worry about. ]]> http://www.dslreports.com/forum/remark,19384720 Mon, 05 Nov 2007 01:57:14 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19384694 spiffy : I got a snail mail recently, saying the new pricing in my area (Morgan Hill, CA) is $59.99 for 5Mb -- and when I went online to chat with a rep about a separate issue, I asked what the new pricing for 10Mb would be, and I was quoted $79.99. So I don't know what everyone's talking about.

(I don't have bundle service though -- this is HSI only.)

spiffy]]> http://www.dslreports.com/forum/remark,19384694 Mon, 05 Nov 2007 01:41:39 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19383747 dks7 : speedtests are WILDY inaccurate, their accurate for slow tiers but usually not so much on faster ones. To some real download tests from some big websites like microsoft and then see.]]> http://www.dslreports.com/forum/remark,19383747 Sun, 04 Nov 2007 21:33:41 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19383745 dopee123 :

Sigh.. Paying for 10mbits and getting half of that.

They probably won't increase the price and jjust give you a free bump. If not threaten to cancel! :)]]> http://www.dslreports.com/forum/remark,19383745 Sun, 04 Nov 2007 21:32:34 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19383352 pbarrow : my 3meg was/is $43 (that's with the basic/exp tv bundle price)- I just hope they don't raise prices here - last year or up until last year 3meg was $39.95. If they get rid of 3meg and raise 5meg to more than the $49 it's currently listed for I don't think I can afford it on my income.]]> http://www.dslreports.com/forum/remark,19383352 Sun, 04 Nov 2007 20:12:33 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19382954 zed260 : on most modems you dont have to reset it usually it will upgrade the speed on its on after a few minutes]]> http://www.dslreports.com/forum/remark,19382954 Sun, 04 Nov 2007 19:04:05 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19382891 dopee123 : Sounds good, I just may do that!

Do I have to reboot the modem for the speeds to go in effect?
This is weird, I did a speedtest right after at it showed near 10mbit speeds but now I'm back down to 3mbit.]]> http://www.dslreports.com/forum/remark,19382891 Sun, 04 Nov 2007 18:55:10 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19382791 andunn : Was paying $56.95 for 3meg. Now getting 5meg for $39.99 a month promo for 6 months.]]> http://www.dslreports.com/forum/remark,19382791 Sun, 04 Nov 2007 18:35:44 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19382786 zed260 : dopee they wont make it indefinite but what they will do is extend the deal if you call back when deals about to end]]> http://www.dslreports.com/forum/remark,19382786 Sun, 04 Nov 2007 18:35:02 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19382713 dopee123 : alright, so what was everyone paying for 3mb 5mb?
I just bumped myself up to 10 megs for 59.99 a month. Was paying $40 a month for the 3meg with 5 meg preview, so I would like to get an idea of what everyone else paid for their service. The CSR rep took 2 minutes to bump me up and let me know as the deal was finished that the rate was only good for 6 months. Is this set in stone or can I weasel my way into getting locked into this rate indefinitely?]]> http://www.dslreports.com/forum/remark,19382713 Sun, 04 Nov 2007 18:18:27 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19376539 psianime : Just called and it's true, you can double your speed for a few bucks more per month. Sweet.]]> http://www.dslreports.com/forum/remark,19376539 Sat, 03 Nov 2007 13:40:11 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19376106 websiteworld : Call the charter number and then choose the option you want to disconnect your service.]]> http://www.dslreports.com/forum/remark,19376106 Sat, 03 Nov 2007 12:02:47 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19375912 nocannothave :
said by markopoleo See Profile :

Free dialup is never an incentive to go to one over another. Its not like internet is out much. In 2 years I don't think anytime cable has been out it was not out because power was out also..
My former employer touted our DSL as better because he offered 5 hours a free dialup with DSL service.

Really? REALLY?

I don't recall any DSL customer using it by choice in the 26 months I was there. When I had the service, I didn't even have a dialup modem...]]> http://www.dslreports.com/forum/remark,19375912 Sat, 03 Nov 2007 11:20:20 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19375533 markopoleo : Free dialup is never an incentive to go to one over another. Its not like internet is out much. In 2 years I don't think anytime cable has been out it was not out because power was out also..]]> http://www.dslreports.com/forum/remark,19375533 Sat, 03 Nov 2007 09:30:14 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19375196 rid0617 : Remember with AT&T you also get 20 hours a month free dial up back up]]> http://www.dslreports.com/forum/remark,19375196 Sat, 03 Nov 2007 06:30:55 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19374862 Tobashadow : just got the 10 meg for $59 so confirmed]]> http://www.dslreports.com/forum/remark,19374862 Sat, 03 Nov 2007 02:33:38 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19374768 efong :
said by websiteworld See Profile :

I called retentions and got my 5 Mbit reduced to 29.99. He told me once the 16meg was available in my area I could call back and get the 10 meg for 39.99 since they will only have 5, 10 and 16 meg packages
What is the phone # for Retentions so that I can get this deal too. Thanks]]> http://www.dslreports.com/forum/remark,19374768 Sat, 03 Nov 2007 01:50:05 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19374383 websiteworld : I called retentions and got my 5 Mbit reduced to 29.99. He told me once the 16meg was available in my area I could call back and get the 10 meg for 39.99 since they will only have 5, 10 and 16 meg packages]]> http://www.dslreports.com/forum/remark,19374383 Sat, 03 Nov 2007 00:05:42 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19374351 BF69 :
said by Jerm See Profile :

