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jsouth
Jsouth
join:2000-12-12
Wichita, KS
| Re: Policy goals and rules are different things It may be their network to manage but they also have an obligation to the customer with whom they have a contract with. If they would change their TOS and come out and say we have caps of this much and this is allowed/not allowed on our service and if you use it you will find if blocked, then that would be ok because it would give people a choice to change service or not. AS it is now they hide this information in the hopes that they can keep people who might normally leave with their service. This is a form of fraud in my eyes. Sure people here can leave and "vote with their wallet" as you have said. Why? Why? should a customer have to go through a hardship just because a company perpetuates fraud. A few people leaving won't teach them anything. Having to change their TOS, Possible pay a fine and possibly having hundreds of people leaving would.
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Bush bashing is old. How about more solutions instead? | |
|  openbox9
join:2004-01-26
Alexandria, VA | Re: Policy goals and rules are different things By continuing to pay your monthly bill, your "contract" updates routinely and you agree to said "contract, ToS, and AUP. I'm failing to see how you are able to claim fraud. | |
| | jsouth
Jsouth
join:2000-12-12
Wichita, KS
| Re: Policy goals and rules are different things By continuing to pay your monthly bill, your "contract" updates routinely and you agree to said "contract, ToS, and AUP. I'm failing to see how you are able to claim fraud
It my update as you say but the information in it has not changed. They still deny they even use any kind of traffic-shaping and do not have clear caps listed. Other cable companies do (like COX whom I use) and they have had no problems. Why can't Comcast? What are they trying to hide?
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Bush bashing is old. How about more solutions instead? | |
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LeftOfSanity
join:2005-11-06
Felton, DE
| Re: Policy goals and rules are different things said by jsouth  :By continuing to pay your monthly bill, your "contract" updates routinely and you agree to said "contract, ToS, and AUP. I'm failing to see how you are able to claim fraud It my update as you say but the information in it has not changed. They still deny they even use any kind of traffic-shaping and do not have clear caps listed. Other cable companies do (like COX whom I use) and they have had no problems. Why can't Comcast? What are they trying to hide? They don't deny it. They said they don't block it, which they don't. They said they take steps to manage their network so it doesn't degrade for other users. You may say "It's not my problem their network can't handle it." Maybe, and hopefully when Docsis 3 rolls out it won't be a problem. They don't neglect their infrastructure, they may not be as speedy as we all would like but unfortunatley there is red tape and shareholders to deal with. | |
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