| reply to Jerm
Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) Yea, So get this. I called charter today because they are offering the 10 meg service here ( dont have 16)
The idiots told me that because i was on a current plan that cannot be changed till april btw that if i update to 10 meg that it will be 30 bucks more.
So i say, youre charging me 30 bucks a month more for a product that only cost 5 more dollars. She says yes sir because youre on a bundle. So i guess once again im screwed with charter. I know, i signed up for the bundle. I ask for it but i pray for the day these idiots go under. Soon there is fiber coming to our fair county that will end charter here and that day cant get here soon enough. |
| Try calling in again. They should never turn you down for wanting to UPGRADE your service.
If, after calling again, they give you guff, call and press 5 to cancel your service. Tell retentions what you've gone through, that all you want to do is upgrade your internet, but if they can't even do that then you're going to find someone else (verizon, att, whatever) and I can almost guarantee you that you'll get taken care of. |