5mbit - $54.99/month regular price (online has 6 months for $14.99 promo, only new customers)
10mbit - $59.99/month regular price (no current promo)
If those are the price with cable that's a $5 increase on the 5 meg. And compared to at&t offering of 6 Mbps for $43 a month hardly a bargin. 10 meg for $60 is just a $10 drop. So I am going to assume these are the prices without TV.]]> http://www.dslreports.com/forum/remark,19374351 Fri, 02 Nov 2007 23:54:32 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19373979 SyNiSt3r : I talked to the charter people again tonight but no dice. She said to me the reason for such price difference this time is that im getting my hsi for 39.99 because of a bundle price. If i paid for 10 meg it cost 59.99 so thats 20 bucks difference. I was ok with the charter rep explaining it that way but it still sucks.]]> http://www.dslreports.com/forum/remark,19373979 Fri, 02 Nov 2007 22:35:43 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19373470 anon : how much is charter bundle? Currently i am paying $55 for modem only......?]]> http://www.dslreports.com/forum/remark,19373470 Fri, 02 Nov 2007 21:10:44 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19372158 matt314159 :
said by SyNiSt3r See Profile :

I thnk its only fair that if a new product comes along you should have the option to change your bundle. How on earth was i to know they would add faster service for 5 more dollars. The bottom line is 60 bucks is 60 bucks bundled or not.I guess its just cause they wouldnt be making any money off the updates from me cause i already pay near 60 for my internet.
That's exactly why I think that you will be likely to find a csr who will help you if you call back. I've "promotion-hopped" before from one to the other even though it was a bundle. But like I said, if that doesnt work, call retentions. TELL THEM that if they can't do this one simple thing, that you're going to be switching over to Verizon or AT&T (whoever WOULD serve your area IF you had the ability to get DSL) Spoof them, they won't call your bluff. You're not asking for something unreasonable. ]]> http://www.dslreports.com/forum/remark,19372158 Fri, 02 Nov 2007 17:23:49 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19372103 SyNiSt3r : The problem isnt that they arent willing to do it. Its that they want 30 bucks more a month on a product that only cost 5 more bucks for.
The issue they say is because i opted for a bundle.
Trust me, If charter had any one else in this area to compete they wouldnt last a couple of months. People are sick and tired of charter jerkin em off. The only problem is its a charter only area for time being. Thats changing but not quick enough.
I thnk its only fair that if a new product comes along you should have the option to change your bundle. How on earth was i to know they would add faster service for 5 more dollars. The bottom line is 60 bucks is 60 bucks bundled or not.I guess its just cause they wouldnt be making any money off the updates from me cause i already pay near 60 for my internet. ]]> http://www.dslreports.com/forum/remark,19372103 Fri, 02 Nov 2007 17:14:00 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19371306 matt314159 : Try calling in again. They should never turn you down for wanting to UPGRADE your service.

If, after calling again, they give you guff, call and press 5 to cancel your service. Tell retentions what you've gone through, that all you want to do is upgrade your internet, but if they can't even do that then you're going to find someone else (verizon, att, whatever) and I can almost guarantee you that you'll get taken care of.]]> http://www.dslreports.com/forum/remark,19371306 Fri, 02 Nov 2007 14:59:55 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19371146 SyNiSt3r : Yea, So get this. I called charter today because they are offering the 10 meg service here ( dont have 16)
The idiots told me that because i was on a current plan that cannot be changed till april btw that if i update to 10 meg that it will be 30 bucks more.
So i say, youre charging me 30 bucks a month more for a product that only cost 5 more dollars. She says yes sir because youre on a bundle. So i guess once again im screwed with charter. I know, i signed up for the bundle. I ask for it but i pray for the day these idiots go under. Soon there is fiber coming to our fair county that will end charter here and that day cant get here soon enough.]]> http://www.dslreports.com/forum/remark,19371146 Fri, 02 Nov 2007 14:35:06 EDT Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19370591 markopoleo : Actually its been between November-Feb for new speeds depending on area.

When the new 16meg comes in area you automatically qualify for 3 month promotional fee for 5meg price. Then jumps to whatever pricing they set for 16meg.]]> http://www.dslreports.com/forum/remark,19370591 Fri, 02 Nov 2007 13:17:20 EDT Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) http://www.dslreports.com/forum/remark,19370499 Jerm : Hi all! I know Nov 2nd has been talked about as the day for the new 16mbit package rollout. In my area we still don't have it, but according to Charter's online prices these are the new rates for their Internet speeds (at least in my area):

5mbit - $54.99/month regular price (online has 6 months for $14.99 promo, only new customers)
10mbit - $59.99/month regular price (no current promo)

This means that 10mbit is now only $5 different from the 5mbit price!

- Does anyone know if the 6 month $15 promo on 5mbit can be done with a call in?
- How lucky have any of you been getting them to apply promos to current customers? Probably have to fight with rentention... ]]> http://www.dslreports.com/forum/remark,19370499 Fri, 02 Nov 2007 13:06:59 EDT