| reply to SyNiSt3r
Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5) Try calling in again. They should never turn you down for wanting to UPGRADE your service.
If, after calling again, they give you guff, call and press 5 to cancel your service. Tell retentions what you've gone through, that all you want to do is upgrade your internet, but if they can't even do that then you're going to find someone else (verizon, att, whatever) and I can almost guarantee you that you'll get taken care of. |
