matt314159
join:2006-01-18
Hesperia, CA
 ·Charter Pipeline
| reply to SyNiSt3r
Re: Nov 2nd New Prices - 5mbit $55 & 10mbit $60 (=10mb for +$5)
said by SyNiSt3r  :I thnk its only fair that if a new product comes along you should have the option to change your bundle. How on earth was i to know they would add faster service for 5 more dollars. The bottom line is 60 bucks is 60 bucks bundled or not.I guess its just cause they wouldnt be making any money off the updates from me cause i already pay near 60 for my internet. That's exactly why I think that you will be likely to find a csr who will help you if you call back. I've "promotion-hopped" before from one to the other even though it was a bundle. But like I said, if that doesnt work, call retentions. TELL THEM that if they can't do this one simple thing, that you're going to be switching over to Verizon or AT&T (whoever WOULD serve your area IF you had the ability to get DSL) Spoof them, they won't call your bluff. You're not asking for something unreasonable. |
